314, Haeundaehaebyeon-ro, Haeundae-gu Haeundae-Gu, Busan 48099 South Korea
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#69 of 358 hotels in Busan
Location
Cleanliness
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Value
Fairfield Marriott Busan offers contemporary accommodations with scenic city and ocean views, a restaurant and bar, complimentary Wi-Fi, a fitness center, and a meeting space on Haeundae Beach. A haven of relaxation in a vibrant seaside metropolis, Fairfield by Marriott Busan offers you an ideal home base for your adventures in South Korea.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Paid wifi
Breakfast available
Breakfast buffet
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Japanese, Korean
Location
99Great for walkers
Grade: 99 out of 100
121Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Contact
314, Haeundaehaebyeon-ro, Haeundae-gu Haeundae-Gu, Busan 48099 South Korea
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64Reviews5Q+A3Room tips
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An OK place to stay with a relatively good location and pricing but beware, Marriott BONVoy elite member, no free breakfast, regardless of your status. The room is on the small side but is relatively new. The higher floor partial ocean view room is quiet. It's within walking distance of Haeundae beach and the new capsule train ride along the coast, metro bus, and tram bus stops are nearby as well.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Stayed here recently for 2 nights. Room was a bit on the small side but it was clean ,comfortable and modern. I misplaced an article at the hotel that was promptly addressed by the friendly staffs whom I interacted with (didn’t get their names) but it was a male and a female on duty. Although they were unable to find it, I appreciate their effort to locate it for me. Would definitely consider staying at this property the next time I’m in Busan.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked this through Marriott Bonvoy app thinking that I would get the best rate that way since they have the Best Rate Guarantee. Well, that was a joke. As I was checking in, I could see the people next to me were paying significantly less than I was - so when I (eventually, see below) got to my room I sent in a claim. That was rejected because it was too close to the check-in time! clearly they do not want people claiming when they can actually SEE they are being scammed. So, back to the hotel. We checked in and were given an upgrade to a Super King room. Sounded good - but when we arrived in the room we found this massive bed (you could sleep 4 people in it) and absolutely no space at all in the room for luggage or anything. When we checked in, they clearly said that the room was the same size just the bed was bigger. So we went back down and asked forr a normal bed - and were given a room MUCH smaller than the first - so there was STILL no space in the room. Back down to reception. They insisted the two rooms were the same size and the manager came back up to "show me" they are the same size. Well, they are not. In fact, you can see even on the fire escape map that they are not the same size. Anyway, we chose the bigger room with the stupidly large bed since at least it felt a bigger even if there was no space for luggage. I asked about a free drink (our Marriott amenity - in the Four Points in Seoul they gave us two cans of soda) but apparently here there are "no drinks". Even though there is a fridge with cans in the lobby. AND there is NO BREAKFAST - not even to pay extra for - in fact no restaurant of any kind in the hotel! So we have nothing to eat tomorrow morning - no supermarket anywhere near, no other obvious breakfast joints anywhere near. Other than that, the room is boiling with no air conditioning. There is a kettle but no tea (only green tea). There is a coffee machine. There is a shower and toilet and a sliding partition between the bedroom and bathroom area - I tried to slide it open and it trapped my fingers in the partition which was really painful and so dangerous. Our room overlooks a building site - if you squint you can see the sea in the distance. (not the beach). Overall an utterly disappointing and totally overpriced stay. (I'm a top tier marrriot bonvoy member - that didn't mean squat).…
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jin Park, General Manager at Fairfield by Marriott Busan
Responded 16 Apr 2022
Dear, Fairhurst Sarah Thank you for choosing to stay at the Fairfield by Marriott Busan and providing your honest feedback on the Guest Satisfaction Survey. However, we regret to learn that your stay was not up to your expectation and would like to extend our sincere apologies for our failure to provide a satisfying your experience of stay regarding to parking system. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Once again, thank you for your valued feedback and we hope to have the opportunity to welcome you back again to deliver a better stay experience to you. Thank you. Have a great day. Sincerely, Front Office Manager Fairfield by Marriott Busan JENNY PARK ffi.pusfi.fo2@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more than dozens of hotels in the area where you can stay in a better room with less money that provides better service. The room is very tiny, I mean literally sooo tiny so that one person can barely fit in the room. The hotel service was terrible, the parking assistant and front desk personnel were very impolite and rude when I arrived at the hotel. Moreover, there was no breakfast available when I got there. The upgrade for higher tier members was a joke but they still bragged about it.
