Four Points By Sheraton Albany
3 Mount Hope Dr, Albany, NY 12202-1029
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. S$265 /night, 3/18 - 3/19
S$265
per night
S$220
per night
S$174
per night
Mar
Apr
18 Mar
Today
20 Mar
22 Mar
24 Mar
26 Mar
28 Mar
30 Mar
1 Apr
3 Apr
5 Apr
7 Apr
9 Apr
11 Apr
13 Apr
15 Apr
17 Apr
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#18 of 37 hotels in Albany
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Located off Highway 87 and 787 with ample parking, adjacent to downtown and all that Albany has to offer. Whether you're here on business, leisure, or both, we combine all the traveler essentials plus local charm to help you kick back and relax.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
First aid kit
24-hour front desk
Express check-in / check-out
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Business
Languages Spoken
English
Location
3 Mount Hope Dr, Albany, NY 12202-1029
Getting there
Albany Intl Airport
13.4 km•
See all flights
Car Hire
684 Restaurants
within 10 kilometers
Reviews
Traveller rating
- 24
- 4
- 5
- 1
- 4
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
This is the first time I have stayed at the Four Points Albany and what an incredible treat it was! Jose was super helpful in helping with reservations, answering questions about the hotel. Upon check-in, the staff was friendly and had a great attitude.
The room is spacious, clean and modern and the bed comfortable for a good night's rest. The hotel is quiet and well-designed because I didn't hear noise from the street or the hall.
They take great care of cleaning the hotel daily; the conference rooms are well lit and with good temperature to make you comfortable. The lobby area has great sitting for drinks or to chill with a drink from the bar. The outside patio has a nice fire to keep you cozy.
I highly recommend the hotel for families or business travelers. The service is dynamic and the rooms very modern.
The room is spacious, clean and modern and the bed comfortable for a good night's rest. The hotel is quiet and well-designed because I didn't hear noise from the street or the hall.
They take great care of cleaning the hotel daily; the conference rooms are well lit and with good temperature to make you comfortable. The lobby area has great sitting for drinks or to chill with a drink from the bar. The outside patio has a nice fire to keep you cozy.
I highly recommend the hotel for families or business travelers. The service is dynamic and the rooms very modern.
Read more
Date of stay: February 2025Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Over priced, small room. Asked/ reserved a “handicapped” but it was without any real wheelchair access or grab bars. Walk in shower but no grab bars or shower chair available at this hotel.
FINALLY; we paid $238 and no breakfast was available! Front desk clerk said the kitchen staff called in sick! They refused to give us a $$$ card to eat nearby at Panera Bread (or anywhere else).
The room was too small to navigate a wheelchair. When I confronted them I was told it was a “hearing impaired” handicap room.., WTF is that? I was a disability advocate for 35 years and never heard of a room designed for the deaf/hearing impaired.
I can’t recommend the place. It’s a $79 night hotel.
BTW: I met my sister in law and niece in the bar, they had paid for their drinks, I ordered 2 Bloody Mary’s and later paid as we were leaving. The next day I realized the bar tender had charged me for their drinks so he double charged.. what a scam.
FINALLY; we paid $238 and no breakfast was available! Front desk clerk said the kitchen staff called in sick! They refused to give us a $$$ card to eat nearby at Panera Bread (or anywhere else).
The room was too small to navigate a wheelchair. When I confronted them I was told it was a “hearing impaired” handicap room.., WTF is that? I was a disability advocate for 35 years and never heard of a room designed for the deaf/hearing impaired.
I can’t recommend the place. It’s a $79 night hotel.
BTW: I met my sister in law and niece in the bar, they had paid for their drinks, I ordered 2 Bloody Mary’s and later paid as we were leaving. The next day I realized the bar tender had charged me for their drinks so he double charged.. what a scam.
Read more
Date of stay: July 2024Trip type: Travelled with family
Room Tip:Â Avoid the place..
