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Holiday Inn Express Albany - Downtown

501 reviews
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Traveller (58)
Room & Suite (61)
Dining (14)
Overview
  • Excellent31%
  • Very good40%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
“free shuttle”(26 reviews)
“train station”(22 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Albany - Downtown
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Reviews (501)Write a Review
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All reviewsfree shuttletimes union centertrain stationroom was cleancinnamon rollsshuttle servicehudson riverthe hotel offershi expressfree breakfastwalking distancealbany downtownhotel shuttlelight sleeperpool and hot tubyogurtflat screen
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1 - 5 of 480 reviews
Reviewed 3 days ago via mobile

The people at the front desk were real nice. The rooms are modern clean and nice. Don't let the front entrance turn you off it is real nice inside. There is a fridge and microwave. Enjoyed the stay. Will stay again.

Thank Daniel S
Hotel's Favourite
Reviewed 21 December 2017

I had the misfortune of having my travel plans changed due to taxi driver taking me to wrong destination and most likely left my cell phone in taxi cab but had no receipt so I booked some accomodation at this place as it was in...More

Thank Fiona B
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 21 December 2017

Fiona B We are so very sorry for your initial experience and for the issue with your reservation booking but happy we were able to help assist you allowing the enjoyment of our facility. Happy Holidays Tom Rivera General Manager gmalbany@dchotelsinc.com

Reviewed 1 week ago

Trying to cope with health issues and still be comfortable,this place did make things a lot more bearable.The room heater worked quite well with very little noise.The bed is quite high off the floor so for some people this could pose problems,but it was comfy...More

Thank kingmrf
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 5 days ago

kingmrf Thank you so much for your review and our apologies on the guest room door issue! Tom Rivera General Manager gmalbany@dchotelsinc.com

Reviewed 2 weeks ago via mobile

Very surprised at this new holiday inn that everything was just great. Value priced rooms clean friendly staff ! Didn’t feel like a “budget” hotel. Rooms standard size with sink outside bathroom next to coffee refridge station that was nice. “Bathroom” very small with shower...More

Thank CantWait2GoAway007
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 1 week ago

CantWait2GoAway007 Thank you for sharing. We are far from a budget hotel, and just finished a 3.5 million dollar renovation! Perfect timing to stay with us. Happy you enjoyed it for the most part. Tom Rivera General Manager gmalbany@dchotelsinc.com

Reviewed 2 weeks ago

for the state capital area,this particular holiday inn is bad news!Very dirty nasty staff,and no I'm not being too picky.I was actually told that by an employee of the hotel!I would not let my cat stay there again!

Thank Robert J
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 2 weeks ago

Eloquently put Mr. Johnson. I feel terrible for you and for the employee subjected to the 'dirty nasty staff' Warm Regards

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$111 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (61)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Aleisha L
12 November 2017|
AnswerShow all 2 answers
Response from Mark S | Reviewed this property |
Depends if you want to drive or walk, I would recommend driving as this area doesn’t seem to be the greatest after dark We ate a late lunch which was within walking distance from the hotel. I believe it was a Johnny rockets... More
1
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Aleisha L
12 November 2017|
AnswerShow all 2 answers
Response from J R M | Reviewed this property |
Large breakfast area and generous spread. There is no restaurant or lounge, just snack machines in the front hall.
1
Vote
hotelbug68
15 April 2017|
AnswerShow all 5 answers
Response from Hotel_Manager_Albany | Property representative |
Hello, thank you for your inquiry. At this time we only allow service animals, though this way change in the future. I personally have 3 dogs and run into issues while travelling. My apologies for any inconvenience this... More
0
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Room Tips
"Less noise in rooms back from highway"
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"Ask for a room that is as far away from the elevated highway as possible."
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"For a quieter room, request one away from the interstate."
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"Rooms facing the highway have some road disturbance"
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