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Date of stay: November 2020
Value
Service
Sleep Quality
Room Tip: Avoid if possible. Noise from the windows was very loud too.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jin Park, General Manager at Fairfield by Marriott Busan
Responded 4 Dec 2020
Dear Mr./Ms. customer, Thank you for choosing to stay at the Fairfield by Marriott Busan and providing your honest feedback on the Guest Satisfaction Survey. First of all, we would like to apologize for any inconveniences that happened to you. As our hotel is classified as a business hotel among Marriott worldwide hotel brands, our rooms might be comparatively smaller than others. We sincerely apologize that our team member could not meet your needs during your stay. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any inconveniences from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely, Jenny Park ffi.pusfi.fo2@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room is smaller than i thought and there is almost no space to have food or beer in the room. This hotel is located behind Paradise hotel, easy to access the beach and food market. But since many hotels that are closer to the beach and have bigger rooms with almost same price in this area. I'm not sure if I would stay here again or not.
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Date of stay: July 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes1 Repost
Helpful
Response from Jin Park, General Manager at Fairfield by Marriott Busan
Responded 29 Sep 2020
Dear Lee Thank you for choosing to stay at the Fairfield by Marriott Busan and providing your honest feedback on the Guest Satisfaction Survey. However, we regret to learn that your stay was not up to your expectation and would like to extend our sincere apologies for our failure to provide a satisfying your experience of stay. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Once again, thank you for your valued feedback and we hope to have the opportunity to welcome you back again to deliver a better stay experience to you. Thank you. Have a great day. Sincerely, Jenny Park Fairfield by Marriott Busan Guest Service Agent . FFI.PUSFI.FO@MARRIOTT.COM 82517497777
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located near the beach, not exactly 200m, but still reachable by walking. The hotel has a tiny front desk where 2 people are working, and next to them, separated by a wall, is where the manager is hiding, following everything but not showing himself or herself. I have booked a Deluxe Room, that is already not the cheapest but second highest room category. As a Platinum member I was entitled to receive the highest possible room upgrade. Jenny at the front desk undertook multiple attempts to avoid an upgrade: First she said, all rooms are of the same type, but she has already "upgraded" me to a higher floor. Wow! So it was not at all an upgrade of room type. And a lie it was too. I had to prove her on the internet, that not all rooms are of same room type and there are still upgrade possibilities. Than she claimed all higher room types are sold out. I had once again to prove her that using my Bonvoy Marriott app I can book multiple higher room types, they are not sold out and her statement is wrong again. Then she felt the need to ask her manager what to do next. She returned quickly saying "ok we can give you the upgrade". Arrived on the room, it was a standard room, just as big as the bed itself. It was even a downgrade to what I have actually booked! Incredible, once again an attempt to avoid an upgrade. Went back to the front desk asking to speak the hotel manager. She knew exactly why, I did not even needed to explain. She immediately gave me the upgrade, the manager preferred to stay hidden although I really wanted to see him/her. This is fraudulent behaviour of front desk backed by the manager. On top of all, it turns out, the hotel restaurant is closed, no breakfast will be given, due to Corona, she said. Well that's great! I just stayed in other hotels where breakfast was served! And why did the hotel not bother to mention upon placing the booking, that, while still included in the package, no breaksfast is actually available. Of course there is no executive floor, executive launge or happy hour too. Not even a minibar on the room. The refrigerator is only equipped with two small bottles of water! Can't even buy something here. The rooms are otherwise in good condition but really small, even in that category, tiny in space. The TV has no CNN and less choices than normal here. All in all this place is clearly not recommendable, no recognition of Platinum Members, misleading and deceiving front desk staff, hiding hotel manager, definitely a nogo for a Marriott member hotel. Substandard hotel not worth to be a Marriott member. Shame on you, hotel manager, you should travel abroad to experience quality service elsewhere, mabye that could inspire you to do a much better job!…
