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BEST WESTERN Sovereign Hotel - Albany

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BEST WESTERN Sovereign Hotel - Albany
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879 Reviews from our TripAdvisor Community

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Showing 846: English reviews
Ottawa, Canada
Reviewed 3 days ago NEW

Well situated for travelers just off of I-90, however much of the hotel is tired. While there are signs of updating here and there, our room was in need of remodeling. Carpets were worn and the tub in our room should have been replaced rather than a vinyl one stuck on top of the existing, with the floor bulging up...

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Thank Carson_W995
Brooklyn, New York
Reviewed 6 days ago NEW

Ive stayed at many places for business and what i have to say is that the hotel was great, more importantly the nearby mall along with food options was excellent. Free Showtime was a plus! The pool was clean. The free buffet breakfast was satisfying.

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Thank felixr362
Long Island, New York
Reviewed 6 days ago NEW

Employees were very attentive. Room was cleaned properly. Just had to remind house keeping that my room needed to be cleaned but other than that, the breakfast employees were awesome, the food was good too (small buffet). It's also located in a very nice area, with plenty of restaurant around. But I do want to mention that Natasha at the...

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Thank maryanlagard090
Troy, New York
Reviewed 6 days ago NEW

I too did not like the sheets not fitting on the beds properly. They were not snug and kept coming off the mattress which freaked me out a bid especially since there is a possibility of issues with alot of people coming staying etc etc. Food was good . The wait staff there was very attentive and helpful. Room was...

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Thank 500Patrick
Syracuse, New York
Reviewed 1 week ago

This was our first time staying at a Best Western and I have to say this one set the bar high! The staff was so friendly and welcoming! The room was clean and well taken care of. The location was great, lots of restaurants and shopping around to choose from. Would stay there again for sure.

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Thank aliA4842BS
Cobleskill, New York, USA
Reviewed 1 week ago

Every time I am in the Albany , New York area , I stay at this Hotel price is very good , the staff is wonderful , the free breakfast is real good food and the people are amazing , place always clean. You will not find a better Hotel for the price

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Thank 600michaelv
Lancaster, NY,, United States
Reviewed 1 week ago

I conducted a 5 day seminar at this hotel. The service was excellent. Gill, the hotel manager, was always asking if everything was to my approval. It was. The food in the restaurant was delicious and at a reasonable price.

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Thank 390jeromem
Jamestown, NY
Reviewed 2 weeks ago

I stayed here for two nights in November 2016. The staff were courteous and helpful. My room was comfortable. The room was clean and the climate control unit kept me comfortable. I enjoyed the breakfast, especially the fresh bananas. My biggest issue was that the WIFI service did not work most of the time. I ended up using my cellular...

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Thank stampguy19
Reviewed 3 weeks ago

We found this hotel while traveling the NE part of the Untied States. The price was good and the room was clean and quiet. Breakfast was good. for a one night stay is was fine. We had everything we needed and a near by parking place.

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Thank Sandy P
Buffalo,Ny
Reviewed 4 weeks ago via mobile

Not friendly place not the cleanest either,not required to take such a large deposit at all just a card is active on file. Not friendly for the business person who spend many day on the road some as many 300 days. As diamond select was not asked nor taken care of as a member. All in not impressed if you...

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Thank Todd E
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Tood E, We are sorry to hear that you did not enjoy your stay with us this time around. Rest assured that we will address and correct the issues you brought up. We definitely want to regain your loyalty and we hope that you will give another chance. Sincerely, Gil GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Convenience and value come together at the Best Western Sovereign Hotel in Albany New York. This full service Albany Hotel offers complimentary Full Hot American Breakfast, Free Wi-Fi and Shuttle Service. All rooms have refrigerators, microwaves, coffee makers. Hotel has an indoor heated pool, sauna, fitness room, restaurant, and business center. The hotel is located at the entrance of U-Albany and is minutes from Times Union Center, Downtown area, Crossgates Mall, and Airport. The Best Western sovereign is currently renovating the Lobby area. We look forward to offering our guests a new and updated Lobby with comfort and convenience. We expect the lobby renovation to be completed by 04/30/15. ... more   less 

Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203-3326
Region: United States > New York > Albany
Price Range: $114 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Sovereign Hotel - Albany 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Albany Best Western
Best Western Albany
Hotel Style:
#5 Best Value Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Sovereign Hotel - Albany staff and other travellers.
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Questions? Get answers from BEST WESTERN Sovereign Hotel - Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front of the hotel can be noisy and if you are at the far back, there are long corridors, so pick something in between”
 of 5 bubbles Carson_W995, 8 Dec 2016 | Read review
“Request a room away from the pool, chlorine smell is very strong.”
 of 5 bubbles maryanlagard090, 5 Dec 2016 | Read review
“Don't stay, there's a Hampton Inn up the road that is the polar opposite of this.”
  • Sadly this is the bathroom, the ceiling had bits falling off it, and it was dusty and grubby.
  • This whole area has never been vacuumed and the wall is filthy.
  • Again, this isn't even just rust, it's filth
  • The AC was falling apart which probably explains the horrendous noise.The place is on its last l
  • Inside the room and again you can see they haven't vacuumed it or cleaned it in a very long time
  • This was a 'before' photo believe it or not. Really disgusting.
  • The AC was falling apart and filthy and just smelled of dust.
  • No idea if this is blood or something, I want to say worse? So this was on the covers.
 of 5 bubbles sandyosullivan, 12 Oct 2016 | Read review
“all seemed the same.”
 of 5 bubbles 12Inspire, 22 Sep 2016 | Read review
“Don't book three star on Price Line near University or this is what you will get”
 of 5 bubbles , 28 Aug 2016 | Read review
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