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family and I came to Albany for a family gathering and had a wonderful experience at the Four Points Albany. The hotel is so clean. Nothing is out of place. The gym is excellent. The perfect way to start the day. The lounge is like a little pub, perfect spot to watch a game and have a cold beer. We found the front desk, housekeeping and lounge staff to be very accommodating and courteous. Super nice people who made us feel welcome. One bonus: in addition to the rooms have everything one needs, each room has an ironing board and iron which was handy for ironing the wrinkles out of our clothes.The hotel location is minutes from downtown Albany and very central to our needs. We look forward to staying at the Four Points Albany next time we visit the beautiful capitol of New York State!
Read more
Date of stay: September 2022Trip type: Travelled with family
Room Tip:Â Free parking!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a newer property and the rooms and furnishings look nice. However, I judge a hotel primarily by how I slept and have a hard time giving a positive review when I don't sleep. I mean, a hotel kind of has one job and it's reasonable to expect to sleep.
The construction of the building makes even the most basic things like walking around on the floor sound very loud. I noticed it when walking in my room, I could hear every one of my own footsteps and felt bad for whoever was below me. When the room above us arrived, I heard every step they took and every time they opened and closed the door. They weren't doing anything wrong, it wasn't a "call the front desk and complain" situation, they were just walking around until midnight.
On to breakfast. I chose this hotel over other options on my road trip specifically because Four Points offered free breakfast to Marriott Elite members. When I checked in they informed me that they don't offer this. The next morning I asked the new front desk staff and they confirmed that indeed they don't offer free breakfast. If I want to pay for breakfast in the restaurant that's available, but no they don't honour the Bonvoy rules. Instead we found and paid for breakfast somewhere else.
I won't be staying here again, and don't recommend it to others.
The construction of the building makes even the most basic things like walking around on the floor sound very loud. I noticed it when walking in my room, I could hear every one of my own footsteps and felt bad for whoever was below me. When the room above us arrived, I heard every step they took and every time they opened and closed the door. They weren't doing anything wrong, it wasn't a "call the front desk and complain" situation, they were just walking around until midnight.
On to breakfast. I chose this hotel over other options on my road trip specifically because Four Points offered free breakfast to Marriott Elite members. When I checked in they informed me that they don't offer this. The next morning I asked the new front desk staff and they confirmed that indeed they don't offer free breakfast. If I want to pay for breakfast in the restaurant that's available, but no they don't honour the Bonvoy rules. Instead we found and paid for breakfast somewhere else.
I won't be staying here again, and don't recommend it to others.
Read more
Date of stay: August 2022
Location
Cleanliness
Service
Room Tip:Â Ask for top floor to avoid noise from above
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My company pre-paid my room the way they always do, bit the employee had no idea on how to process a virtual card. So they end up charging my personal card. When I noticed the error, the person who answered the phone says to me that the fix will take up to 2 weeks. That's not how it works. The credit card technically wouldn't be processed until that night so it could be fixed immediately. The manager refuses to get on the phone. Most of the employees are poor trained and couldn't care less how the property looked. The young lady who checked me in should be fired, as well as, the General Manager and the young lady who answered the phone. They have no business working in hospitality.
Unless u want to be double charged, DO NOT STAY HERE.
Unless u want to be double charged, DO NOT STAY HERE.
Read more
Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were part of a wedding that had a block of rooms and everyone we spoke to had nothing but good things to say about every aspect of the hotel. The room was clean and housekeeping was very attentive to needs in a timely manner. We were checked in by Iesha at the front desk, she was very knowledgeable and courteous. We had breakfast in the dining room several mornings and Maurice did an excellent job of meeting our every need. After the wedding Andrew took care of our group at the bar and made excellent drinks and was extremely friendly and attentive. Overall we had a great stay would highly recommend.
Read more
Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am writing to express my utmost appreciation for the outstanding service provided by Kelsey in facilitating an early check-in for my accommodation.
Kelsey's remarkable dedication to ensuring my comfort by arranging for my room to be ready one hour earlier than scheduled deserves special recognition. Her proactive approach and exceptional customer service skills truly set her apart as a valuable member of your team.
I would like to commend Kelsey for her professionalism and efficiency. Her efforts did not go unnoticed, and I believe she epitomizes the high standards that your company upholds.