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Date of stay: August 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jin Park, General Manager at Fairfield by Marriott Busan
Responded 23 Aug 2020
Thank you for choosing to stay at the Fairfield by Marriott Busan and providing your honest feedback on the Guest Satisfaction Survey. However, we regret to learn that your stay was not up to your expectation and would like to extend our sincere apologies for our failure to provide a satisfying your experience of stay. We already received your case about those matters earlier. After then i have took a meeting with front desk staffs and Front Desk Manager with those matters and improvement. Furthermore, I understand that you felt disappointed about membership benefits that we provide to the members. Sincerely, I will try to create more Benefits and better condition for the Marriott Bonvoy members for your satisfaction of staying. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Once again, thank you for your valued feedback and we hope to have the opportunity to welcome you back again to deliver a better stay experience to you. Thank you. Have a great day. Director of Sales & Marketing Benjamin Park
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall new and clean hotel, great bedding, friendly staff, when check out in the early morning ask the agent to assist with sending the postcard, the FD agent say there is no post service provide in the hotel, is it the post service the basic service of a hotel..... even a backpacker hostel has the service....
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FairfieldBusan, Front Office Supervisor at Fairfield by Marriott Busan
Responded 15 Feb 2020
Dear, chiehningc2016 Thank you for choosing Fairfield by Marriott Busan as your choice of accommodation. We are delighted that you had an overall positive experience and enjoyed the comfort of your room. We are also glad that you were satisfied with service of our associates. However, we are sorry that you were disappointed with not providing post service. We will share your comment with our team and make sure that we have better service for our guest. We appreciate your time in sharing this review and hope to welcome you back again soon. Best regards, Rachel Lee Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Good location within 5 minutes walk to haeundae beach, local street food market and easy access by Busan metro train. Room is comfy seamless check in with good service minded from the Receptionist and Housekeeping staff even Housekeeping staff can’t speak English well but at least she try to communicate to you.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Location of the hotel is very good walking distance from beach. Rooms are well appointed. Room size was too small and good only in case of single occupancy. Restaurant timing is limited. Value for money.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Excellence location and a number of eateries are just surrounding the hotel. A good view point is a beach nearby, where an aquarium is also located there. A very famous night market mostly selling local food and delicacies just 100 meter away from the hotel. However, hotel room is very small and it is not a good hotel for children. Breakfast choices are limited. Everyday serve with same variety is kind of boring.
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$53 - US$88 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaBusan
NUMBER OF ROOMS
223
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Frequently Asked Questions about Fairfield by Marriott Busan
Which popular attractions are close to Fairfield by Marriott Busan?
Nearby attractions include Haeundae Beach (0.4 km), SEA LIFE Busan Aquarium (0.4 km), and Haeundae Market (0.3 km).
What are some of the property amenities at Fairfield by Marriott Busan?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Fairfield by Marriott Busan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield by Marriott Busan?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Fairfield by Marriott Busan?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Fairfield by Marriott Busan?
Conveniently located restaurants include Namaste Haeundae, The Party Haeundae, and Punjab Indian Restaurant.
Are there opportunities to exercise at Fairfield by Marriott Busan?
Yes, guests have access to a fitness centre during their stay.
Does Fairfield by Marriott Busan offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Fairfield by Marriott Busan?
The staff speaks multiple languages, including English and Korean.
Are there any historical sites close to Fairfield by Marriott Busan?
Many travellers enjoy visiting Chungnyeolsa (7.6 km).
Does Fairfield by Marriott Busan have any great views?
Yes, guests often enjoy the city view available here.