Red Roof Inn Albany Airport
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Avg. S$76 /night, 3/20 - 3/21
S$93
per night
S$85
per night
S$76
per night
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About
#35 of 37 hotels in Albany
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Albany is the capital city of New York State, located at the southern gateway to the magnificent Adirondacks and the northern edge of the scenic Hudson River Valley. Vermont and Western Massachusetts are less than an hour's drive away, we're midway between Syracuse and New York City along the New York State Thruway. At Red Roof Inn Albany Airport, we're proud of our city and its heritage, and want to make your stay here as comfortable as possible. We offer Wi-Fi Internet connectivity in all guest rooms, voice mail in all guest rooms, elevator service, and the convenience of exterior corridors. Take advantage of our proximity to nearby restaurants and our pet-friendly hospitality! When coming to New York's capital district, enjoy our convenient, remodeled Red Roof Inn Albany Airport, your best economy lodging choice in New York's capital district!
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Property amenities
Free parking
Free internet
Complimentary Instant Coffee
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
ATM on site
24-hour check-in
Parking
Wifi
Vending machine
24-hour front desk
Express check-in / check-out
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Clothes rack
Laptop safe
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Value
Budget
Languages Spoken
English, Spanish
Location
188 Wolf Rd, Albany, NY 12205-1116
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Albany Intl Airport
2.7 km•
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31 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
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Detailed Reviews
Room was OK, just OK, but it ends there. As we entered there was a drugged out couple fighting outside their room. Many other questionable looking individuals standing outside their rooms smoking. We made our way past them and then passed many rooms along the route to ours which reaped of cigarette smoke. This was supposed to be a smoke free hotel. Looked to be many locals living there as there were signs of people living there full time everywhere (trash and personal items scattered about the walkways). Made it to our room on the 3rd floor, had to climb 2 flights of stairs. As I said the room was ok. Mostly clean except for a very dirty floor. Room had some updates but…. Layed down to watch a little TV before bed only to find there were only 5 channels to choose from. 3 were in a foreign language! We didn’t leave our room after we got there. Wasn’t sure it was safe to. Pay a little more and go somewhere else you’ll be glad you did.
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:Â Stay somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madison Velian, Marketing at Red Roof Inn Albany Airport
Responded 13 Jul 2024
Dear Valued Guest, We are sorry to hear your recent experience at the Red Roof Inn Albany Airport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely, Toujana Red Roof Management RediResponse Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't know any circumstances where a decent person would stay at this hotel. I managed my RCI points and selected Red Roof Inn, Albany for my family to stay while they attended my cousin's university graduation. I thought I was being helpful until they called to tell me how filthy the rooms were. It was so bad that my aunt literally pointed out the filth to the hotel staff on-duty...and they agreed and verified the rooms indeed were dirty. There were also problems with people hanging out in the hotel, some appeared to use drugs in public spaces. Everyone in my family was mortified and angry about the whole experience there. Of course I felt like crap for suggesting it in the first place. This place should be shut down!!
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Red Roof Inn Albany Airport
Responded 25 May 2023
Hi RobinRover, Thank you for taking the time to share your experience. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. This is certainly not the kind of experience we would like for our valued guests to have. We appreciate that you've informed us of a need to address housekeeping policies and procedures. Lastly, we assure you to forward this concern to the management for their attention and action. Please give us another chance to serve you better as we promise a more pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unacceptable, dirty, people loitering in hallways, drug smell...this is not a place that I would recommend for anyone. They should close. I'm so embarrased that I offered to let my family use my points for accommodations in this place. They had young children and an elderly person with their party. It was a disaster that I have to live with. My advice...avoid this place!
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RediResponse Specialist, Marketing at Red Roof Inn Albany Airport
Responded 6 Jul 2023
Dear Robin, We are sorry to hear your recent experience at the RED ROOF INN ALBANY AIRPORT did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wanted to say zero. Scammed people during eclipse. Overbooked room we confirmed and paid for! Turned us away and had the audacity to still bill us. We will be challenging this bill! Rude staff who blamed anyone but themselves. I see why the rating is so low! Stay away! Had to find another hotel at midnight.
