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Hampton Inn & Suites Albany - Downtown

Expedia.comUS$139*
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#10 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$139*
US$139*
US$139*
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Hampton Inn & Suites Albany - Downtown
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978 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Albany - Downtown
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Showing 961: English reviews
Reviewed 24 June 2016

We left later at night than planned and drove about half-way and saw the sign for the Hampton Inn & Suites. We pulled in and I asked if they had a room available and the clerk was very helpful. We enjoyed our stay and we were very comfortable, the breakfast was outstanding and the place was a delight. We felt...

Review collected in partnership with Hampton
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Helpful?
Thank catherinem940
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for making us your stop over. Now that you have found us, we hope to see you again in the future. We appreciate you and your business.

Rochester, New York, United States
Reviewed 24 June 2016

I have stayed here multiple times over the years and have learned to overlook some things in pursuit of convenience as the hotel is geographically close to where I was visiting. The construction from this past winter show measured improvements, but each time I've visited, one thing, rather person, stood out. Ms. Lenora is responsible for the continental breakfast each...

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Helpful?
Thank Sarah D
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for being our loyal guest. We appreciate your business. Thank you for noting Ms. Lenora in her excellent customer service. We will share this review with our entire team. We can not wait to see you again in the near future!

WNY
Reviewed 23 June 2016 via mobile

This used to be my favorite hotel in Albany. Giving props to the conference staff (thank you Oma) for their great work! All went well without a hitch. Parking staff great guys! This time, front desk staff were friendly, not the usual and hopefully continued. I had a conversation with a female manager, nameless, about changing my reservation to an...

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Helpful?
1Thank elainewny
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We appreciate you and your long time loyalty to our property. We take your concerns very serious and plan to share this with our management team, so we do a much better job with our customer service. If you would like to reach out to our GM, Mohamed he can better identify the front desk associate who was not able...

Dania Beach, Florida
Reviewed 22 June 2016

We spent almost two weeks at the Hampton Inn & Suites. We were in a suite on the 9th floor, comfortable and roomy. But...after the first very pleasant days, terrible noises were coming from the 10th floor!! There was a warning at the hall that they were refurbishing certain floors and it could be some disturbance between certain hours. Most...

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Helpful?
1Thank mamagolf
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We are so pleased to hear you enjoyed your entire stay and our team was a big part of your experience. We appreciate your feedback and so happy our home become your home away from home. We hope you always consider us in the future!

Sterling, United States
Reviewed 22 June 2016

Hotel is in a central location, close distance to restaurants and shops. It could use some updates, but I believe those are in the process (2016). The kitchen room was large, included mini kitchen and fridge. The beds are comfortable and clean.

Review collected in partnership with Hampton
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Helpful?
1Thank Victoria K
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your review. While it appears you enjoyed your stay, the rating was only a 3. We would love to know what we could have done better to allow you to give us a 5. We are in the process of giving the interior a "facelift" so on your next visit we will be sure you have a...

Baltimore, Maryland
Reviewed 21 June 2016 via mobile

I am an avid customer of this hotel!! I want to sincerely thank Madison for her professionalism, my goodness, why isn't she in a higher up position, she made me feel like I was the most important person in the world very accommodating and just down right gracious!!! Devin, he always smiles and he smells so good too!!! Pure delightful...

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Helpful?
Thank Cynthia A
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your comments about our team members. Our staff is new, so we will share your comments to encourage growth within our team. We appreciate your business and pleased you have become a "regular" with us!

Ipswich, United Kingdom
Reviewed 21 June 2016

Overnight stopover prior to beginning of a long, three week road trip and arrived with pretty low expectations (for no real reason) which weren't helped by the exterior. However, once through the doors I was genuinely, pleasantly surprised. The check-in staff could not have been more helpful - trotting off to photocopy street maps for me and, the following morning,...

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Helpful?
Thank Peter H
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We appreciate you and thank you for your time to post this review. Your opinions and comments matter to us. We look forward to another visit in the near future.

Reviewed 19 June 2016 via mobile

We were in town for a rugby tournament. The hotel staff was very helpful and friendly. The rooms were average and clean. Breakfast was good. Coffee was delicious. Parking attendants were great! Hotel was easy to find and close to the highway.

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Helpful?
Thank zzfam
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for choosing us for your recent visit. We value and appreciate your business. We hope to see you again in the future.

New York City, New York
Reviewed 18 June 2016

Bathroom had used soap on shower. Carpets were not really clean. Location and breakfast were good but hotel way over priced. This is upstate NY and you can do better. There are worse I suppose. Hotel was quiet.

Review collected in partnership with Hampton
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Helpful?
Thank mitchellr818
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your time to post this review. We are very sorry your experience was less than exceptional. We will address this with our team, so we do a better job for future. Your business is much appreciated.

Reviewed 16 June 2016

Right near the Palace Theater. There are plenty of places in walkin distance. The room itself was very comfortable and I was pleased. My partner and I will stay here again if we are in the area. Thank you!

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Helpful?
Thank Nsiki S
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your business. We are thrilled to hear you will return and stay with us again.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 

Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Region: United States > New York > Albany
Price Range: $173 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hampton Inn And Suites Albany - Downtown
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Hotel Style:
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Albany - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Albany - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it was a quiet, well maintained hotel!”
snappy2017, 28 Mar 2017 | Read review
“Verify heater noise before finalizing room - check and move if need be.”
Archited2013, 10 Mar 2017 | Read review
“See if there are any deals on suites. They are a nice size.”
michelegreen74, 8 Mar 2017 | Read review
“Most have been refurbished and so they are much better.”
Bostonian2016, 13 Feb 2017 | Read review
“8th Floor Room was great!”
146brynw, 22 Jan 2017 | Read review
5 of 5
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US$139* /night
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Hampton.comUS$139
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Prices are for 1 room, 2 adults
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