Hyatt Place Albany/Downtown
82 Montgomery Street, Albany, NY 12207
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. S$383 /night, 3/26 - 3/27
S$383
per night
S$271
per night
S$159
per night
Mar
Apr
26 Mar
Today
28 Mar
30 Mar
1 Apr
3 Apr
5 Apr
7 Apr
9 Apr
11 Apr
13 Apr
15 Apr
17 Apr
19 Apr
21 Apr
23 Apr
25 Apr
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#2 of 3 small hotels in Albany
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Nestled in the Upper Hudson Valley, Albany has long attracted visitors with its grand New York State Capitol Building, surrounded by a massive public display of modern art at the Empire State Plaza. Just outside the front door of Hyatt Place Albany/Downtown, discover a flourishing culinary scene, brewpubs tucked inside vintage brick-clad warehouses and verdant walking paths along the Hudson River—plus the world-class sports and entertainment MVP Arena and ornate Palace Theatre. This upstate New York hotel is the perfect place to experience downtown Albany and beyond.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Snack bar
Highchairs available
Conference facilities
Meeting rooms
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Location
82 Montgomery Street, Albany, NY 12207
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
22 Restaurants
within 0.5 kilometers
Reviews
4.4
155 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Hyatt Place Albany/downtown is frequently lauded for its clean, modern amenities and inviting atmosphere, offering a sophisticated ambiance that many guests appreciate. The hotel's location is a hit with travelers, thanks to its close proximity to key attractions and dining venues.
While some visitors mention the hassle of off-site parking and rare service hiccups, the professional staff and immaculate rooms generally leave a favorable impression. Despite grumbles about the lack of free parking, the overall value and cleanliness of the hotel receive consistent praise.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
- 106
- 20
- 15
- 6
- 8
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Staff is very friendly, answer all questions and provide assistance with baggage when needed. The gym has great equipment and a working water fountain (which is uncommon at many hotels). The entrance to get to the hotel is very secluded and key card access only, so you also don’t have to worry about just anyone entering the floors where the guests will be sleeping. Front desk staff is very accommodating and pleasant to speak with. Housekeeping is also very friendly and accommodating, you can tell those who work there, enjoy what they do.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shoaib Saeed, General Manager at Hyatt Place Albany/Downtown
Responded 7 Feb 2024
Thanks for positive feedback. I will definitely share with the team. We are looking forward to welcome you back if you in town again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visit Albany frequently due to work n always choose to stay here after trying out almost all the hotels in the city and having some major issues with cleanliness n parking at the other hotels, hyatt rooms look new and has been consistently clean. Also parking is better than some of the other hotels in the area, the staff is very friendly n always helpful with reservations or any changes required, special thanks to Anjali for being always helpful. The breakfast buffet has variety of choices to pick from and consistently gud.They have very gud rewards program too for the members. This should be your first choice if you visiting Albany ,Highly recommend this place.
Read more
Date of stay: November 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shoaib Saeed, General Manager at Hyatt Place Albany/Downtown
Responded 27 Nov 2024
Thank you for your staying with us at Hyatt Place Albany Downtown. I am happy to read your feedback. I am glad you always choose us when you are in Albany. We are the newest hotel in the area, and we will continue to be best of the best. I am also glad that to hear that Anjali always helpful to you. Hyatt has a great rewards program. Thank you for recommending us and we are always looking forward to welcoming you back.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
This was one of the best experiences I had with a hotel. Great and fast check in. I felt safe knowing you can’t enter the room floors without a room key. I loved how quiet it was and how there is a brewery right next door.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shoaib Saeed, General Manager at Hyatt Place Albany/Downtown
Responded 24 Feb 2024
Thanks for your feedback. I am glad you enjoyed your stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bed was comfortable. The thermostat in the room makes a ticking noise whenever the furnace kicks on and off like a morse code telegram is being sent. The shower door opened itself after a few seconds without being held shut with a washcloth, and there is no microwave in the room, whoever you are welcome to use the one in the lobby near the bar. For my week long stay, this was a serious inconvenience. I kindly asked twice (once each of two different front desk staff) for a loaner microwave for my room and was kindly denied both requests. The dorm style fridge is that of one without a freezer, it is tiny. I tend to being my own food and it was quite packed for the weeks stay.