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Date of stay: April 2024Trip type: Travelled with family
Value
Location
Cleanliness
Service
Room Tip: Don’t assume just because you got a confirmation and paid you will be staying there!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Red Roof Inn Albany Airport
Responded 9 Apr 2024
Dear U9310HIchristinea, Thank you for your comments regarding your stay in our hotel. We apologize for any rudeness that you encountered during your stay with us. We do not tolerate this kind of behavior to or from any of our staff and management and strive to provide efficient, friendly and helpful service to all of our customers. I will forward your concerns to our management team so they can discuss this with the team. It is always our goal to give you a 5-star experience, and I apologize for failing to do so. I do hope you'll return and let us show you a far better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed here many times over the years. The rooms are clean and comfortable. The staff is very nice. The location is convenient. Wolf Road. where it is located is a very commercial street with many eateries and other businesses which may prove to be useful.
Nothing fancy, but more than adequate. I recommend.
Nothing fancy, but more than adequate. I recommend.
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Date of stay: August 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madison Velian, Marketing at Red Roof Inn Albany Airport
Responded 7 Sept 2024
Dear Valued Guest, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Albany Airport. I'm thrilled that the comfortable rooms, the convenient location and other positive highlights mentioned, resulting in a 4/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. Sincerely, Toujana Red Roof Management RediResponse Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the most horrible hotel I've ever been to. I was given room 317. Sticker on the door said it was a 100% smoke free room. Horrible smell of smoke. Tried to use the room phone to call the front desk. There was no cord from the receiver to the phone. Went to the front desk. Asked for a different room. Was given room 320. Smelled much better. Checked the room, phone and hair dryer. The switches on the hair dryer were broken off. Went back to the front desk. They replaced the hair dryer. Did I mention that a water pipe had broken so the water was going to be shut off. No water in the room at 3 pm. So, I went out to dinner and struck up a conversation with another diner. They had stayed at Red Roof previously. Said they saw prostitutes and a pimp in the parking lot at night.!
I decided to switch hotels and booked a Holiday Inn Express. Went back to Red Roof at 6 pm to retrieve my luggage and the water still wasn't working. Beware of this hotel. It's disgusting!
I decided to switch hotels and booked a Holiday Inn Express. Went back to Red Roof at 6 pm to retrieve my luggage and the water still wasn't working. Beware of this hotel. It's disgusting!
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madison RediResponse Speciliast, Marketing at Red Roof Inn Albany Airport
Responded 16 Mar 2023
Hello Cathy, We are sorry to hear your recent experience at the Red Roof Inn Albany Airport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely, Devorine RediResponse Specialist.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horrible stay. Unsafe...An out of control, all night party, starting at 1.1.00 PM, in the neighboring room spilled out into the open air walkway, culminating in the police being called twice and a party-goer collapsing and slumping against our door at 4.10 AM making it impossible to leave. Hallways, stairwells, and room unclean - worn, dated, and littered wtih trash. To their credit, the front desk tried to intervene and worked to refund our money for the second night.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RediResponse Specialist, Marketing at Red Roof Inn Albany Airport
Responded 11 Aug 2023
Hello Leep, We are sorry to hear your recent experience at the RED ROOF INN ALBANY AIRPORT did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely, Tianna Red Roof Management RediResponse Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No distinction between the number for Red Roof and the 3rd party Sales on the website. Room booked for quad had one king bed. No refund due to deception of 3rd party agent on red roof website. I ended up sleeping on 2 chairs that night until i was able to get into a room at the Marriott Hotel. NEVER AGAIN RED ROOF!!!
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Red Roof Inn Albany Airport
Responded 21 Jul 2023
Hi actsb2023, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. Please consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Filthy and dated. My socks stuck to the floor. Broken furniture, toilet seat
and ice machine. The chemical smell in the room infiltrated everything
I brought in, so had to even wash my pillow when came home. The check in process was disorganized and there is an additional fee for the coffee in the room.
