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05/11/2017 06/11/2017
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    The Desmond Hotel Albany

    660 Albany Shaker Rd, Albany, NY 12211-1056
    (518) 621-4830
    Hotel website
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    Lowest prices for your stay
    05/11/2017 06/11/2017
    US$179
    US$179
    US$179
    Traveller (164)
    Room & Suite (54)
    Dining (6)
    Overview
    • Excellent48%
    • Very good30%
    • Average14%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “koi pond” (18 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from The Desmond Hotel Albany
    Special Deal: Free Hot Breakfast!
    Deals
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$179
      View Deal
    • Check booking site for details
      US$179
      View Deal
    • Check booking site for details
      US$179
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    View all 39 deals
    Write a Review
    Reviews (1,143)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 1,140 reviews

    Reviewed 2 days ago

    We have stayed here several times when visiting NY and find the staff to always be professional, friendly and knowledgeable. The rooms are clean and comfortable, we love the uniqueness of the indoor courtyards especially at night. Ask for a courtyard facing room so that...More

    Thank 2foodies4life
    Reviewed 3 days ago via mobile

    The man that checked me in on October 13 at 4:00 was rude to the person he was training. He was condescending to her in front of me. She was attentive. He said, "Stop what you're doing and pay attention to what I'm doing, because...More

    Thank Leah D
    Reviewed 4 days ago

    The Desmond needs improvement in customer service, there were several issues we experienced during our four night stay. Also, our bill was incorrect and we were told it would be corrected and a new copy would be emailed but it was not. I had to...More

    Review collected in partnership with this hotel
    Thank bkedwards2013
    Response from GMDesmondAlbany, General Manager at The Desmond Hotel AlbanyResponded 3 days ago

    Dear Guest, We are very sorry to learn of the issues you experienced during your recent stay, and we have shared your comments with the appropriate managers so that they can address the issues you mention. Please know that this is not indicative of the...More

    Reviewed 5 days ago

    Sadly The Desmond is no longer what it used to be years ago. It is very outdated, rooms feel old and dark. The room service is ridiculously overpriced; breakfast choices consist of choice of juice, coffee or tea, and then toast or English muffin for...More

    Review collected in partnership with this hotel
    Thank hollyLLW
    Response from GMDesmondAlbany, General Manager at The Desmond Hotel AlbanyResponded 3 days ago

    Dear Guest, Thank you for taking the time to share your feedback with us. We have two room service menus in each room, the door hanger menu you are referring to and a larger menu that includes more breakfast items and a la carte options;...More

    Reviewed 6 days ago

    the Hotel is very clean, and staff friendly. Food very good. Can sometimes become too crowded in conference areas for meals. Room service good but would like to see more items on the regular menu offered on the room service menu

    Review collected in partnership with this hotel
    Thank lynn s
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Meeting Rooms
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$145 - US$213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Albany
    • #8 Family Hotel in Albany
    • #10 Business Hotel in Albany
    • #10 Romantic Hotel in Albany
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 322
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, Cheap Tickets and getaroom.com so you can book your The Desmond Hotel Albany reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Albany
    • Also Known As
    • The Desmond Albany Hotel Albany ,
    • Desmond Americana ,
    • Desmond Hotel Albany
    Add Photo Photos
    Traveller (164)
    Room & Suite (54)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (108)
    Bathroom (4)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    Homewood Suites by Hilton Albany
    1,331 reviews
    .26 km away
     
    Hilton Garden Inn Albany Medical Center
    729 reviews
    8.65 km away
     
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    402 reviews
    2.02 km away
     
    Hilton Garden Inn Albany / SUNY Area
    683 reviews
    4.65 km away
     
    Nearby Restaurants
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    1.22 km away
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    461 reviews
    .62 km away
    Nearby Attractions
    Colonie Center
    53 reviews
    1.14 km away
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    13 reviews
    2.32 km away
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    3.90 km away
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    2.92 km away
    Ask a question
    Questions & Answers
    3142013
    25 May 2016|
    AnswerShow all 2 answers
    Response from GMDesmondAlbany | Property representative |
    Hello! If you book directly through The Desmond Hotel website or by calling our Reservations department, then a free Rise & Shine breakfast is included Monday - Friday in our Simpson's restaurant.
    0
    Votes
    gtrevett65
    29 March 2016|
    AnswerShow all 14 answers
    Response from Jan M | Reviewed this property |
    Had a wonderful experience in this hotel. Room was clean and beautiful with a great view of the courtyard. Gorgeous bathroom and very spacious. Would go again!
    2
    Votes
    Ed H
    14 February 2015|
    Answer
    Response from Catherine_Barr | Reviewed this property |
    The last time I was at the Desmond I reserved through a hotel reservation website. This was the stated cancellation policy (but it's possible that this applies only to that website?): If canceled or modified up to 1 day... More
    0
    Votes
    Room Tips
    "Rooms off the courtyards are subject to a lot more noise."
    Read review
    "with courtyard noise .. choose top floor. Ask about events and location of them to plan. I prefer interior..."
    Read review
    "Try to get an upgraded room and open the windows"
    Read review
    "Don't go to the restaurant"
    Read review
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