Hampton Inn & Suites Albany-Downtown
25 Chapel Street, Albany, NY 12210
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Avg. S$261 /night, 3/24 - 3/25
S$524
per night
S$347
per night
S$170
per night
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About
#4 of 37 hotels in Albany
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Shining new and warmly welcoming, the Hampton Inn & Suites Albany-Downtown, NY hotel is the brightest star on the Albany skyline. The newest hotel in downtown Albany, New York with a professional staff that is ready to cater to your every need while you enjoy the excitement of the city. The upscale Hampton Inn & Suites hotel in downtown Albany, New York features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The Hampton Inn & Suites Albany hotel boasts a full-service, on-site restaurant - Yono's, both wired and wireless internet access, complimentary deluxe hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space, fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors points and miles for your stay. We love having you here in New York at the Hampton Inn & Suites hotel in downtown Albany.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid internet
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
Location
25 Chapel Street, Albany, NY 12210
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
37 Restaurants
within 0.5 kilometers
Reviews
4.2
1,560 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Located in the heart of downtown, the Hampton Inn & Suites Albany-Downtown receives accolades for its prime position, allowing guests to easily explore nearby entertainment and attractions. The rooms are hailed for their cleanliness and comfort, though some guests suggest a refresh in decor. Travelers appreciate the value offered by the hotel, citing reasonable rates and a satisfying breakfast, despite some grumbles about valet parking fees.
The hotel's cleanliness and amenities, including all-day beverages, are well-regarded, although the use of disposable dining ware and lack of glasses are noted. Guests consistently commend the staff's exceptional service, adding to the hotel's welcoming atmosphere.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
Stayed one night for a concert at MVP arena which is less than a 10 minute walk away, we didn't realize that when we booked the hotel but bonus points for location! Staff were super friendly and helpful at check in. Valet was an added bonus! Room was a typical Hampton Inn room, beds were comfy, complimentary breakfast was your typical hotel fare. Will absolutely stay here again when in Albany!
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Date of stay: September 2024Trip type: Travelled with family
Value
Rooms
Location
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Sleep Quality
Room Tip:Â great location but heavy traffic.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
This year to get from Montreal to Washington DC, I took a bus to Albany and then a train to Washington from there. Usually I stay at the Holiday Inn as it’s right next to the bus station when I travel this way between the 2 cities but this year that hotel was fully booked at my time of travel. The Hampton Inn however was available and was perfectly satisfactory with efficient check-in and a decent breakfast with egg, meat and starch options. The bed was comfortable and the bathroom clean. Uber works
well in Albany from the bus station to the hotel and from the hotel to the train station. I also enjoyed walking outside in the morning and seeing the handsome old church right in front.
well in Albany from the bus station to the hotel and from the hotel to the train station. I also enjoyed walking outside in the morning and seeing the handsome old church right in front.
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Date of stay: June 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Hemmid, General Manager at Hampton Inn & Suites Albany-Downtown
Responded 23 Jul 2023
Thank you for taking the time to tell us about your recent experience at our hotel. I am very pleased to hear you enjoyed your stay! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
AJ at the front desk got my experience off to a great start with his kind, personable and friendly demeanor and an upgrade to a King suite for a new Hilton Honors member due to me being the last check in as I arrived into town well after 11 pm on a late train. I had some unnecessary stress as I approached the desk as the Hilton website was not showing my reservation probably due to it being late in the day on the check in date but luckily it came right up in the front desk computer.
The room was very nice and clean with lots of space, bed comfortable, pillows very thin had to use two which sadly seems to be par for the course for four star hotels these days and I didn't have the energy to go back down to ask about something different. Iron worked and ironing board not too unwieldy. Breakfast was passable, scrambled eggs real not powder and not too moist, potatoes edible, better than three star continental breakfast, certainly not restaurant quality which you shouldn't expect from a free four star breakfast anyway.
Only nit picks are it was unfortunate that the continental breakfast used disposable plates and cutlery, but I can easily understand that with staffing challenges, and hot water in lobby for tea was lukewarm when I made a second cup just before checkout time.
The room was very nice and clean with lots of space, bed comfortable, pillows very thin had to use two which sadly seems to be par for the course for four star hotels these days and I didn't have the energy to go back down to ask about something different. Iron worked and ironing board not too unwieldy. Breakfast was passable, scrambled eggs real not powder and not too moist, potatoes edible, better than three star continental breakfast, certainly not restaurant quality which you shouldn't expect from a free four star breakfast anyway.
