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Albany Marriott

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Albany Marriott
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482 Reviews from our TripAdvisor Community

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There are newer reviews for Albany Marriott
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Showing 479: English reviews
Reviewed 24 October 2016

I would have to say this review is long overdue; this Marriott is one of my favorite hotels to stay. This hotel provides a level of guest service that is outstanding and consistent with every employee I encounter. The Restaurant staff always makes me feel important and my Michelle always remembers my drink and tells me a new funny joke....

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Helpful?
1Thank Jim B
Todd R, Manager at Albany Marriott, responded to this review

Dear Jim B, Thank you for taking the time to comment on our marvelous service. We glad to have you as our Guest.

Savannah, Georgia
Reviewed 23 October 2016 via mobile

This is a good hotel. The staff was friendly and the lobby attractive. Parking was good as was the location. Breakfast was great and checking/out a breeze. It's undergoing renovations, so it might be 5 stars after.

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Thank Delegal
Todd R, Manager at Albany Marriott, responded to this review

Thank you for sharing your feedback in regards to your recent stay with us. We are looking forward to welcome you back.

Roswell, Georgia
Reviewed 21 October 2016

Went for a class reunion. Hotel was great. Ate a few meals there which were good. Internet was free and good quality. No charge for parking. My bed was comfortable but for some reason I woke up every morning at 4 am. Don't know why and not common for me.

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Thank pisig2016
Todd R, Manager at Albany Marriott, responded to this review

Thank you for sharing your experience at the Albany Marriott. We glad that your stay was pleasant.

West Boylston, Massachusetts
Reviewed 19 October 2016

For a second, consecutive stay, this hotel was a "little off". At check-in, front desk staff forgot to go through the details of the concierge lounge, hours of operation, provisions for weekend breakfast (if any). Same problem as last visit. I also experienced an obvious bathroom plumbing problem (leaky shower) that should have been identified and corrected by hotel maintenance...

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Helpful?
Thank Dave E
Todd R, Manager at Albany Marriott, responded to this review

Thank you for your review, we apologize that you were not pleased with the service and your stay. We will share your feedback with the team to ensure that we address the issues that you pointed out.

London, Canada
Reviewed 17 October 2016

We had a king suite with plenty of room. Having a sofa and chair and still not being crowded was nice. Room was clean and in good repair. Staff were professional. Housekeeping staff we met were very friendly and offered help every time we saw them. Seemed very willing to make our stay pleasant. Great to see they have an...

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Helpful?
Thank Rallybob
Todd R, Manager at Albany Marriott, responded to this review

Thank you for sharing your experience during your recent stay with us.

Sissach, Switzerland
Reviewed 12 October 2016 via mobile

Hotel is at a great location, with friendly service. However, it feels like turining back in 15 years, hotel and rooms are old fashioned, used and needs upgrade. WLAN costs 13 USD, what is also not up to date anymore. Wanted to get a drink in the bar, but it has been so full and busy that after some time...

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Helpful?
Thank Thomas M
Todd R, Manager at Albany Marriott, responded to this review

Thank you for your review, we are sorry to hear that your stay was not enjoyable. Out hotel is undergoing renovations, we are looking forward to welcome you in our upgraded rooms soon.

East Northport, NY
Reviewed 10 October 2016

There was an incident with the Front Desk Clerk who told my son to return in the morning for some water! He then left his position from behind the desk and approached him in a threatening manner after he heard him mumbling to himself!

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Thank FencingMom
United States
Reviewed 10 October 2016

My family and I stayed at the Albany Marriott to visit my sister in college. It was a very nice hotel. My room was right next to the elevator but we didn't hear a thing. It was very quiet and a nice place to stay for a family visit.

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Thank Rachel K
Todd R, Manager at Albany Marriott, responded to this review

Thank your review, we are delighted that you had a great stay!

New York City, New York
Reviewed 9 October 2016 via mobile

This is our 4th time staying at this Marriott. People at the front desk are always very accommodating. We have had pleasant stays here. Unfortunately, this visit we had a bathroom that wasn't cleaned when we checked in. We got in too late to worry about it after a long day of family activities. Would use this hotel again when...

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Thank Scott O
Todd R, Manager at Albany Marriott, responded to this review

Dear Scott, We apologize that your stay was not enjoyable, we hope to regain your trust when travels bring you back to Albany area.

Chatham, New York, United States
Reviewed 6 October 2016 via mobile

We arrived and the staff was very friendly, greeted with a smile and the usual Marriott professionalism. The fitness area and pool look nice and modern, then we went up the elevator to the 2nd floor, ugh, 1987 decor and aroma. And the room continued with the dated decor. The furniture, chair and carpet would have been Gerald Ford style,...

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Helpful?
Thank Dave12345_12
Todd R, General Manager at Albany Marriott, responded to this review

Dear Dave12345_12 Thank you for sharing your feedback in regards to your recent stay. We are sorry to hear that you did not enjoy your stay. Beginning next week we begin our full guest room renovations. We hope to see you back once they are complete.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Revel in rare blends of style and structure at the Albany Marriott. Our conveniently positioned Wolf Road hotel is just a short trip from Albany International Airport showcasing convenience for all travelers. Our spacious, thoughtfully crafted hotel rooms feature top-tiered amenities built for relaxation and a ergonomic work area. ... more   less 

Additional Information about Albany Marriott

Address: 189 Wolf Road, Albany, NY 12205
Region: United States > New York > Albany
Price Range: $187 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Albany Marriott 3.5*
Number of rooms: 359
Reservation Options:
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Also Known As:
Albany Marriott Hotel Albany
Marriott Albany
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Questions & Answers

Here's what travellers have asked, with answers from Albany Marriott staff and other travellers.
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Questions? Get answers from Albany Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms face the front of the hotel”
 of 5 bubbles OCTravelGuy, 17 Feb 2017 | Read review
“For the rate of $189 on a Sunday night I would try a different hotel”
 of 5 bubbles thughes0104, 13 Dec 2016 | Read review
“Do not get an adjoining room unless you have kids!”
 of 5 bubbles randyjayw, 15 Nov 2016 | Read review
“Ask for a room away from mechanical equipment. Room was quiet.”
 of 5 bubbles 9davee, 19 Oct 2016 | Read review
“King suites are great.”
 of 5 bubbles Rallybob, 17 Oct 2016 | Read review
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