The good... The bed was comfortable, and the room felt cozy. There was a train that passed by at some point but it only made a gentle rumble and was not startling nor disruptive. The gym was quaint and useful and the lobby has a filtered water bottle filling station. The breakfast provided was cooked with excellence and the staff kept the area very clean. The entire breakfast experience felt professional and respectable.
Parking is done in a ParkAlbany garage close by, but it feels slightly inconvenient. The Hotels location is a close (15 minutes) walk to the SUNY Admin Castle down the hill from the Capital building and the Albany government Mall.
The good... The bed was comfortable, and the room felt cozy. There was a train that passed by at some point but it only made a gentle rumble and was not startling nor disruptive. The gym was quaint and useful and the lobby has a filtered water bottle filling station. The breakfast provided was cooked with excellence and the staff kept the area very clean. The entire breakfast experience felt professional and respectable.
Parking is done in a ParkAlbany garage close by, but it feels slightly inconvenient. The Hotels location is a close (15 minutes) walk to the SUNY Admin Castle down the hill from the Capital building and the Albany government Mall.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shoaib Saeed, General Manager at Hyatt Place Albany/Downtown
Responded 20 Jan 2025
Thank you for sharing your feedback! We're delighted to hear that you enjoyed the breakfast, the comfort of the beds, and the friendliness of our staff. I apologize for the issues you encountered with the shower door and the noise from the furnace. We also appreciate your suggestion regarding a larger fridge/freezer, and microwave. For future stays, I’d like to let you know that we offer suites at our property. These rooms are more spacious and feature a separate living area and kitchen, complete with a full-size fridge, freezer, and microwave—perfect for longer stays. We hope this will better suit your needs next time. Thank you again for your valuable feedback. We look forward to welcoming you back and ensuring an even more enjoyable stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After booking this hotel months in advance (June) the hotel canceled our reservation without any reason a few weeks before our trip leaving us without a place to stay despite planning well in advance.
They discovered they could charge more for the room (as they overbooked?) since we booked our room for an event at MVP Arena. We booked the room before the event was officially announced.
Multiple attempts through the booking agent and ourselves were met with no response. The property (manager?) inquired for information after our first communication and claimed they would follow up and we received nothing further. No assistance in any way.
This hotel will cancel reservations. This hotel cannot be trusted for a trip you are planning in advance and will leave you without a place to stay.
They discovered they could charge more for the room (as they overbooked?) since we booked our room for an event at MVP Arena. We booked the room before the event was officially announced.
Multiple attempts through the booking agent and ourselves were met with no response. The property (manager?) inquired for information after our first communication and claimed they would follow up and we received nothing further. No assistance in any way.
This hotel will cancel reservations. This hotel cannot be trusted for a trip you are planning in advance and will leave you without a place to stay.
Read more
Date of stay: October 2024Trip type: Travelled as a couple
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room was very clean however the walls are not soundproof and we could hear whole conversations from the room sharing our wall both nights. Bed was next to the window which had cold air coming off of it. The heating system is very loud and never got above 68 even though it was set for 70. The first morning we tried the complimentary breakfast and all the hot foods ( eggs, sausage) were cold so the second morning we ate at The Iron Gate restaurant down the road which had an excellent breakfast. The staff was friendly however the second morning we went downstairs around 6:15 to have a coffee and were planning on sitting in front of the fireplace but the staff were sitting there. They said good morning but never got up so guests could sit there. Be prepared to pay for parking when staying here. It's $8 dollars if you park under the overpass. If you want your car closer, it's $20. The entrance is on the backside from the main road and it is dimly lit. Attached photo of parking and hotel entrance area.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shoaib Saeed, General Manager at Hyatt Place Albany/Downtown
Responded 3 Jan 2024
Thank you very much for taking the time to provide this valuable feedback. We take it to heart when our guests do not have a perfect stay with us. We will discuss your feedback internally to ensure that your feedback is addressed. Being that we are newly opened this feedback is truly valuable. If your travels bring you back to Albany, we hope you will give us another opportunity.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I checked into this hotel, they put an additional $50 deposit on my credit card for "incidentals". When I checked out, I was told it would be refunded within 3 business days. They never returned my money. I contested the charge with my credit card company, and they disputed the refund even though I didn't use anything that would be considered an incidental. NEVER stay at this hotel.