Only nit picks are it was unfortunate that the continental breakfast used disposable plates and cutlery, but I can easily understand that with staffing challenges, and hot water in lobby for tea was lukewarm when I made a second cup just before checkout time.
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Date of stay: September 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location is central and allows you to walk anywhere downtown. Staff was kind and efficient, although I had very little interaction with them. Rooms are outdated. The outlet on bedside table (most important one!) was broken, leaving my family (and their dozens of devices) to go hunting for others on far away walls. Lots of little annoyances like that. eg. no drinking glasses in bathrooms: you have to unwrap the paper coffee cups to brush your teeth or take a pill with tap water. Perhaps little things too much to expect from such a middle-of-the-road hotel. Then again, for $300 (once you add in all the taxes and fees and parking), is it really? Mandatory valet parking ($18) is annoying but breakfast buffet is good.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here in early Feb 2025. Upon checkin I was told the card I used to book the room was declined, which was a surprise since I saw the full amount on my card as approved. The front desk told me I needed to provide a second card and the amount I saw on the original was a hold. I was staying 5 nights so the total was $1000+. The second card was charged $870. After a week I still saw both charges. I called corporate, which referred me to the hotel. The front desk manager, Richard, confirmed I should have never been charged on arrival but referred me to the general manager, since he is the only one that can issue refunds. The GM, Muhammad, refused to take my call and has not called me back weeks later. After a week, and several hours of lost time, I put in a dispute with my credit card, which was ultimately approved. Two weeks after my stay, I finally have my $870 back, no thanks to the hotel.
Beyond this, they force a $20/day valet parking fee because the parking lot is small. Cars are parked in tight rows, each car blocking in the last. You will need to wait 20+ minutes for them to retrieve your vehicle. Not a place you want to stay in the winter or if you have an early flight.
The restaurants are awful. They certainly rely on corporate events, because no self respecting individual would eat at them twice. I paid $30 for a burger that came out with a burnt bun and was missing the toppings I ordered. ($22 for a basic burger, $2/topping,$2 for sauce)
I travel a lot for work and have stayed exclusively with the Hilton brand. After dealing with this hotel and corporate, I will not stay at another Hilton. What is the point of brand loyalty if they ignore their customers when there is a problem.
Beyond this, they force a $20/day valet parking fee because the parking lot is small. Cars are parked in tight rows, each car blocking in the last. You will need to wait 20+ minutes for them to retrieve your vehicle. Not a place you want to stay in the winter or if you have an early flight.
The restaurants are awful. They certainly rely on corporate events, because no self respecting individual would eat at them twice. I paid $30 for a burger that came out with a burnt bun and was missing the toppings I ordered. ($22 for a basic burger, $2/topping,$2 for sauce)
I travel a lot for work and have stayed exclusively with the Hilton brand. After dealing with this hotel and corporate, I will not stay at another Hilton. What is the point of brand loyalty if they ignore their customers when there is a problem.
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Date of stay: February 2025Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Parking is awful and the checkin round about is tiny and on a steep hill.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here 1 night while visiting family for thanksgiving. Nothing special, room seems old and worn, furniture had loose doors and the couch was faded but overall it was quiet for the most part except for a very loud family having an argument in front of our room. Our view was a/c units and the hotels spot lights through dirty windows so we didn’t need a night light. 17 dollar parking for over night is a requirement if your driving
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Out of date and shabby rooms and hotel. Paper thin walls, you can hear people talking in next door rooms. The buffet food is inedible - the fruit salad was perhaps made last month and has been sitting in its own liquid since. Avoid if you can, this is worst than a Motel 6 off an Alabama rest stop.
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Date of stay: March 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casey took care of us at check-in and every night of our stay during March Madness Women’s NCAA Sweet Sixteen/Elite 8 with the hotel sold out. She gave great recommendations for Albany restaurants, too. The attendants at breakfast kept everything full throughout the entire serving period, and our room was in perfect condition when we arrived. I will definitely stay here again.
