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CrestHill Suites Albany

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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CrestHill Suites Albany
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439 Reviews from our TripAdvisor Community

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There are newer reviews for CrestHill Suites Albany
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Showing 428: English reviews
West Bromwich, United Kingdom
Reviewed 15 January 2017

Although I only stopped 2 nights this hotel is clean, comfortable and the front desk staff are very helpful and friendly. There is a pool and the hotel offers a complimentary breakfast - if some what basic.

Thank Malcolm K
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Malcolm, Thank you for your kind words and complements. We appreciate you taking you time to write a review about our hotel and also nice to hear that you highlight our team members efforts who work hard to provide best customer service possible. I will be sure to let them know. Regarding breakfast, you will be happy to know...

York, Maine
Reviewed 14 January 2017

What a pleasure this suite had plenty of room! A Kitchen well stocked ....two full bedrooms with extremely comfortable beds one king and two full beds ..three tvs..could easily see a small family staying here. It is very clean and very comfortable! Right off the highway but quiet. It seems like this could be a nice retreat for a business...

Thank BethMurphy2014
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Beth, Thank you for sharing your experience at CrestHill Suites with rest of the Tripadvisor community, we greatly appreciate it. We are glad to hear you enjoyed our Two Bedroom Suites as they truly are very spacious. We try our best to make our guest feel at home and comfortable. Once again, thanks for your kind review. We hope...

Fairfax, Virginia
Reviewed 5 December 2016

Stayed at CrestHill Suites Dec. 3-5, 2016, for a family funeral service in Delmar, and compared to the last time we stayed here about three years ago, this place has really gone downhill! We made a pledge to ourselves to never return especially with three or four other better options right nearby. Here are the problems we encountered: Two of...

Thank bswietlik
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your feedback for your recent stay with us. I am sorry to hear that you were unhappy with your stay. It is our goal to exceed the expectation for our guests. We have taken measures to improve out breakfast and rotate different selections. I am working with our staff to prevent the issues from happening in the...

Manlius, New York
Reviewed 5 November 2016 via mobile

The people at the front desk were very accommodating and friendly. They have a happy hour at the hotel with wine, beer, and food during the evening. The breakfast starts early but it takes them a long time to set up everything so it really starts an hour after they say it begins. Quiet rooms and they were clean.

Thank ECW11077
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Guest, Thank you for taking your time to review our property. We are glad to hear that our front desk staff was accommodating and friendly. They work hard to provide best service and make our guest feel at home. I will be sure to let them know. I have addressed the breakfast issue with our morning hosts and made...

Boston, Massachusetts
Reviewed 2 November 2016

Great property! Lovely suite with full kitchen, living room, separate bedroom and bathroom, with all the amenities, at an extraordinarily reasonable price. If that isn't enough, there is free breakfast, with lots of variety. Laundry facilities available if you are staying for a few days. Nice business center to check your e-mail away from home and the office. The property...

Thank Susan Q
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Susan, We are glad to hear that you enjoyed your stay at CrestHill Suites. We try our best to provide excellent service and make your stay as pleasant as possible. You should be pleased to know that we have added few more items to our breakfast to improve it even more. Thank you for taking you time to give...

New York City, New York
Reviewed 31 October 2016

I stayed at this property from October 27th for three nights to visit an old college roommate from SUNY Albany. Being a hotelier myself working in the front desk division and subbing in for reservation once in a while I did have specific approach on finding a cheaper hotel, since I was on rather tight budget. Then I came across...

Thank makoshikousuke
Kingsland, Georgia
Reviewed 26 October 2016

I checked in on October 24 2016. This hotel had a very strong curry smell and upon entering the room smelled of curry and mold. I went back downstairs and asked for another room. The second room smelled of mold and light curry. The room didn't look clean either. I opted to get a room next door at the Marriott....

1Thank kbeck00
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Kbeck00, We sincerely apologize for the inconvenience you had during your visit at CrestHill Suites. Since the hotel rooms are fully equipped with a kitchen, our guests tend to cook in their rooms which is why it may smell in the hallways. Its a unfortunate circumstance that there was a strong smell during you visit. We try hard to...

Pleasantville, New York
Reviewed 6 October 2016 via mobile

We were looking for an aparto-hotel with a kitchenette and fitness room. Our suite was fine, although smelled like dirty rags when we entered. On the second day it had aired out. The amenities are very low budget, as are the linens and kitchen stock. The coffee, both in the room and at the breakfast, is absolutely horrendous; bring your...

Thank Andrea939
Reviewed 5 October 2016 via mobile

Room smelled very musty and damp and breakfast was inedible. Could hear the room above me using the bathroom. Heating unit sounded like a freight train. Bed was comfortable and the room is large, I'll give it that.

Thank K C
Reviewed 30 September 2016 via mobile

Would recommend staying to any of my family or friends. There is a social cocktail hour in the evenings with a small dinner provided. I've been to Albany a few times and this is my goto place to stay.

Thank Chris K

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11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff

Additional Information about CrestHill Suites Albany

Address: 1415 Washington Ave, Albany, NY 12206-1093
Region: United States > New York > Albany
Price Range: $150 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Albany 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Cresthill Suites Albany Hotel Albany
Cresthill Hotel Albany
Albany Cresthill Hotel
Hotel Style:
#11 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Albany staff and other travellers.
6 questions
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5 months ago
Hudson River Valley, New York
over a year ago
Hamilton, Canada
over a year ago

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Questions? Get answers from CrestHill Suites Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To get a good room, go to a different hotel!!”
bswietlik, 5 Dec 2016 | Read review
“The hotel is all suites; you can't go wrong with any room.”
518susanq, 2 Nov 2016 | Read review
“Go to Expedia or HotelsTonight and ask them to match the rate.”
makoshikousuke, 30 Oct 2016 | Read review
“ll the rooms here are full suites with kitchens”
gregorylR998OF, 5 Sep 2016 | Read review
“washington ave side is quieter”
jintsrool, 23 Aug 2016 | Read review
5 of 5
US$119* /night
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