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Hilton Albany

1,228 reviews
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Traveller (238)
Room & Suite (115)
Dining (49)
Overview
  • Excellent39%
  • Very good25%
  • Average15%
  • Poor11%
  • Terrible10%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Hilton Albany
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,228)Write a Review
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436
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All reviewsthe executive loungeparking garagecapitol buildingamtrak stationhotel shuttleshuttle servicefront desk staffnew yorktimes union centerbusiness tripbed was very comfortableshirinlobbycapitalconferencestaterenovations
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1 - 5 of 1,215 reviews
Reviewed 1 week ago via mobile

Waited 20 minutes at the bar for a drink, the doors to the room have to be slammed to shut, worst night sleeps in a Hilton ever. It's sad from check in to check out there are no highlights. I read the reviews of this...More

Thank Ken M
Hotel's Favourite
Reviewed 14 August 2017

We only stayed one night as we were in town for a concert at the TImes Union Center and had to be back in Central Mass the next morning. I have to say it was easy to find, easy to check in, and it was...More

3  Thank greenmonstah
Response from David H, General Manager at Hilton AlbanyResponded 25 August 2017

greenmonstah, Thank you for your kind review. We are very happy you enjoyed your stay with us, and that you enjoyed the concert at the TU. We hope to see you next time your here for a show, I love Fenway by the way. Sincerely,...More

Reviewed 1 week ago

Hotel itself was average, but the staff I interacted with were very helpful and the shuttle service to/from the airport was nice. I did come home with about 5 bed bug bites. Won't be staying here again.

Thank 48chicago
Reviewed 1 week ago

Generally a dirty hotel. Rooms were run down and the hallways were filthy. I don't think they had been vacuumed in several weeks or more. I had to walk to three different floors to find a working ice machine. Generally a poorly managed property- not...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Tom M
Reviewed 2 weeks ago

While the room was adequate (king suite) the heating system was awful. Couldn't regulate thermostat (79 degrees) or (73 degrees with the window open). We were not alone. Some guests had space heaters.

Review collected in partnership with Hilton Hotels & Resorts
Thank Brian D
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$157 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Albany
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Albany
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (238)
Room & Suite (115)
Dining (49)
Pool & Beach (12)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
wpd5
14 April 2017|
Answer
Response from David H | Property representative |
Parking is $14.95 per night. We do not have valet, and have not run out of spaces in the past. Hope to see you soon. David Hayes General Manager
0
Votes
BetsyS753
18 March 2017|
AnswerShow all 5 answers
Response from David H | Property representative |
Yes we have a complimentary shuttle to Amtrak
2
Votes
tstoffle48
21 October 2016|
AnswerShow all 8 answers
Response from RickandJackieC | Reviewed this property |
Seems there is some confusion. This review is for the Hilton in Albany, NY. Times Square is in Manhattan.
0
Votes
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123
Room Tips
"Suites are very close to the elevators & noisy. If you don't need the extra space, request a room..."
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"The higher the better for views"
Read review
"Nope. Move on!"
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"Away from the air conditioning units outside - super-loud!"
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