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Radisson Hotel Albany

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Radisson Hotel Albany
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309 Reviews from our TripAdvisor Community

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Showing 304: English reviews
York Beach, Maine
Reviewed 5 August 2016

Clean rooms, excellent customers service. Breakfast was served with a smile! Ate at The Grille. Marie made us fresh excellent omelets and waffles. Rosella and Steve made sure we had everything we wanted. They made our stay a memoriable one! Won't hesitate to return👍🏻😉

Review collected in partnership with Radisson Hotels
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Helpful?
Thank 118gregandliz
Syracuse, United States
Reviewed 5 August 2016

Review collected in partnership with Radisson Hotels
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Thank Terry M
Reviewed 2 August 2016 via mobile

Staff: Staff very friendly Rooms: Rooms clean but not updated in a long time Bathrooms disappointing; toilet seat extremely loose., toilet itself would rock approximately 1 inch side to side (nut missing to toilet flange) Multiple lights out in room Pool: Nice pool with available life jackets for young children Sauna is used as a storage room! Security: Some concern;...

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Thank Wayne K
Corin R, Manager at Radisson Hotel Albany, responded to this review

Hello Wayne - Thank you for taking the time to share your comments about your recent experience at our hotel. I am happy to see that our staff was friendly and make you feel welcome while you were our guest. I do apologize however that the condition of the hotel did not meet your expectations. I have shared your comments...

Albany, New York
Reviewed 1 August 2016

This is a recycled Holiday Inn that failed, and not surprising. Radisson hasn't upgraded at all. The carpet was disgusting and dangerous in hallways where it was all buckled and in bedrooms, was worse. Wallpaper was coming off the walls. Not only was there no free breakfast as most hotels on Wolf Rd have, they took their coffee out of...

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Thank jackieberlant
Corin R, Manager at Radisson Hotel Albany, responded to this review

Hello Jackie - We appreciate you taking the time to share your comments related to your recent stay at our hotel. I apologize that your experience did not meet your expectations. We are hopefully looking forward to our renovation project to begin at the end of this year. In the mean time I have shared your comments with our management...

Reviewed 31 July 2016 via mobile

I had to call twice about transportation from the airport to the hotel. I had trouble finding my room, and the hotel clerk only helped me after I asked, and I was clearly lost. They are usually pretty helpful, but I just felt like I was a nuissance to her. Then my hotel room key didn't work, and she told...

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1Thank Elizabeth V
Corin R, Manager at Radisson Hotel Albany, responded to this review

Hello Elizabeth - Thank you for taking the time to share your recent experience at our hotel. I apologize that your stay did not meet your expectations and that our staff did not have the "Yes I Can" attitude we like to empower them with to make guests feel welcome in our hotel. I will share your comments with our...

Westchester County
Reviewed 30 July 2016

Typical chain hotel, clean enough, wifi, spacious room. BUT... horrible bathrooms. Old and dated. Mildew/mold in tub area, corroded drains. No A/C in the elevator or hallways, makes moving in/out a real drag. Too many newer options in the area to EVER come back

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Thank codeczar
Westchester County, United States
Reviewed 28 July 2016

Typical chain hotel, clean enough, wifi, spacious room. BUT... horrible bathrooms. Old and dated. Mildew/mold in tub area, corroded drains. And no A/C in the elevator or hallways, makes moving in/out a real drag. Too many newer options in the area to EVER come back.

Review collected in partnership with Radisson Hotels
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Thank Erika K
Seattle, Washington
Reviewed 27 July 2016

Called for shuttle from airport and was plesently greeted on phone and shuttle driver was prompt and friendly.We arrived around 11am from a flight from Seattle,at the front desk the ''computers went down'' so we sat in lobby for about 15 mins.Got to our room in the ''updated tower''.The room was clean and cool.The hot water was quick and plentyful....

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Thank Rico944
State College, Pennsylvania
Reviewed 27 July 2016

Had no regular coffee packs in room to make for a.m. Only one paper coffee cup to make decaf coffee. Used a water glass to make the second cup! Carpet was not swept and had an old time look. The continental breakfast was very good and easonable price.

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Thank connie1155
Rochester, New York
Reviewed 27 July 2016

Front desk people when we arrived were clueless....gave us wrong information. Breakfast hours were wrong, the nature of our room and what was in it were not known etc. Hotel is lovely and there is a lovely pool. Internet was fine.

Review collected in partnership with Radisson Hotels
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Thank Gayle S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located off I-87 at Exit 4 on Wolf Road in Albany, this hotel is just one mile from Albany International Airport (ALB) and six miles from downtown, home to excellent shopping, dining and entertainment venues. Browse Colonie Center Mall or see a show at Times Union Center, the Palace Theater or Saratoga Performing Arts Center. ... more   less 

Additional Information about Radisson Hotel Albany

Address: 205 Wolf Road, Albany, NY 12205-1124 (Formerly Holiday Inn)
Region: United States > New York > Albany
Price Range: $131 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Albany 3*
Number of rooms: 312
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Also Known As:
Holiday Hotel Albany
Holiday Inn Albany
Albany Holiday Inn
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Questions & Answers

Questions? Get answers from Radisson Hotel Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles PAWildheart, 21 Mar 2017 | Read review
“Find some where else to eat vs the in house restaurant”
 of 5 bubbles jwhunts, 1 Mar 2017 | Read review
“We love poolside.”
 of 5 bubbles cmarsche, 24 Feb 2017 | Read review
“we always stay by the pool area only because that's where we all get together.”
 of 5 bubbles blondjayne, 21 Jan 2017 | Read review
“ask for higher floor tower room - be prepared to walk a ways 2 room but worth it to be away from the pool”
 of 5 bubbles HAYNES5, 14 Jan 2017 | Read review
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