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    TownePlace Suites Albany University Area

    1379 Washington Ave, Albany, NY 12206-1009
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    25/12/2017 26/12/2017
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    Traveller (22)
    Room & Suite (17)
    Dining (1)
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    Overview
    • Excellent40%
    • Very good31%
    • Average14%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Hilton Garden Inn Albany / SUNY Area
    705 reviews
    #10 of 50 hotels in Albany
     
    Holiday Inn Express Albany - Downtown
    493 reviews
    #15 of 50 hotels in Albany
     
    Hyatt Place Saratoga / Malta
    657 reviews
    #2 of 4 hotels in Malta
     
    Home2 Suites by Hilton Albany Airport / Wolf Rd
    313 reviews
    #5 of 50 hotels in Albany
     
    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (175)
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    1 - 5 of 172 reviews

    Reviewed 19 October 2017

    Rooms are very small for an extend-a-stay and over priced. i would compare this to a motel6. Upon arrival there was trash on floor in room beside the bed a used straw, beer bottle cap, 2 smok vap canisters on bedside, trash still in bathroom...More

    Thank Triage109
    Response from Jeremy W, General Manager at TownePlace Suites Albany University AreaResponded 19 October 2017

    Triage109 Thank you for your review. I do sincerely apologize that you were checked into a dirty room at your arrival. That should never happen especially at a Marriott property. I will talk to the Housekeeping Supervisor and discuss what happened. Thank you for staying...More

    Reviewed 12 October 2017

    very nice location, but housekeeping is not acceptable. the front desk people were very nice, but the internet was not available in the rooms, the housekeeping is spotty and seems to be lazy. I didn't have room cleaning for 2 days, and their excuse was...More

    Thank Betty O
    Response from Kim C, Manager at TownePlace Suites Albany University AreaResponded 12 October 2017

    Thank you for taking the time to review our hotel. I'm so sorry for the housekeeping issues. I shared your review with the housekeeping team during our morning meeting and they too send their apologies with a promise to better focus on the details. Also,...More

    Reviewed 8 October 2017 via mobile

    We arrived late and had a nice comfortable stay at this hotel. Easy to get to. The room was clean. The area felt safe. My family and I had plenty of space with our 2 bedroom suite. Would stay here again for certain.

    Thank Lonnie S
    Response from Kim C, Manager at TownePlace Suites Albany University AreaResponded 12 October 2017

    Thank you so much for your kind review! We hope to see you again on your next visit to Albany! Sincerely, Kim

    Reviewed 28 August 2017

    Room was dirty (bathroom had hair, carpet was disgusting) Very little toilet paper on roll without extra and only 1 hand towel and two bath towels for a two room suite? Called down and asked for more towels. They asked if I could come get...More

    Thank cageller
    Response from Kim C, General Manager at TownePlace Suites Albany University AreaResponded 29 August 2017

    Thank you for taking the time to review our hotel. We sincerely apologize for the room condition and staff service you received. The issues have been corrected and addressed so moving forward we can stop this from occurring. We greatly appreciate all feedback from our...More

    Reviewed 28 August 2017 via mobile

    During the check in. The front desk young lady was probably not in the mood doing this because she was chatting with another lady inside their office. She only told me that my room was in the other building. After the check in, she went...More

    Review collected in partnership with ASUS 6 Stub App Smartphone
    Thank Chen V
    Response from Kim C, General Manager at TownePlace Suites Albany University AreaResponded 31 August 2017

    Dear Chen V, I am so very sorry for your unacceptable check in experience. I have addressed this with the entire front desk team to ensure this never happens again. Again, my very sincere apologies!

    Hilton Garden Inn Albany / SUNY Area
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    Home2 Suites by Hilton Albany Airport / Wolf Rd
    313 reviews
    #5 of 50 hotels in Albany
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$94 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Marriott, Priceline, Hotels.com, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your TownePlace Suites Albany University Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Albany
    • Also Known As
    • Towneplace Suites By Marriott Albany: Suny Hotel Albany ,
    • Albany Towneplace Suites
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    Traveller (22)
    Room & Suite (17)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (21)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
    Home2 Suites by Hilton Albany Airport / Wolf Rd
    313 reviews
    3.74 km away
     
    Hilton Garden Inn Albany / SUNY Area
    705 reviews
    .22 km away
     
    Nearby Restaurants
    Barcelona Restaurant
    181 reviews
    1.43 km away
    Grandma's Pies & Restaurant
    212 reviews
    1.37 km away
    Uncommon Grounds Coffee
    60 reviews
    1.29 km away
    T J's Cafe
    35 reviews
    1.11 km away
    Nearby Attractions
    Colonie Center
    54 reviews
    3.69 km away
    The Egg
    197 reviews
    .49 km away
    Crossgates Mall
    117 reviews
    2.88 km away
    American Italian Heritage Museum
    9 reviews
    1.19 km away
    Ask a question
    Questions & Answers
    Deric V
    15 October 2016|
    AnswerShow all 2 answers
    Response from Momsafreak | Reviewed this property |
    King beds. No jacuzzi tub
    0
    Votes
    Jalene C
    9 February 2016|
    Answer
    Response from E G | Reviewed this property |
    You need a hotel closer to the airport. This location is wrong for you. The airport you mentioned (JFK) is @ four hours away from Albany. If you need to save money and can't stay in Manhattan, consider a hotel in Queens... More
    0
    Votes
    travelerlpl
    29 July 2015|
    Answer
    Response from Kevin T | Property representative |
    Unfortunately, the hotel does not provide transportation to and from the airport. There is a cab stand at the airport and we would be happy to arrange a taxi for you upon your departure back to the airport. Thank you for... More
    1
    Vote
    Room Tips
    "Best tip- find another hotel or use airbnb"
    Read review
    "Have single rooms, 1 bedroom rooms and 2 bedroom rooms are great rates. AAA rates."
    Read review
    "Room 312 was where I stayed. It was quiet and close to most amenities."
    Read review
    "Bathroom is bigger in a king room than those with two queen beds."
    Read review
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