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BEST WESTERN Albany Airport Inn

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BEST WESTERN Albany Airport Inn
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709 Reviews from our TripAdvisor Community

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Showing 690: English reviews
Palestine, United States
Reviewed 3 days ago NEW

This is a nice hotel, but rooms could use some updating. The service at this hotel is always first class. The lobby and breakfast area as well as the indoor pool house have all been remodeled the past couple of years. A great place for a weekend getaway!

Review collected in partnership with Best Western
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Helpful?
Thank Jeffrey B
Hernando
Reviewed 5 days ago NEW

This hotel is very close to the Albany airport. The shuttle was very convenient and it only cost $20 for up to 15 days of parking. Very reasonable. The staff were all very friendly and accommodating. I would recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Tanya W
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to let us know how we are doing, we appreciate all guest reviews and appreciate knowing what we are doing well and where we need to improve. I am pleased to hear that you had an enjoyable stay and look forward to seeing you again.

Roswell, New Mexico
Reviewed 1 week ago

NY is not about the city get out in the country you'll love it people are great a lot of small towns to visit the hiking was so much fun. So much history of our country starts here this was my 2nd visit in a year i will be back

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Helpful?
Thank shoreylrs
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Charlotte, United States
Reviewed 1 week ago

Older hotel... decor a little bark in corridors lobby has been renovated and modernized extremely clean rooms comfortable beds and decent breakfast. All and all great bang for your buck. When ever I'm in that area it's my first choice hotel to reserve

Review collected in partnership with Best Western
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Helpful?
Thank Carl L
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to give a review on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable, during their time with us. Glad to hear your stay was enjoyable and hope to see you again in the future.

Monroe, New York
Reviewed 2 weeks ago

I stayed at the Best Western last summer and the room was very comfortable and clean. They shuttled me to the airport at 4:30am and I was able to park my car safely at the hotel for a week. What more could I ask ?

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Helpful?
Thank Charlie9862
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to give a review on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable, during their time with us. Glad to hear your stay was enjoyable and hope to see you again in the future.

Weston, United States
Reviewed 4 weeks ago

I always stay here because the rooms are consistent and the value cannot be beat. The only down fall is the shower drainage (slow) and the shower head is ridiculous, as it sprays all over the wall, otherwise it would be all over the bathroom floor. They should upgrade the curtains to a sturdier fabric.

Review collected in partnership with Best Western
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Helpful?
Thank wesh496
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to let us know how we are doing, we appreciate all guest reviews and appreciate knowing what we are doing well and where we need to improve. I am pleased to hear that you had an enjoyable stay and look forward to seeing you again.

Grasonville, Maryland
Reviewed 4 weeks ago via mobile

I chose this hotel due to the availability of an early morning (5am) shuttle to the airport. I was surprised that this 2 story hotel did not have an elevator...something to do with when the hotel was built 30 years ago, flight restrictions and the close proximity to the glide path prevented this...sounds plausible for the time but newer much...

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Helpful?
Thank pstearns406
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your feedback, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer an even better experience for our guests in the future. We hope you will come back and see us again soon.

Reviewed 4 weeks ago via mobile

I was stranded at the airport in Albany due to a flight cancellation. I called around 5:30 AM to see if they had any rooms available. The gentleman on the phone was so understanding and sweet. He said he would get me in early and not charge me double. The shuttle came in less than 7 minutes and took me...

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Helpful?
Thank Christyn P
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to give a review on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable, during their time with us. Glad to hear your stay was enjoyable and hope to see you again in the future.

Innisfil, Ontario, Canada
Reviewed 13 December 2016

Booked the hotel because of the pool, spent a little more per night just so my son could go swimming. The pool was closed, as soon as I got there called the front desk . It took two days before someone gave me a answer. I ask for a rebate he told me no, there was a note posted at...

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1Thank Jeff Jenn B
Reviewed 8 December 2016

The only good thing about the hotel is the price and location. Otherwise avoid. Rooms have doors to adjacent rooms. A guy was coughing next to me and it sounded like he was in my room. I had an awful nights sleep. Don't short change yourself. It's worth paying $20 extra a night for a good night's sleep.

Review collected in partnership with Best Western
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Helpful?
Thank Jeff F
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Best Western Albany Airport Inn offers free WiFi, free parking, free full hot breakfast buffet, indoor heated pool, fitness center, onsite restaurant & lounge and 24-hour business center. Our free airport shuttle service is a nice bonus and will transport guests to and from the Albany International Airport, and any destination on Wolf Road based on availability. In addition, We also offer a park & fly program. Our renovated sleeping rooms & meeting rooms combined with affordable prices make us the best value in the area. One of the best features of our hotel is the location. We are within two miles of the colonie center mall, and 43 restaurants on the always popular Wolf Road. You will have no dificdulty finding something to do when you stay here. ... more   less 

Additional Information about BEST WESTERN Albany Airport Inn

Address: 200 Wolf Road, Albany, NY 12206
Region: United States > New York > Albany
Price Range: $116 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Albany Airport Inn 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Best Western Albany Airport Hotel Albany
Albany Best Western
Hotel Style:
#5 Best Value Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Albany Airport Inn staff and other travellers.
2 questions
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Arlington, Vermont
over a year ago
New Paltz, New York
21 days ago

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Questions? Get answers from BEST WESTERN Albany Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the shuttle drives got me were ever i needed to go lots of good advice about the bus system”
 of 5 bubbles shoreylrs, 15 Jan 2017 | Read review
“Choose a room in the back, away from the highway and looking out on the courtyard.”
 of 5 bubbles Rebecca1921, 26 Nov 2016 | Read review
“How about not renovating while guests are there?”
 of 5 bubbles W2976SBkarenk, 10 Nov 2016 | Read review
“quieter rooms in rear of hotel”
 of 5 bubbles soxfanatic, 8 Nov 2016 | Read review
“Stay away from the pool and vending area -”
 of 5 bubbles billmN8139KC, 21 Oct 2016 | Read review
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