Read more
Date of stay: January 2024Trip type: Travelled solo
Value
Location
Service
Room Tip:Â Don't leave an "incidentals" deposit if you want your money back.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shoaib Saeed, General Manager at Hyatt Place Albany/Downtown
Responded 12 Feb 2024
Thank you for completing survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in quite a few Hyatt Places across the country so know what to expect. First time here, however first impressions was underwhelming. No sign of where the hotel lobby is when you walk into the door of the building. Luckily a guest came in and solved my puzzle. The front desk guy said this hotel opened last fall, and management will put up a sign soon. Seriously I doubt if management has ever set foot here. They would have noticed the issue immediately upon arrival.
Room is otherwise clean except for a big cluster of hairs from previous guests on the floor. The shower sliding door kept sliding open when in the shower.
The brightest STAR is Ed at the front desk. The most courteous receptionist, and he held the elevator door for me when seeing my hands were full. Adding a star to my review because of Ed!
Room is otherwise clean except for a big cluster of hairs from previous guests on the floor. The shower sliding door kept sliding open when in the shower.
The brightest STAR is Ed at the front desk. The most courteous receptionist, and he held the elevator door for me when seeing my hands were full. Adding a star to my review because of Ed!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shoaib Saeed, General Manager at Hyatt Place Albany/Downtown
Responded 25 Mar 2024
Thank you for your honest feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stated at this location to attend major a conference. It was very easy to get to and was a 5 minute drive from the legislative buildings.
The location is new, very clean, and the staff was very friendly. The rooms are very comfortable, with a sitting area, desk and comfortable bed.
The morning breakfast was perfect, and the front desk area has a bar where you can order beverages or late snacks. Very convenient.
I look forward to returning!
The location is new, very clean, and the staff was very friendly. The rooms are very comfortable, with a sitting area, desk and comfortable bed.
The morning breakfast was perfect, and the front desk area has a bar where you can order beverages or late snacks. Very convenient.
I look forward to returning!
Read more
Date of stay: February 2025Trip type: Travelled on business
Room Tip:Â The parking garage is about a 1 block walk from the hotel, so if it's cold, be prepared.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
At check in I was alerted about a $100 pet fee, which wasn’t clearly labeled on the site I’d booked through. The staff proceeded to tell me there was nothing any of them could do. The cost of the room went up by more than 50% as a result of this deceptive practice. Will never stay there again despite it being an excellent location.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julie Welch, General Manager at Hyatt Place Albany/Downtown
Responded 26 Oct 2023
Good Evening- I want to apologize for any misleading information on our website. I will be sharing this information with our team to ensure our websites accurately reflect our amenities. I am sorry the unexpected fee dampened your stay with us. We do hope you reconsider us in the future. Warm Regards- Julie Welch
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"The parking garage is about a 1 block walk from the hotel, so if it's cold, be prepared. "Read full review
"The parking is the only downside. $13 dollars a night and you can park in the garage nearby. Or you can park on the street next to the hotel"Read full review
PRICE RANGE
S$201 - S$317 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHYATT PLACE ALBANY/DOWNTOWN (S̶$̶2̶6̶0̶) S$208: UPDATED 2025 Hotel Reviews, Price Comparison and 44 Photos (NY) - Tripadvisor
Frequently Asked Questions about Hyatt Place Albany/Downtown
Which popular attractions are close to Hyatt Place Albany/Downtown?
Nearby attractions include Far Shot Albany (0.4 km), Palace Theatre (0.2 km), and Capital Repertory Theatre (0.4 km).
What are some of the property amenities at Hyatt Place Albany/Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hyatt Place Albany/Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Albany/Downtown?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at Hyatt Place Albany/Downtown?
Yes, a parking garage and street parking are available to guests.
What are some restaurants close to Hyatt Place Albany/Downtown?
Conveniently located restaurants include 677 Prime, Yono's Restaurant, and The Hollow Bar + Kitchen.
Are there opportunities to exercise at Hyatt Place Albany/Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Hyatt Place Albany/Downtown located near the city centre?
Yes, it is 0.7 km away from the centre of Albany.
Are pets allowed at Hyatt Place Albany/Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place Albany/Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hyatt Place Albany/Downtown?
The staff speaks multiple languages, including English and Spanish.