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Lotte Hotel Busan

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1 room 2 adults 0 children
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Lotte Hotel Busan
Lotte Hotel Busan
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730 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

This is my first time in Busan and it's a business trip. Lotte Hotel's reception counter provides me very good services and is very supportive and is able to clear instructions for me have a good stay here.

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Helpful?
Thank CherryLin_SG
Reviewed 2 days ago NEWvia mobile

I've met the hotel staff at the front desk. She seems very nice. She was explaining near the hotel . It was very important to me because I am picky about eating food If I go somewhere. I went to eat where the place she told "OMG" the food was great! It was thankful what she mentioned. Also the hotel...

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Helpful?
Thank Jin sook H
Reviewed 4 days ago NEWvia mobile

Love this place so much. I will stay here Everytime I visit. And I will definitly tell my friends to stay here when they come. Service is good and price is not so bad! Happy hour is the bomb! And it's right around the Corning from great food and bars!

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Helpful?
Thank Richard E
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Richard E, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

Reviewed 4 days ago NEW

Staying for 6 nights at Lotte Hotel Busan. The check in was smooth and the staff was very friendly and helpful. The room is of a decent size and it was clean, with a great view of the city outside the window. There is an attached shopping mall with lots of brands and restaurants so it is very convenient to...

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Helpful?
Thank Jerry K
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Jerry K, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

Sydney, Australia
Reviewed 4 days ago NEW

Overall, hotel was very, very good and extremely comfortable. Couldn't fault the service, rooms were large and well appointed, the premium lounge was fantastic with lots of food and alcohol complimentary and a good selection of breakfast foods with a chef that will tailor your eggs. The view from the premium lounge also offers a great view over downtown Busan...

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Helpful?
Thank Beersy_333
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Beersy_333, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. Firstly, I really apologize for your any inconvenience. As you said,...

malmö
Reviewed 5 days ago NEW

Stayed for a weekend as a city escape with husband. Complementary water bottles in room. Fully stocked mini bar. Clean, good size room and bathroom. Helpful staff, good speaking in English. Concierge recommended a korean bbq restaurant for dinner, was told it's a popular place for locals and we did enjoy a good meal in a busy restaurant. God central...

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Helpful?
Thank chiquittita
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear chiquittita, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Reviewed 1 week ago via mobile

A big and beautiful hotel in the centre of Busan, it has changed a lot since the last time I visited. The duty-free shop on the 8th floor and casino were great way to pass the time when I stayed in. Connected to the subway~ a few more sign boards would help make it easier and faster to find the...

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Helpful?
Thank Noreen K
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Noreen K, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

Hong Kong
Reviewed 1 week ago via mobile

I stayed in Lotte hotel busan for 5 nights. I choose this hotel as it's close to Seomyeon train station (it only takes about 2 minutes walk). Seomyeon is really the centre of Busan as it's the intersection point of subway line no 1 and 2. You can go to every tourist spots by these 2 train lines, e.g., Nampo-dong,...

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Helpful?
Thank Mark Wai Wah L
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Mark Wai Wah L, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review....

Vancouver, Canada
Reviewed 1 week ago

Very similar to the Lotte Hotel in Seoul Myeongdong. Same pros and cons. The club suite with king bed that I booked was classy and relatively spacious; well appointed and clean. The main reason I went with a club suite was the included breakfast: it made the price quite a bit more expensive, and the buffet breakfast was by far...

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Helpful?
Thank PacificBlackBird
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear PacificBlackBird, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. Firstly, I really apologize for your any inconvenience. As you said,...

Reviewed 2 weeks ago

Hotel staff is very professional and accommodating. Room service prices and mini bar prices are ridiculously expensive. Great amenities including indoor lap pool, sauna, and fitness gym. It's also connected to the department store. We didn't have cold water in our sick and had to call the front desk, they sent someone to repair it within 15 minutes. Overall you...

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Helpful?
Thank JoAnne B
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear JoAnne B, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Momoyama
Momoyama
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Busan, South Korea's biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor. ... more   less 

Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 47285, South Korea
Region: South Korea > Busan
Price Range: $248 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Busan 5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Busan Lotte Hotel
Hotel Style:
#1 Spa Hotel in Busan
#1 Luxury Hotel in Busan
#2 Romantic Hotel in Busan
#2 Business Hotel in Busan
#2 Family Hotel in Busan
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Busan staff and other travellers.
24 questions
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Questions? Get answers from Lotte Hotel Busan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best thing was the night view”
 of 5 bubbles marklA5224AD, 7 Mar 2017 | Read review
“I can only imagine any room in this hotel would be the PERFECT room, as mine was.”
 of 5 bubbles mullyashfox2, 1 Feb 2017 | Read review
“for Lotte hotel, you can get a beautiful night city views and it;'s located in the middle of hot spots so can get easily to anywhere”
 of 5 bubbles joshobina, 24 Jan 2017 | Read review
“Rooms on the high floor are quiet and do have a city or area view.”
 of 5 bubbles , 13 Jan 2017 | Read review
“Rooms on high floor are better”
 of 5 bubbles SingaporeMahesh, 9 Dec 2016 | Read review
5 of 5