Sad.
and ice machine. The chemical smell in the room infiltrated everything
I brought in, so had to even wash my pillow when came home. The check in process was disorganized and there is an additional fee for the coffee in the room.
Sad.
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RediResponse Specialist, Marketing at Red Roof Inn Albany Airport
Responded 15 Jun 2023
Hello Jane K, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ALBANY AIRPORT. It's truly disheartening to hear that your experience didn't meet your expectations due to unclean conditions, broken amenities and the additional charge you indicated you paid for coffee. In regards coffee pot, they came with our superior and deluxe rooms at no extra cost. If it is you are making reference to a 100 charge, that would have been for incidentals. Please accept our sincerest apologies. Please know that we value your business and will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Sincerely, Recordo Rediresponse Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the front desk women with braided hair extensions and accent was crazy.
she complained about not being a tipped position like the housekeepers , so i felt guilty and tipped her, even though she isn't cleaning up after me, or providing any physical service for me.
she said she needed $100 cash deposit for the room and they will check it and give the money back when we left. okay no big deal.
comes to check out, the lock on the door wouldn't open for her the check the room (we think she wanted to pocket some of the housekeepers tips) we didn't mess the room up and we tipped housekeeping.
she refused to give us our $100 deposit back on the room unless we gave her our expensive bottle of tequila.
we gave it to her. felt scammed.
we will never return and we tell everyone about this "hoodrat" behavior to keep others away as well,
she complained about not being a tipped position like the housekeepers , so i felt guilty and tipped her, even though she isn't cleaning up after me, or providing any physical service for me.
she said she needed $100 cash deposit for the room and they will check it and give the money back when we left. okay no big deal.
comes to check out, the lock on the door wouldn't open for her the check the room (we think she wanted to pocket some of the housekeepers tips) we didn't mess the room up and we tipped housekeeping.
she refused to give us our $100 deposit back on the room unless we gave her our expensive bottle of tequila.
we gave it to her. felt scammed.
we will never return and we tell everyone about this "hoodrat" behavior to keep others away as well,
Read more
Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Red Roof Inn Albany Airport
Responded 8 Jun 2023
Hi chelo2023, Thank you for raising your concerns with us. We are very sorry to hear about the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. I am so sorry to learn that there was any kind of billing issue. If this situation does not resolve correctly, I encourage you to call the hotel to continue this conversation. We can't wait to show you how we continue to improve based on feedback like yours.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"Don’t assume just because you got a confirmation and paid you will be staying there!"Read full review
PRICE RANGE
S$87 - S$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn albany airport hotel albany, albany red roof inn
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingRED ROOF INN ALBANY AIRPORT | UPDATED 2024 Hotel Reviews, Price Comparison and 23 Photos (NY) - Tripadvisor
Frequently Asked Questions about Red Roof Inn Albany Airport
Which popular attractions are close to Red Roof Inn Albany Airport?
Nearby attractions include The Crossings of Colonie (1.1 km), Colonie Center (0.5 km), and Wolf Road Shoppers Park (0.7 km).
What are some of the property amenities at Red Roof Inn Albany Airport?
Some of the more popular amenities offered include free parking, free internet access, and facilities for disabled guests.
Which room amenities are available at Red Roof Inn Albany Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Red Roof Inn Albany Airport?
Guests can enjoy free instant coffee during their stay.
Is parking available at Red Roof Inn Albany Airport?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof Inn Albany Airport?
Conveniently located restaurants include Mr. D's Restaurant & Lounge, Texas Roadhouse, and Professor Java's Coffee Sanctuary.
Are pets allowed at Red Roof Inn Albany Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Red Roof Inn Albany Airport?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Red Roof Inn Albany Airport?
Many travellers enjoy visiting Shaker Heritage Society (2.1 km).
Is Red Roof Inn Albany Airport accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.