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Date of stay: March 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Hemmid, Owner at Hampton Inn & Suites Albany-Downtown
Responded 5 Apr 2024
Thank you so much for choosing the Hampton Inn & Suites – Downtown Albany for your stay! Thank you for taking the time to leave us an excellent review! We are elated to hear that you had a perfect 5/5 experience! Our friendly and exceptional Team Members are always happy to hear your feedback to help provide the best guest experience. We hope to see you again next time you are visiting the Albany area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was greated by friendly helpful valet staff Mike and Houssine who assisted with my baggage and getting me into the hotel. Well organized parking area with large entry landing area and cold water during the heat wave. They took the time to inquire into my departure time and place my vehicle where it would be readily accessible.
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Date of stay: June 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Hemmid, Owner at Hampton Inn & Suites Albany-Downtown
Responded 20 Jun 2024
Thank you so much for choosing the Hampton Inn & Suites – Downtown Albany for your stay! Thank you for taking the time to leave us an excellent review! We are elated to hear that you had a perfect 5/5 experience! Our friendly and exceptional Team Members are always happy to hear your feedback to help provide the best guest experience. We hope to see you again next time you are visiting the Albany area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at the hotel was comfortable and very reasonable. The staff was accommodating and very professional. Sedik was very helpful with requests during a busy time. My daughter was staying for the Bar exam and the hotel was very busy. The morning breakfast staff was terrific at keeping the breakfast bar clean and filled during a hectic morning rush. The housekeeping staff was excellent and the housekeeping manager was efficient, friendly and very good at her job! She worked very hard to make guests happy and was very friendly when she saw guests at the hotel during the day. The front desk staff was efficient and very appreciative of guests during a very busy week. Thank you and we will be staying again.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Hemmid, General Manager at Hampton Inn & Suites Albany-Downtown
Responded 23 Aug 2023
Thank you for such a wonderful review! I will be sure to pass along your kind words to Sedik. We are very lucky to have him as part of our team. Looking forward to seeing you next time you are in Albany!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear John J,
We are aware of the allegations and share your concern. At this stage, the hotel is working diligently with both local and federal authorities to determine where the video was allegedly filmed in 2015 and who was responsible for the illegal recording and posting. The hotel recently was renovated in 2016, and no recording devices of any nature were discovered at that time. Since the incident was brought to our attention, we have taken a number of proactive steps to ensure guest safety and to assist our team in doing the same. We will continue to work with law enforcement until the perpetrator is caught and brought to justice.
Regards,
M. Hemmid
General Manager
I found the hotel security to be first rate. Vigilance was apparent in each staff member including maid service. Each staff person appeared genuinely happy to be present and invested in their position which is focused on each individual traveler. I can only believe that the unfortunate incident cited is outside the control and oversight of any hotel. I appreciate the fear but this incident is beyond anyone's control.
Generally 30-45 minutes depending on time of day and traffic
There are many closer hotels to airport but further from downtown
Don’t know. . Agree with those who said call hotel.
Not at the hotel itself, however, there are plenty of restaurants nearby that offer al fresco dining as well as nearby parks and if you’d like a look at the best music venue ever, you can view the outside of the Egg from Empire Plaza. Only a short walk from the Hampton
"Download Hilton Honours and book through there for NO headaches and all types of bonuses"Read full review
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PRICE RANGE
S$212 - S$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites albany - downtown hotel albany, hampton inn and suites albany - downtown, hampton inn hotel albany, hampton inn albany, albany hampton inn
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
165
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hampton Inn & Suites Albany-Downtown
Which popular attractions are close to Hampton Inn & Suites Albany-Downtown?
Nearby attractions include Far Shot Albany (0.2 km), Palace Theatre (0.2 km), and Hudson Valley (0.4 km).
What are some of the property amenities at Hampton Inn & Suites Albany-Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hampton Inn & Suites Albany-Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton Inn & Suites Albany-Downtown?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Hampton Inn & Suites Albany-Downtown?
Conveniently located restaurants include 677 Prime, Yono's Restaurant, and The Hollow Bar + Kitchen.
Are there opportunities to exercise at Hampton Inn & Suites Albany-Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Hampton Inn & Suites Albany-Downtown located near the city centre?
Yes, it is 0.3 km away from the centre of Albany.
Are any cleaning services offered at Hampton Inn & Suites Albany-Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Albany-Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Albany-Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hampton Inn & Suites Albany-Downtown?
The staff speaks multiple languages, including English and Spanish.