Once again, thank you for employing such a competent and diligent individual. Kelsey's commitment to customer satisfaction reflects positively on your organisation, and I look forward to future interactions with your team based on this experience.
Best regards,
Fabio Sarrubbo
Kelsey's remarkable dedication to ensuring my comfort by arranging for my room to be ready one hour earlier than scheduled deserves special recognition. Her proactive approach and exceptional customer service skills truly set her apart as a valuable member of your team.
I would like to commend Kelsey for her professionalism and efficiency. Her efforts did not go unnoticed, and I believe she epitomizes the high standards that your company upholds.
Once again, thank you for employing such a competent and diligent individual. Kelsey's commitment to customer satisfaction reflects positively on your organisation, and I look forward to future interactions with your team based on this experience.
Best regards,
Fabio Sarrubbo
Read more
Date of stay: July 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was the conference chair for our group that had a three day meeting. The sales department was excellent to work with and the food was excellent. All attendees praised the venue and staff. I could’ve not asked for anything more. We received great praise from our attendees concerning the location and venue for this conference.
Read more
Date of stay: September 2024Trip type: Travelled on business
Room Tip:Â This location has excellent service, food and convenient parking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had high hopes for this hotel being fairly new. Read some reviews and started to doubt. I stayed there for 3 weeks for work. The hotel has a modern feel, and a pleasant atmosphere. The front desk staff were extremely pleasant and were able to handle all requests made. The first week I was on the 4th floor. Room had a walk in shower , nice big screen tv and comfy chair. The room was clean and the bed had feather pillows with a pillow top mattress. Very comfy! There is an ice machine on all floors right next to the elevators. Enough outlets and a few USB outlets as well. The last two weeks were spent on the 2nd floor. Only difference in the room was a tub/shower. The washer/dryer is also on second floor which came in handy. Room Cleaning service was every other day if needed. I tried to use the Bonvoy App for towel request, but I ended up having to go to front desk. No big deal. I did not use fitness center or pool, but they looked nice. The bar was well kept and had a great feel. I would absolutely stay there again. The only reason for giving it 4 stars instead of 5 was that the shower pressure could be improved upon and the water, while it did get hot, could be hotter.
Read more
Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was led to believe from the description and the Marriott site this propert was close to downtown. Not only is it far, but there is literally nothing around the property aside from a gas station or two, Popeyes chicken and a sonic. Literally nothing in any direction for miles. The bar and restaurant which also touts its local craft beer line up (another reason I decided to Choose this location based on its description) literally has 2 beers out of 17 draft and bottle choices that are local to albany, let alone NY state which is just odd. But so be it. The restaurant has a very limited menu but generally has something most can find to eat off of. Overall this location really is a major letdown along with some of its descriptions in its property amenities. I will say it’s very clean and the staff are pleasant.
Read more
Date of stay: January 2023Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No results found. • Try changing or clearing your search to read questions and answers.
PRICE RANGE
S$200 - S$258 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingFOUR POINTS BY SHERATON ALBANY | UPDATED 2025 Hotel Reviews, Price Comparison and 66 Photos (NY) - Tripadvisor
Frequently Asked Questions about Four Points By Sheraton Albany
Which popular attractions are close to Four Points By Sheraton Albany?
Nearby attractions include Far Shot Albany (3.1 km), USS Slater DE-766 (2.5 km), and New York State Capitol (2.9 km).
What are some of the property amenities at Four Points By Sheraton Albany?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points By Sheraton Albany?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points By Sheraton Albany?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points By Sheraton Albany?
Yes, free parking is available to guests.
What are some restaurants close to Four Points By Sheraton Albany?
Conveniently located restaurants include Iron Gate Cafe, Villa Di Como Ristorante, and 677 Prime.
Are there opportunities to exercise at Four Points By Sheraton Albany?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Four Points By Sheraton Albany have airport transportation?
Yes, Four Points By Sheraton Albany offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Four Points By Sheraton Albany offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Four Points By Sheraton Albany?
Many travellers enjoy visiting New York State Capitol (2.9 km), Schuyler Mansion (1.8 km), and Albany County Historical Association (3.8 km).
Is Four Points By Sheraton Albany accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.