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Best Western Albany Airport Inn

CancelonUS$67*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$74*
US$67*
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US$74*
US$74*
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Best Western Albany Airport Inn
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744 Reviews from our TripAdvisor Community

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Showing 723: English reviews
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Quakertown, United States
Reviewed 4 days ago NEW

I was attending my son's college graduation at RPI. This is a very nice place to stay for the price. Service was above average. Everything was clean. I would definitely recommend this to anyone traveling in the Albany/Troy area. Breakfast had a lot more choices than many hotels I've stayed in. I had to "eat on the run" and there...

Review collected in partnership with Best Western
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Helpful?
Thank lindamg2017
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review

Thank you for your recent stay and review. We are so happy that you enjoyed your accommodations and our friendly and courteous team members. Our goal is guest satisfaction and genuine hospitality. We hope to welcome you back soon! Happy and safe travels!!

Watertown, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 28 March 2017

This hotel is in a great location at a great price. Easy to get to and near the University and the airport.we were there for cheerleaders competition and was only about 8 miles to the college.there are plenty of restaurants close to the hotel,but we ate at the rest.in the hotel. The food was great and reasonablyou priced. The breakfast...

Review collected in partnership with Best Western
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Thank Chester M
About Hotel's Favourite Review
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review

Thank you for your feedback, it is great to hear you enjoyed your stay, and we look forward to seeing you again in the future.

Oswego, New York
Reviewed 4 days ago NEW

Shower down spout blew off ... family could not shower.. we were traveling to a family vacation was a horrible experience and will not select best western in the future.... too many other places to stay for comfort

Review collected in partnership with Best Western
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Helpful?
Thank 826everetta
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review

Thank you for taking the time to do a review on your stay with us. I would like to apologize that your stay was not a satisfactory one and therefore we did not meet your expectation which is always our goal. I have shared your review with the hotel team and am working to correct and improve our guest stay....

NYC area
Reviewed 5 days ago NEW

We went to Albany for a relative's funeral. The check-in and other logistical details went fine. There were a few things that were not perfect. Complaint Number 1 was that both ice machines in the hotel were not functioning. Complaint Number 2 was that while the AC worked, it spit out cold, moist air and not dry air. Finally, turning...

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Helpful?
Thank jbgusa
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review

Thank you for taking the time to let us know of your experience. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Athens, United States
Reviewed 1 week ago

Nice and convenient to Albany Airport. A bit dated looking but the rooms (except the bathroom) are fairly large. Good Internet, cable didn't work and the toilet clogged in the morning and flooded the bathroom floor. A bit expensive for these types of problems.

Review collected in partnership with Best Western
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Helpful?
Thank brucewU7308UQ
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Reviewed 1 week ago via mobile

For what it's worth, this review is more about the airport shuttle service offered by the Best Western. Check in was professional and as expected and the room was adequate. I have no complaints about that. I was gone before breakfast, but I did notice that there was complimentary coffee available all night long, which was nice. I signed up...

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Helpful?
Thank Billy G
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review

Thank you for taking the time to write a review of our hotel. The situation you describe is very unfortunate and I'm sorry that you came away with a negative experience. It is certainly not the experience that our management team and staff work towards creating for all our guests

Catskill, New York
Reviewed 1 week ago via mobile

This is my second review. I mentioned that this hotel needs an update. That is exactly what they are doing! Pool area looks great...all new floor tile and lounge chairs, very nice. Rooms are being redecorated and are much better. It's not Marriott, but neither is the price! Very happy! Good to see that they're reinvesting in the property. When...

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Helpful?
Thank Carol B
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review

Thank you for your feedback, it is great to hear you enjoyed your stay, and we look forward to seeing you again in the future.

Reviewed 2 weeks ago via mobile

Stayed here for as couple nights for business. Had a good rate and an acceptable rating on TA. Honestly driving up to the place I was a little worried, but the lobby has been redone and my room was clean and comfortable. Good location as well. Ton of good restaurants nearby.

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Helpful?
Thank pmjennissen
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review

Thank you for taking the time to let us know how we are doing, we appreciate all guest reviews and appreciate knowing what we are doing well and where we need to improve. I am pleased to hear that you had an enjoyable stay and look forward to seeing you again.

island park, United States
Reviewed 2 weeks ago

i found this to be the worst hotel and staff especially the Manager. i asked the clerk to have the Manager give me a call and she was too busy. my complaint was completely ignored. even after i left the facility the manager never called me.

Review collected in partnership with Best Western
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1Thank R7690TZbruceb
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review

We are sorry to hear that your recent visit was not as you expected, we strive very hard to make all of guests happy. Your comments have been shared with our management staff, and we hope to see you again.

Rutland, United States
Reviewed 3 weeks ago

This isn't the fanciest hotel, but it is a great value. Each time I stay here, it seems they are working on making improvements. The free breakfast is a bonus. For me, the location is perfect as it is close to many of my destinations.

Review collected in partnership with Best Western
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Helpful?
Thank Susan E
Laura R, General Manager at Best Western Albany Airport Inn, responded to this review

Thank you for your recent stay and review. We are so happy that you enjoyed our accommodations, friendly team members and amenities. We hope to welcome you back soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Best Western Albany Airport Inn offers free WiFi, free parking, free full hot breakfast buffet, indoor heated pool, fitness center, onsite restaurant & lounge and 24-hour business center. Our free airport shuttle service is a nice bonus and will transport guests to and from the Albany International Airport, and any destination on Wolf Road based on availability. In addition, We also offer a park & fly program. Our renovated sleeping rooms & meeting rooms combined with affordable prices make us the best value in the area. One of the best features of our hotel is the location. We are within two miles of the colonie center mall, and 43 restaurants on the always popular Wolf Road. You will have no dificdulty finding something to do when you stay here. ... more   less 

Additional Information about Best Western Albany Airport Inn

Address: 200 Wolf Road, Albany, NY 12205-1116
Region: United States > New York > Albany
Price Range: $119 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Albany Airport Inn 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Best Western Albany Airport Hotel Albany
Albany Best Western
Hotel Style:
#3 Best Value Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Albany Airport Inn staff and other travellers.
3 questions
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Questions? Get answers from Best Western Albany Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the first floor near the pool if you have children-- can walk right out the sliding doors of your room and out to the pool.”
LisaC939, 2 May 2017 | Read review
“2 floors, no elevator”
754briang, 21 Apr 2017 | Read review
“Indoor pool”
Gring0bill, 20 Mar 2017 | Read review
“I liked my king bed room, which also had a nice lounge chair.”
travelmama15, 24 Jan 2017 | Read review
“the shuttle drives got me were ever i needed to go lots of good advice about the bus system”
shoreylrs, 15 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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