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Holiday Inn Express Albany - Downtown

495 reviews
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Traveller (58)
Room & Suite (51)
Dining (12)
Overview
  • Excellent32%
  • Very good39%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
“free shuttle”(26 reviews)
“train station”(22 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Albany - Downtown
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (495)Write a Review
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11 - 15 of 474 reviews
Reviewed 29 September 2017 via mobile

Arriving at this hotel after 14 hours of travel we were warmly welcomed and found our room to to be comfortable, stylish and very clean, having been recently refurbished. Easy to find, straight off the freeway which gave no concern at all regarding traffic noise....More

Thank Belle321
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 30 September 2017

Belle321 Thank you so much for sharing this wonderful experience. We are so happy you enjoyed your stay! Tom Rivera General Manager gmalbany@dchotelsinc.com

Reviewed 25 September 2017 via mobile

Just want to mention a staff member here in the hotel, her name is Lola she is the lady tht gets the breakfast ready in morning, she very friendly and helpful. Being away from home it’s nice to see a friendly smile and someone thts...More

1  Thank Noel D
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 27 September 2017

Noel Thank you so much for recognizing our superstar in Lola! and thank you for staying with us, it has been a pleasure. Tom Rivera General Manager gmalbany@dchotelsinc.com

Reviewed 21 September 2017 via mobile

Since being renovated this is a top class and very cosy hotel. Stay here every time I'm in Albany. Great staff. Clean decor. Friendly atmosphere and lots of vending machines. Small but efficient fitness room.

Thank Darren H
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 22 September 2017

Darren H, Thank you so much for sharing. We truly appreciate your feedback and your business! Tom Rivera General Manager gmalbany@dchotelsinc.com

Reviewed 30 August 2017

My stay here was not a pleasant one. I traveled for business with three other co-workers. It took over half an hour to check in because of a problem with locating our reservation even though we had the confirmation number and the actual email confirmation....More

Thank JefferyJ
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 31 August 2017

Hello JefferyJ, 3 D's no hotel operator ever wants to hear! I am incredibly sorry for this experience and hope we can chat about it. I cannot research your reservation without further information. Hope to hear from you Tom Rivera General Manager gmalbany@dchotelsinc.com

Reviewed 30 August 2017

I am a city of Albany resident a recently needed to be out of the house for a few days while my floors got refinished. I chose the Holiday Inn Express Downtown because I knew that it had been recently remodeled and due to loyalty/elite...More

1  Thank vjz1115
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 31 August 2017

vjz1115 Thank you for sharing and for the input from a local residents perspective. Hope those floors came out better than you imagined :) Tom Rivera General Manager gmalbany@dchotelsinc.com

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$105 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (58)
Room & Suite (51)
Dining (12)
Pool & Beach (2)
Hotel & Grounds (42)
Bathroom (11)
Business Centre & Event Rooms (3)
Questions & Answers
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Aleisha L
12 November 2017|
AnswerShow all 2 answers
Response from Mark S | Reviewed this property |
Depends if you want to drive or walk, I would recommend driving as this area doesn’t seem to be the greatest after dark We ate a late lunch which was within walking distance from the hotel. I believe it was a Johnny rockets... More
1
Vote
Aleisha L
12 November 2017|
AnswerShow all 2 answers
Response from J R M | Reviewed this property |
Large breakfast area and generous spread. There is no restaurant or lounge, just snack machines in the front hall.
1
Vote
hotelbug68
15 April 2017|
AnswerShow all 5 answers
Response from Hotel_Manager_Albany | Property representative |
Hello, thank you for your inquiry. At this time we only allow service animals, though this way change in the future. I personally have 3 dogs and run into issues while travelling. My apologies for any inconvenience this... More
0
Votes
Room Tips
"Ask for a room that is as far away from the elevated highway as possible."
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"For a quieter room, request one away from the interstate."
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"Rooms facing the highway have some road disturbance"
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"all the room were excellent"
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