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Hilton Garden Inn Albany / SUNY Area

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#7 of 50 Hotels in Albany
Certificate of Excellence
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Hilton Garden Inn Albany \/ SUNY Area
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595 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Stony Brook, New York
Reviewed 4 days ago NEW

The hotel lobby looks outstanding, with a great fireplace. We were greeted with a warm welcome. Which was nice given we arrived at 11:30pm. My room was on the 6th floor at the end of a wing. It was nice and quiet. Overall great stay and nice staff. Right across the street from SUNY Albany and convenient to the highway.

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Helpful?
Thank Michelle S
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I'm delighted to hear that you enjoyed your accommodations and that our staff treated you well regardless of the time of day. We look forward to welcoming you back on your next trip through the Albany area.

MD
HOTEL’S FAVOURITE REVIEW
Reviewed 31 October 2016 via mobile

Flew into Albany very early....visiting nephew to see him play at U ALBANY football game. Hotel located across the street from the University so very convenient. We arrived early as the game was an early event and upon check in we found our room was ready which was great. We were warmly greeted by the front desk staff Sammy and...

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Thank KCG62
About Hotel's Favourite Review
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad I was able to speak with you during your check in process to know you found our desk staff as being warm and hospitable. These types of experiences are what we want to have our...

New York City, New York
Reviewed 4 days ago NEW

Booked this hotel for a business trip for three staff--we all agreed--the hotel is well run, clean, the staff could not be nicer, and the restaurant is open for late arrival--we will likely book here again.

Review collected in partnership with Hilton Garden Inn
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Thank noram577
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying here at the Hilton Garden Inn Albany/SUNY Area. I am happy to see that you enjoyed your stay with us and that our staff provided you with excellent customer service. Thank you again and we look forward to your return on your next trip to the Albany area.

Warwick, United States
Reviewed 1 week ago

The staff could not have been more accommodating. The room was very clean and nice. The food was excellent. The amenities in the lobby at any time was a very nice additive. the pool & gym was good and nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Arnold B
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us. I am delighted to hear that you enjoyed all aspects of your staying from the service and the many amenities that we offer our guests. We hope to see you again on your next trip to the Albany area. Thank you.

Reviewed 2 weeks ago via mobile

It was a last minute booking to Albany for a short travel to Albany. Based on the price special from Booking.com via TripAdvisor, it was a great deal. There was a lower price place but for hotel type, this was good. Lower than this, would be motels. Higher than this, would be big brands. This was fine for us and...

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Helpful?
Thank Patrick L
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience here at the Hilton Garden Inn Albany/SUNY Area. I am pleased to see that you enjoyed your stay with us that our staff provided the "great service" that you can expect from a brand like Hilton. Thank you again and we look forward to welcoming you back on your next...

New York NY
Reviewed 2 weeks ago

The staff was very nice and helpful. The rooms were clean and dinner in the hotel was great. It had a great little pool and work out room.It was great that they had food and drinks onsite as everything seemed to only be reachable by car. Its a nice quiet place to stay when on business,

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Helpful?
Thank smwe2000
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am delighted to see that you enjoyed your stay with us and that we could provide you with a great dining experience for dinner. Thank you again and we look forward to welcoming you back on your...

Groton, United States
Reviewed 3 weeks ago

The staff was professional and very hospitable. The room was clean and comfortable, but small. I thought the price was about $20 higher than it should have been. And the pillows were too few, too small, and too soft, but that seems like nit-picking in view of the comfort and cleanliness of the room.

Review collected in partnership with Hilton Garden Inn
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Thank R1615UPtimothym
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to see that you enjoyed your stay with us and had welcoming and comfortable accommodations. We hope to see you again on your next trip to the Albany area.

Plattsburgh, New York
Reviewed 3 weeks ago via mobile

My wife and I have stayed here a few times over the past year. The staff is helpful and friendly. The room is clean and comfortable. The restaurant food and service is always good. We enjoy talking to the staff. I stay at a number of Hilton properties when I travel for work. This is one I highly recommend.

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Thank Peter S
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for sharing your experience while staying with us. It is fantastic to hear that you enjoyed all aspects of your stay, as this is what we strive for with each of our guests. I will definitely share this with our team as positive feedback is always great. Thank you again and we look forward to welcoming you back...

Los Ranchos de Albuquerque, New Mexico
Reviewed 3 weeks ago

The refrigerator in the room broke and spoiled my food, the hot tub was inoperable and at breakfast the bacon,sausage and potatoes were cold... the room was clean and comfortable though. The staff was very nice...

Review collected in partnership with Hilton Garden Inn
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Thank S5490SNpatricks
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience with us here at the Hilton Garden Inn Albany/SUNY Area. I do apologize for some of the shortcomings during your stay. I do hope some of this was compensated by our excellent staff during your stay. Hopefully we will see you again in the near future to redeem ourselves from...

Norwich, New York
Reviewed 3 weeks ago

We stayed here just before Christmas so that we could visit with family. Everyone on staff was very helpful and pleasant. The hotel's location was perfect for every place that we were going. Parking was perfect since there was ample garage parking.

Review collected in partnership with Hilton Garden Inn
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Thank Linda13815
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I'm glad that we could accommodate your needs not only in proximity to your places you were visiting but also from a customer service aspect as well. Thank you again and we look forward to welcoming you back...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Albany / SUNY Area

Address: 1389 Washington Ave, Albany, NY 12206-1009
Region: United States > New York > Albany
Price Range: $156 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany / SUNY Area 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, Priceline and Travelocity so you can book your Hilton Garden Inn Albany / SUNY Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albany / Suny Area Hotel Albany
Hilton Albany
Hotel Style:
#2 Romantic Hotel in Albany
#3 Business Hotel in Albany
#4 Family Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albany / SUNY Area staff and other travellers.
8 questions
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Philadelphia, Pennsylvania
2 months ago
Minneapolis, Minnesota
7 months ago
Martinsburg, West Virginia, United States
over a year ago
Portland, Oregon

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Questions? Get answers from Hilton Garden Inn Albany / SUNY Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hilton can be risky as far as noise as they seem to have a lot of young sports teams stay with them. Luck of the draw to get a quiet floor.”
 of 5 bubbles D6506FTbethm, 11 Dec 2016 | Read review
“Most rooms seem OK. I can't comment on all the floors.”
  • Bed and Desk
  • View looking towards door
  • Closet and Microwave Area
  • Excecise Room
 of 5 bubbles EmpireState39, 16 Nov 2016 | Read review
“Get the higher floor”
 of 5 bubbles bukol, 30 Oct 2016 | Read review
“Sign up for Hilton Honors to get free wifi and complimentary water bottles.”
 of 5 bubbles NLLTraveler, 18 Oct 2016 | Read review
“Very close to hospital so sirens are a common occurance.”
 of 5 bubbles geves2016, 26 Sep 2016 | Read review
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