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The Desmond Hotel Albany

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#10 of 50 Hotels in Albany
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727 Reviews from our TripAdvisor Community

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There are newer reviews for The Desmond Hotel Albany
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Showing 725: English reviews
Hackensack, New Jersey
Reviewed 19 May 2015

Having a girls weekend with old friends, we chose Albany and The Desmond because of its location for all of us. It is a very large and nice conference center with many rooms, courtyards, passages etc to wander around in. The room was very large and very comfortable. We were disappointed that it didn't have a refrigerator, and the ice...

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Thank MooseLover08
New York
Reviewed 19 May 2015

Stayed at The Desmond for an Albany Graduation on the recommendation of family who lives there and it was a very pleasant stay. We wanted to stay somewhere where the family could gather to eat and hang out, so this was the right choice over the average normal motels in the area. The have a Tavern which serves meals (we...

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Thank Charles L
Monticello, New York
Reviewed 30 April 2015

Haven't been here in a while, but this hotel is great for the business meetings and conferences I attend. Room was attractive and spacious with a nice bath, conveniently located near all my meetings. Restaurants were nice to have on site so that we didn't have to get into a car and travel. Staff were very helpful at every turn....

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Thank Tourfox24
Oslo, Norway
Reviewed 29 April 2015

The Desmond Hotel is spread over a big area and is located close to the airport in Albany, New York. My room was comfortable, clean and the shower delivered hot water at a regular good pressure. This are basically the things that I as a general rule find to be most important for a hotel. As usual in American hotels,...

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1Thank Kropell
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Dear Guest, Thank you for letting us know about your recent stay. We have many breakfast options available for conference attendees, items are specifically chosen by your conference meeting planners and we will pass your suggestions on regarding breakfast choices. We apologize that the WiFi was not working properly during your visit, our A/V company has since evaluated the system...

Coram, NY
Reviewed 27 April 2015

I am happy to give this hotel a five-star rating. Staff patient and kind, delightful historic decor, great food. I am sorry for those that want a more updated look. There's other lodging near by. Me? I would like to come back even if I don't visit Albany usually. BTW, the guest wifi was awesome!

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1Thank encourager
Albany, New York
Reviewed 26 April 2015 via mobile

Wow! If it were 1994 I would say this was the most modern and hip place to stay. But it's very dated, average and tired. The rooms are decorated from the 1980s and the blankets and pictures on the wall are faded. Our meal was undercooked and the restaurant was empty, waiter did comp the meal which was cool. I...

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1Thank Rachel M
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Dear Guest, We are sorry to hear that you did not find your accommodations to be satisfactory during your recent stay with us. We appreciate feedback from our guests and will take your suggestions into account as we begin planning guestroom renovations for later this year. Thank you again for sharing your experience.

Danbury, Connecticut, United States
Reviewed 16 April 2015

I was at The Desmond overnight for a conference. Checking in was a breeze and the staff were friendly. I liked my room. It was clean and had everything I needed including organic products. It was a bit noisy since I was over the courtyard but things quieted down at night. TV had cable and the room was a good...

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Thank Diane R
Todi, Italy
Reviewed 25 March 2015

Like being in downtown Colonial Williamsburg a la Disney. The interior courtyard offers a charming venue for gathering/events, with conference rooms leading from this space. Being just off the highway it is easy to get to and has fast access to downtown Albany. Albany's many and architecturally-varied buildings are a must-see destination. There are so many things to see and...

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Thank 669Bianca
Yorktown Heights, New York
Reviewed 21 March 2015 via mobile

I stayed here two nights for a business meeting. The rooms are on par with other hotels at the same price...nothing special here. The conference spaces are nice, and the indoor atrium spaces are equally nice. I ate at their restaurant for dinner. The food was great for a hotel, but the wine list was too short, and they were...

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1Thank G L
Boulder, Colorado
Reviewed 16 March 2015

Our hotel experience started with the rudest receptionist I have every encountered. She seemed unable to make even the most basic of eye contact and customer service. The room was noisy, the showers were cold each morning and had so much sediment that my towel was red after drying off. The entire place is tired and is more of a...

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Thank greentraveller2015
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Dear guest, We are very sorry to hear what you experienced during your stay. A recent water main issue was the cause of the colored water and temperature, we apologize for the inconvenience and it is not a regular occurrence. Thank you for letting us know of the service you received at the front desk, this will be addressed immediately...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Tavern at The Desmond
The Tavern at The Desmond
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Desmond Hotel is conveniently located at the entrance of the Albany International Airport (ALB), adjacent to shopping on Wolf Rd and minutes from downtown Albany via I-87 and I-90. As Albany's premier hotel and conference center, The Desmond is an independent, family owned and operated property that is proud to celebrate over 40 years of providing superb accommodations, outstanding service and a one-of-a-kind experience. Deluxe accommodations await with 322 guest rooms and suite options including king size four-poster beds, double queen beds, executive suites, junior suites and spiral staircase duplexes. The hotel offers exceptional dining choices in our casual, sophisticated Simpson's and The Tavern, an English pub. Modeled after a colonial village square, our two indoor courtyards feature mock storefronts, brick pathways, a koi pond, beautiful fountains, and balconies that overlook our year-round landscaping. Together with our elegant ballrooms, these indoor courtyards provide a gorgeous and unique backdrop for weddings and galas. Versatile facilities, award-winning food, and personal service make the hotel an exceptional venue for meetings and conferences. We invite you to experience The Desmond. ... more   less 

Additional Information about The Desmond Hotel Albany

Address: 660 Albany Shaker Rd, Albany, NY 12211-1056
Region: United States > New York > Albany
Price Range: $237 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Desmond Hotel Albany 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
Desmond Hotel Albany
Hotel Style:
#1 Green Hotel in Albany
#8 Family Hotel in Albany
#10 Romantic Hotel in Albany
#10 Business Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from The Desmond Hotel Albany staff and other travellers.
5 questions
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Warwick
6 months ago
over a year ago
Hyde Park, New York
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Hyde Park, New York
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Questions? Get answers from The Desmond Hotel Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms that are sold as having a 'courtyard' view. It can be very noisy.”
  • 4th floor room, back of hotel.
 of 5 bubbles BLDTraveler, 22 Nov 2016 | Read review
“Overlooking the courtyard is nice. Otherwise not any great views.”
 of 5 bubbles LindaS770, 7 Nov 2016 | Read review
“Take an inside room with a view of the atrium.”
 of 5 bubbles 834larryd, 1 Nov 2016 | Read review
“A room in the back of hotel lets you see your car in the lot.”
 of 5 bubbles Jacques1313, 20 Oct 2016 | Read review
“Outward facing rooms are quieter than the courtyard.”
 of 5 bubbles MikeN660, 12 Oct 2016 | Read review
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