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BEST WESTERN Albany Airport Inn

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BEST WESTERN Albany Airport Inn
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709 Reviews from our TripAdvisor Community

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Showing 690: English reviews
Wayland, Massachusetts
Reviewed 23 May 2015

I chose this hotel for my son and me during a basketball tournament due to a 4 rating from Trip Advisor. The exterior is horrible. We could see a few torn curtains as we drove in. The landscaping is non-existing or dead. The lobby was space. The front desk folks were very nice. But the room was tiny and totally...

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Thank Katie W
Milwaukee, United States
Reviewed 11 May 2015

Absolutly fantastic shuttle service. Runs to the airport often and will take you any where you need in the area. Great location right next to the mall. Lots of great near by restaurants. Very friendly in house bar staff.

Review collected in partnership with Best Western
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Thank Tristan W
Canandaigua
Reviewed 4 May 2015

Generally very pleased with staying with this hotel chain. Our Clifton Park location was booked full so we stayed at the Albany airport site. Everything was fine except the bed. I didn't sleep well at all and was disappointed that this hotel didn't have a chiropractor on call 24hr/day if this was their standard for beds. However, I will stay...

Review collected in partnership with Best Western
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Thank Thomas T
Orange, California
Reviewed 30 April 2015

This hotel was clean and suited our needs well. We arrived after midnight after a full day of travel, so a luxurious room was not necessary. The bed was comfortable, there was little to no noise issue in hallways or adjoining rooms. The hotel is older and no-frills, but a recent re-model to parts of the room (decor) makes you...

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1Thank Michelle M
Reviewed 30 April 2015

Ended up here for a night when my flight was cancelled. After phoning around Best Western had the best rate and could send out a shuttle to get us right away. We were warned on the phone that there were renovations going on, but as we just needed a room for the night we didn't care. Staff were friendly and...

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3Thank mcnamn
Somerset
Reviewed 26 April 2015

I was surprised that even though this is so close to the highway, it was quiet at night. There was a larger refrigerator and a microwave in the room for convenience. The bed was very comfortable and everything was clean. The bathroom vanity mirror was low for tall people but other than that, there was everything a person could need...

Review collected in partnership with Best Western
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Thank Melodie S
NY
Reviewed 25 April 2015

This place is a dump! Lobby has been updated, but the rest of the place is old and run down. The room was just okay, the hallways and stairways were scary. The restaurant / bar was under renovation the whole time we were there which was a huge inconvenience. The comp. breakfast was served in the pool area. The buffet...

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1Thank BKFischer
Bradford, United States
Reviewed 24 April 2015

We always stay at this hotel when in the Albany area. Convenient to highway and mall. Close to my favorite store Boscovs. Check-in is easy, staff is extremely friendly and always say hello when you meet in the hallway. The room is clean, quiet and has all the amenities you need. I usually have trouble falling asleep in a hotel...

Review collected in partnership with Best Western
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1Thank John G
Montreal, Canada
Reviewed 23 April 2015

One night at this hotel, rooms a little dated but all right. Covered pool area is unique and breakfast by the pool is a great feature. A pity that the stay was marred by almost non-existent Internet service. I needed to send a large file urgently and was totally unable to do so because the local service seemed to block...

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Thank Robin S
Albany New York, United States
Reviewed 13 April 2015

The mattresses were in bad condition. The bathroom had bugs and reported them and nothing was done. The shower had mildew on the tiles. The curtains we all water stained. and the noise from the Airport went all night along with the traffic.

Review collected in partnership with Best Western
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3Thank Stephen K
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for taking the time to write this review. On behalf of our entire team here at Best Western I'm very sorry you had such a poor experience with us. The moment you contacted our front desk the agent should have immediately offered you an alternative guest room. Our maintenance staff is not allowed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Best Western Albany Airport Inn offers free WiFi, free parking, free full hot breakfast buffet, indoor heated pool, fitness center, onsite restaurant & lounge and 24-hour business center. Our free airport shuttle service is a nice bonus and will transport guests to and from the Albany International Airport, and any destination on Wolf Road based on availability. In addition, We also offer a park & fly program. Our renovated sleeping rooms & meeting rooms combined with affordable prices make us the best value in the area. One of the best features of our hotel is the location. We are within two miles of the colonie center mall, and 43 restaurants on the always popular Wolf Road. You will have no dificdulty finding something to do when you stay here. ... more   less 

Additional Information about BEST WESTERN Albany Airport Inn

Address: 200 Wolf Road, Albany, NY 12206
Region: United States > New York > Albany
Price Range: $116 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Albany Airport Inn 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Best Western Albany Airport Hotel Albany
Albany Best Western
Hotel Style:
#5 Best Value Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Albany Airport Inn staff and other travellers.
2 questions
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Arlington, Vermont
over a year ago
New Paltz, New York
20 days ago

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Questions? Get answers from BEST WESTERN Albany Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the shuttle drives got me were ever i needed to go lots of good advice about the bus system”
 of 5 bubbles shoreylrs, 15 Jan 2017 | Read review
“Choose a room in the back, away from the highway and looking out on the courtyard.”
 of 5 bubbles Rebecca1921, 26 Nov 2016 | Read review
“How about not renovating while guests are there?”
 of 5 bubbles W2976SBkarenk, 10 Nov 2016 | Read review
“quieter rooms in rear of hotel”
 of 5 bubbles soxfanatic, 8 Nov 2016 | Read review
“Stay away from the pool and vending area -”
 of 5 bubbles billmN8139KC, 21 Oct 2016 | Read review
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