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Hampton Inn & Suites Albany - Downtown

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#10 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hampton Inn & Suites Albany - Downtown
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927 Reviews from our TripAdvisor Community

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Showing 910: English reviews
Onondaga, New York
Reviewed yesterday NEWvia mobile

This was our second stay at this hotel and it did not disappoint. We checked in quickly, our room was ready and clean. Housekeeping was finishing our floor and we could see who we assumed was a supervisor double-checking all the rooms to be sure they were perfect. We had dinner in the restaurant and although it was pricey it...

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Helpful?
Thank Lbestwiles
Seaford, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 10 December 2016 via mobile

Hotel is newly renovated & looks fantastic! I loved our room & service we had from the front desk all the way throughout was terrific. We dined 2x at The Restaurant in the hotel called dp. Food was fantastic & excellent service from Tina. We also had breakfast & that too was great! Hostess Elsie was very nice & kept...

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Thank kikidee313
About Hotel's Favourite Review
Reviewed yesterday NEW

Everyone at this hotel was very accommodating and overall awesome! Ruth was such a big help when we were looking for straws in the morning before our event! She even cleared our plate for us! Thank you for such a fantastic experience.

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Thank Bryn W
NY
Reviewed yesterday NEW

Helpful, kind staff. Comfortable bed. Nice breakfast with waffles and an assortment of different treats. Slept really well. Appreciate the caring approach of the staff after I arrived from a very unsettled day. Even the parking guys were amazing!

Review collected in partnership with Hampton
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Thank bubbyNY
Reviewed 3 days ago NEW

I only stayed one night as I was in Albany for a 2-day business meeting, but the level of customer service, from the valet to the breakfast hostess to the janitors to the front desk staff was amazing. The room was bright and shiny and extremely clean, hot water was immediate and plentiful. It was conveniently located to the highway...

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Thank Velga K
Albany, New York
Reviewed 5 days ago NEW

Hotel is clean with friendly, accommodating staff. This was a business trip so I arrived late in the evening and left early the next day but check in was quick and easy the way it should be. My room was clean and quiet. Overall good hotel which is conveniently located in downtown Albany.

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Thank brucewillisskypee
Toronto, Canada
Reviewed 2 weeks ago

The property is nice and clean> They have a very upscale and pricey restaurant in which they recommend a suit jacket, yet they use one-ply toilet paper in the guest bathrooms. I asked front desk if they would cancel our reservation at the restaurant across the street and was told their phone didn't connect to that restaurant so I'd have...

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Thank midge60
Wappingers Falls, New York
Reviewed 3 weeks ago

The Breakfast host Ruth who I assume is new at the job was extremely unpleasant even to the children that were with our group. Not a happy worker. On the other hand there was another host Elsie who went out of her way to make up for Ruth's abrasiveness. They ran out of waffle mix which was at 10:15 and...

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Thank psodine
Natural Bridge, New York
Reviewed 4 weeks ago via mobile

Wonderful as always. This is our go to place to stay when ever we visit Albany. It's a great location with a ton of amazing restaurants and venues close by. No worries about having to drive. We always feel safe.

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Thank Shannon C
Dover, New Hampshire
Reviewed 4 weeks ago

Bed Bugs! After our one night stay, we returned home with bed bugs and bed bug bites all over our bodies. I called the hotel and asked them to investigate the room. After weeks of being non-responsive, they finally got back to me and did confirm that the room had bed bugs. This experience has been a nightmare for me...

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1Thank kouthit

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 

Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Region: United States > New York > Albany
Price Range: $171 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Priceline and Hotels.com so you can book your Hampton Inn & Suites Albany - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Albany - Downtown
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Hotel Style:
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Albany - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Albany - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th Floor Room was great!”
 of 5 bubbles 146brynw, 22 Jan 2017 | Read review
“Do not stay on Floor 7!”
 of 5 bubbles kouthit, 20 Dec 2016 | Read review
“Go to another hotel”
 of 5 bubbles Texaslady6000, 2 Sep 2016 | Read review
“I asked for a quiet room and gor one.”
 of 5 bubbles Nonaleyone, 26 Aug 2016 | Read review
“Request a higher floor away from the front of the building, otherwise you'll have flood lights in the room.”
 of 5 bubbles 555teresas, 23 Aug 2016 | Read review
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