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Legacy Inn & Suites

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43 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Texas
Reviewed 2 weeks ago via mobile

The Motel stated no pets but there were dogs barking all night. The walls are paper thin we could hear the man in the room next to us having a phone conversation and there were people doing drugs in the parking lot. The room was very dusty the beds were broken down and the bathroom was dirty. I would expect...

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Helpful?
Thank cjkjrktem
Minneapolis, Minnesota
Reviewed 15 September 2016 via mobile

Great hotel and staff. Was there doing business and they had my mail and anything else that came waiting for me when i came in after roofing all day. Located near Wal-Mart and gas stations. Beautiful scenery. In between Roswell alien town and Carlsbad where the caverns are. Definitely will go back.

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Helpful?
Thank 822tituss
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you for your feedback. We like to give all of our guests a comfortable stay and appreciate it when they tell other travelers about their experience.

Port Charlotte, Florida, United States
Reviewed 30 June 2016 via mobile

We were tired from a long day of activities. Arrived in a Tuesday night at midnight. Staff was friendly and got us a room quickly. Room was very clean and set up well. Bathroom had lots of space. It used to be a Holiday Inn..it looked to be remodeled and upgraded. Breakfast was amazing...eggs, biscuits and gravy, sausage, waffles, fruit,...

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Helpful?
Thank Noelle O
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you for your feedback.................we work hard to give our guests a pleasant stay. Reviews such as your's help other travelers decide where to stay.

Sutherlin, Oregon
Reviewed 22 June 2016

Good value in the area, good breakfast, clean big rooms, in a nice town. Farther away from Carlsbad Cavern than I thought but half the price of what closer comparable ones that where closer. Desk clerk could have been more pleasant. Could tell he did not like dealing with people.

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Helpful?
Thank J4028FFbrucel
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you for your feedback. It is because of folks like you that we know what we need to work on. We want to give our guests a pleasant stay.

McKinney, Texas
Reviewed 11 March 2016

The hotel was decent, but it was showing age with some things getting run down such as the gouge in the center of our bathtub. Also, the large, dead beetle in the middle of the bathroom on arrival was not comforting. Though, our biggest issue was the hotel advertises free wifi available everywhere (on website and on marque out front);...

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Helpful?
1Thank mgloney
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you for your feedback. We work hard to provide our guests a comfortable stay and I'm sorry you were not happy. The things you mentioned are being addressed.

Artesia, New Mexico
Reviewed 10 March 2016

first nite ok, said they'd have to switch rooms for 2nd and 3rd but could accommodate me. 2nd day early said things rearranged & I could stay in the same room. about 9p as I was drifting off the door opened, gently closed. few minutes later the front desk clerk, (who looks something like the incredible hulk except for a...

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Helpful?
1Thank david k
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you for your feedback. The items you mentioned are being looked into.

Brooklyn, New York
Reviewed 19 February 2016

Very limited breakfast - eggs - cold, small muffins, make your own pancakes. Front desk person was borderline rude, we interrupted his not doing anything. Breakfast lady rude. Good wifi and comfortable beds, hence the 2 stars.

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Helpful?
1Thank RxGenie21
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you for your feedback. I do apologize for any unpleasantness you encountered during your stay and would like you to know that the situation you experienced is being addressed.

Mumbai, Maharashtra, India
Reviewed 16 February 2016

We checked into this property after our tour of Carlsbad Caverns. As all hotels near the caverns were booked, we booked our room in this property. No regrets as we stayed only overnight. Lot many truckers check into this hotel. Good parking facility. Free wifi. Good breakfast and basically value for money. Good, clean and large rooms. Privacy a little...

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Helpful?
Thank sujit_11
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you for your feedback. We work hard to give our guests a comfortable stay.

Albuquerque, New Mexico
Reviewed 19 January 2016 via mobile

In a town that actually closes up on Sunday, a warm breakfast is a welcome bonus. Continental breakfast included bacon, eggs, biscuits and gravy, toast, fruit, cereal, juice, waffles. Of course these are all cheap versions of each and self serve but quite nice for the cost. The room was sufficient in size and quality. There were plugs for phones...

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Helpful?
1Thank Rene M
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you for your feedback. We work hard to give our guests a comfortable stay.

Randolph, New York
Reviewed 9 November 2015

We really enjoyed staying at this hotel. We had never stayed in a Legacy Inn before as we do not have them in the east. The Hotel was clean and the lobby was large and welcoming. The front desk clerk was friendly and helpful. I asked he they had a washer and dryer and he was able to make change...

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Helpful?
Thank Kathy R
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you so much for your feedback. We work hard to make our guests feel comfortable and to ensure their stay is a pleasant one. Sincerely, Sammie VanStory General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy our Artesia Hotel with convenience and comfort at the Legacy Inn & Suites Artesia. Our smoke-free Artesia hotel, located near US-285 between Roswell and Carlsbad, NM, will make your comfort our top priority. Our hotel in Artesia, NM is nestled in the Pecos Valley and provides a gateway to Southeastern New Mexico. Business travelers will find that our focus is to provide comfort and a corporate atmosphere to meet their needs. Federal Law Enforcement Training Center, Navajo Refining, Yates Petroleum, Pride Petroleum, Artesia General Hospital, and Penasco Valley Telecommunications are all close to our hotel in Artesia. You'll enjoy the comforts of home with upgraded amenities that include an outdoor pool, new Fitness Center, new Business Center, and free high-speed wireless Internet throughout the hotel. A free hot breakfast buffet will start your day right. For those who want our best accommodations, try our spacious Executive Suites. The Legacy Inn Artesia- has everything you expect and so much more. ... more   less 

Additional Information about Legacy Inn & Suites

Address: 2210 W Main St, Artesia, NM 88210-3720 (Formerly Holiday Inn Express Artesia)
Region: United States > New Mexico > Artesia
Price Range: $104 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Legacy Inn & Suites 2.5*
Number of rooms: 40
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Also Known As:
Legacy Inn And Suites
Legacy Hotel Artesia
Holiday Inn Artesia
Artesia Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Legacy Inn & Suites staff and other travellers.
3 questions
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Loveland, Colorado
Hemet, California
over a year ago

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Questions? Get answers from Legacy Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else if you want wifi”
  • Gouge in tub
 of 5 bubbles mgloney, 11 Mar 2016 | Read review
“second floor rooms are more private”
 of 5 bubbles sujit_11, 15 Feb 2016 | Read review
“First floor-no elevator”
 of 5 bubbles KathyR902, 9 Nov 2015 | Read review
“First floor rooms overlook parking lot.”
 of 5 bubbles yodab, 9 Jun 2014 | Read review
“But there's not smoking or pets allowed.....”
 of 5 bubbles MargeandSam, 19 Jun 2013 | Read review
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