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Homewood Suites by Hilton Albany Crossgates Mall

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1651 Western Ave, Albany, NY 12203-4221
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$135
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Traveller (18)
Room & Suite (20)
Dining (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Homewood Suites by Hilton Albany Crossgates Mall
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 53 hotels in Albany
Location
Cleanliness
Service
Value
Travellers' Choice
Close to the capital city, airport and things to do, Homewood Suites by Hilton™ Albany Crossgates Mall offers a great location during your stay. Our hotel is mere steps from shopping, dining and entertainment at Crossgates Mall, and just across the highway from SUNY Albany. A 15-minute drive will let you explore the historic capital or visit the nearby parks for fresh air and mountain views. Reach Albany International Airport in 10 minutes, or take our complimentary shuttle. Whether you’re staying in town for business or fun, our all-suite hotel in Albany has the space and amenities you need to stay comfortable. Unwind on the sofa and watch TV or lounge in bed and surf the web with free WiFi. A fully equipped kitchen and dining area lets you cook and eat at your leisure. Join us daily for free hot full breakfast, featuring favorites such as eggs, cereal, pastries, fresh fruit, coffee, juice and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Kid-friendly buffet
Free airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Shared lounge / TV area
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
190Reviews4Q+A11Room tips
Traveller rating
  • 150
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Popular mentions
Antoine D wrote a review 17 Sep
1 contribution
The breakfast is wonderful, you always have several different options to chose from. The staff Jessica and Shantasia make sure the lay out is delicious and to everyone's liking. Also they greet you with a wonderful smile.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Chelsie Kellish, Guest Services / Front Office at Homewood Suites by Hilton Albany Crossgates Mall
Responded 1 week ago
Dear antoinedO2297NU, We take pride in serving our guests and are happy to see we have met your expectations. We hope you will continue to use our facility whenever you are in the area. Best regards, Adam G General Manager
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Red_Athena wrote a review Aug 2021
Sunnyside, New York52 contributions50 helpful votes
Hotel's Favourite
Stayed here on a staycation to visit my relatives. Staff are very courteous, warm and accomodating. We absolutely like the daily 5-star breakfast by Albina and Semi. The hotel lobby, business/play area and convenience store are shared with Tru by Hilton. We love playing pool table on our free time and taking coffee breaks via 24 hr coffee/tea from the lobby. Washer/dryer complimentary. Just bring your own soap or purchase from the convenience store. Will absolutely stay here again whenever we stay in Albany again.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Adam Gollub, General Manager at Homewood Suites by Hilton Albany Crossgates Mall
Responded 6 Aug 2021
Dear Kumiko_Yamaguchi, We take pride in serving the needs of our guests and are delighted we have met your expectations. We’ll be sure to share your comments with the team and we hope to be of service to you in the future. Best regards, Adam G General Manager
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Penny P wrote a review 16 Sep
1 contribution
Breakfast is well prepared with several options each morning. Jessica and Shantasia make sure everything is delicious and they are always available if assistance is needed. It was a pleasure seeing them every morning.
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Date of stay: September 2021Trip type: Travelled on business
Helpful
Share
Response from Chelsie Kellish, Guest Services / Front Office at Homewood Suites by Hilton Albany Crossgates Mall
Responded 1 week ago
Dear PennyP11111, We’re so happy we have met your expectations. We enjoyed your visit and hope to welcome you back soon. Best regards, Adam G General Manager
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Joshua wrote a review 14 Sep
1 contribution
Albina and buke the two ladies who run the welcome home do an amazing job. They are an amazing asset to the hotel and a definite must if you are staying there! They go out of there way to make you feel welcome and always put on a good spread.
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Date of stay: September 2021Trip type: Travelled as a couple
Helpful
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Response from Chelsie Kellish, Guest Services / Front Office at Homewood Suites by Hilton Albany Crossgates Mall
Responded 1 week ago
Dear Jhearne83, We enjoyed your recent visit and certainly appreciate this excellent post. We’ll be looking forward to welcoming you back to our property. Best regards, Adam G General Manager
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91rkeller wrote a review 13 Sep
Camden, New York7 contributions
From the moment we walked into the hotel to the moment we checked out, we felt very welcome. The staff was extremely friendly. We were pleased with the breakfast buffet and the other amenities.We plan to stay here again in a few weeks!
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Chelsie Kellish, Guest Services / Front Office at Homewood Suites by Hilton Albany Crossgates Mall
Responded 1 week ago
Dear 91rkeller, Thank you for these great comments and we’re delighted you had an excellent experience. Be assured we’ll share your feedback with the staff and we hope to welcome you back soon. Best regards, Adam G General Manager
Read more
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PRICE RANGE
US$132 - US$200 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
96
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Frequently Asked Questions about Homewood Suites by Hilton Albany Crossgates Mall
Which popular attractions are close to Homewood Suites by Hilton Albany Crossgates Mall?
Nearby attractions include Crossgates (0.4 km), 5 Wits Albany (0.4 km), and Dave & Buster's - Arcade (0.4 km).
What are some of the property amenities at Homewood Suites by Hilton Albany Crossgates Mall?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Homewood Suites by Hilton Albany Crossgates Mall?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Albany Crossgates Mall?
Guests can enjoy free breakfast during their stay.
Is parking available at Homewood Suites by Hilton Albany Crossgates Mall?
Yes, free parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton Albany Crossgates Mall?
Conveniently located restaurants include The Standard Restaurant & Lounge, 110 Grill, and Texas de Brazil.
Are there opportunities to exercise at Homewood Suites by Hilton Albany Crossgates Mall?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Homewood Suites by Hilton Albany Crossgates Mall have an airport shuttle?
Yes, Homewood Suites by Hilton Albany Crossgates Mall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Homewood Suites by Hilton Albany Crossgates Mall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Homewood Suites by Hilton Albany Crossgates Mall offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Homewood Suites by Hilton Albany Crossgates Mall?
Many travellers enjoy visiting Shaker Heritage Society (6.8 km).