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Holiday Inn Express Albany-Downtown

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Traveller (58)
Room & Suite (61)
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Overview
  • Excellent32%
  • Very good39%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Albany-Downtown
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Albany-Downtown
Special Offer: Book Direct and Save
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Reviews (516)
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All reviewsexpress breakfasttimes union centerfree shuttletrain stationroom was cleancinnamon rollsshuttle servicehudson riverhi expressthe hotel offersfree breakfastwalking distancelight sleeperalbany downtownflat screennew yorkpool and hot tub
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11 - 15 of 493 reviews
Reviewed 23 March 2018

I seriously considered giving this a 2 star review just based on the location. Nice staff though and I hesitated because of that. This area of Albany is awful. Looks like a bombed out area of London during WWII. I grew up in the city...More

Thank girlinpinkwaders
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany-DowntownResponded 25 March 2018

girlinpinkwaders, Thank you for sharing your observations and I do apologize for your them. I am going to send your review to the Albany Mayor, Kathy Sheehan. If this is your lasting impression of the hotel and of Albany, maybe the people in a position...More

Reviewed 9 March 2018 via mobile

Stayed her before on a orevious business trip and i have absolutely no complaints. Staff was very friendly and the hotel is easy to get to from highway. I definitely will stay here again the next time i am in town

Thank matt w
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany-DowntownResponded 9 March 2018

matt w Thank you very much, appreciate the feedback! Tom Rivera General Manager gmalbany@dchotelsinc.com

Reviewed 5 March 2018 via mobile

Came in for the MAAC Tournament and had a great stay! All staff members were very pleasant and helpful. Having the shuttle to the Times Union Center was great and the hotel is close enough to shopping and restaurants. The breakfast each morning was amazing...More

1  Thank Aidan K
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany-DowntownResponded 9 March 2018

Aidan K Thank you so much for sharing your experience! Tom Rivera General Manager gmalbany@dchotelsinc.com

Reviewed 4 March 2018 via mobile

I made the reservation for my husband and daughters to go to the Maac Championship. After a 4 1/2 hour drive in a a snow storm, my husband tries to check in. He’s not feeling well bc his sugar is off , he’s tired and...More

Thank dmartino86
Response from Hotel_Manager_Albany, Front Office Manager at Holiday Inn Express Albany-DowntownResponded 4 March 2018

dmartino86, Thank you for sharing your husbands experience. We do apologize for any perceptions of rudeness while the staff were adhering to company policy. We did not refuse to let him use his card, but rather needed a card to authorize for the stay, as...More

Reviewed 16 February 2018 via mobile

The people at the front desk were real nice. The rooms are modern clean and nice. Don't let the front entrance turn you off it is real nice inside. There is a fridge and microwave. Enjoyed the stay. Will stay again.

Thank Daniel S
Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany-DowntownResponded 18 February 2018

Daniel S Thank you for your positive feedback. Much appreciated Tom Rivera General Manager gmalbany@dchotelsinc.com

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Conference Facilities
Breakfast Available
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$101 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (58)
Room & Suite (61)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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OswegoTraveler
11 March 2018|
AnswerShow all 5 answers
Response from Ojonesy26 | Property representative |
We are .2 miles away. A very short walk!
0
Votes
OswegoTraveler
11 March 2018|
AnswerShow all 3 answers
Response from kingmrf | Reviewed this property |
It's about a 5 block walk.You can see the Times Union Center from some of the rooms
1
Vote
Aleisha L
12 November 2017|
AnswerShow all 3 answers
Response from Ojonesy26 | Property representative |
Druthers Brewery in Albany or a new Favorite Vintage Wine Bar
0
Votes
Room Tips
"Less noise in rooms back from highway"
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"Ask for a room that is as far away from the elevated highway as possible."
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"For a quieter room, request one away from the interstate."
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"Rooms facing the highway have some road disturbance"
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