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Lotte Hotel Busan

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641 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Bangkok, Thailand
Reviewed 2 weeks ago

I stayed at the Lotte Hotel Busan on a business trip between August to November. The hotel itself is located in downtown Busan with convenient access to local restaurants, bars and shopping. Public transport is easily available with Seomyon underground metro station only a short 5 minute walk from the hotel lobby. The hotel is very well presented with large...

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Helpful?
Thank pspring73
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear pspring73, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We apologize for any disappointment and inconvenience. We will check your...

Atlanta, Georgia
Reviewed 2 weeks ago

Stayed here for 3 nights. Club Level is certainly worth the money if you are going to plan on having breakfast and want drinks/heavy snacks in the evening. Cocktails/Drink selection was very good. Breakfast selection was very good and tea/evening snacks selection was adequate. As expected Club Staff were very nice and let us store our luggage there and wait...

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Helpful?
Thank plum9195
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear plum9195, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Columbia, Maryland
Reviewed 3 weeks ago via mobile

The hotel provides executive and five star services for foreigners without any additional fees. Ask for the club rounge privillage that was included free breakfast and dinner including snacks and beverages. The rounge was located on the 33rd floor of the hotel and will be opened from 0600 until 2200 hrs daily. You can enjoy VIP treatment at the club.

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Helpful?
Thank WhiteMarble
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear WhiteMarble, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Warwick
Reviewed 4 weeks ago

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Helpful?
Thank 988edmundl
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Desenzano del Garda, Italy
Reviewed 28 October 2016

I stayed 6 nights for a business trip. The hotel is located downtown in an area full of resturants and pubs. It is very closed to metro station, both line 1 and 2 , that you can reach by an underground walking tunnel. I had a "club" level room at 33rd floor, very quite and comfortable with access to a...

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Helpful?
Thank Giovanni S
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Giovanni S, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

London
Reviewed 27 October 2016 via mobile

I spent two nights here in a deluxe room as part of a holiday in South Korea. The hotel is fairly accessible from the main Busan train station via the metro/subway and located on top of the department store. Based on the pricing and marketing, I have reviewed this against other premium hotel brands. The room looks like it has...

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Helpful?
Thank MilkmanZA
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear MilkmanZA, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. First, we apologize for any disappointment and inconvenience unlike you expected during your staying. All of our restaurants include service charge. And we only deal with...

Brazil
Reviewed 27 October 2016

This was a super classy and luxurious hotel that had a beautiful lobby and fantastic restaurant. The experience was complimented by an attentive, friendly and professional staff 24/7. Super location and such a pleasure to have stayed here for a few days.

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Thank Tobin D
Busan, South Korea
Reviewed 22 October 2016

We usually recommended our foreign customers to use and book at seaside hotels in which located on Haeundai. However, we recommaned this lotte hotel located at Central part in Busan last time. It was a great choice since our customers can enjoy the real Korean life and others. And, they could save their time for shopping as using tax free...

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Helpful?
Thank 611charles
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear 611charles, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. I'm really happy you were satisfied with your staying. As you said, Our location has various contents, especially shopping is the best. Beside the hotel, there...

Singapore
Reviewed 20 October 2016

Each time when I visit Busan, I will stay in this hotel, not just for the good location. But specially for their great service and excellent facilities. Though the breakfast spread is not as much selection as before but everything is fresh and clean. Staff were friendly too. I suggest that the coffee house should serve freshly brewed coffee instead...

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Helpful?
Thank Lyn L
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Lyn L, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. First, we deeply apologize for any disappointment. Maybe our breakfast restaurant renovation will be finished in the mid of next year. Thank you for giving...

los angeles
Reviewed 18 October 2016

Train to Busan was blocked due to a landslide because of a typhoon that hit Busan. Hotel would not allow us to cancel reservation and charged us even though there was no way for us to reach the city. We called the Hotel they would not help us They were rude on the phone. We had to pay twice for...

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Helpful?
3Thank marcpv

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Lotte Hotel Busan, South Korea`s biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor. ... more   less 

Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 47285, South Korea
Region: South Korea > Busan
Price Range: $242 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Busan 5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Busan Lotte Hotel
Hotel Style:
#2 Business Hotel in Busan
#2 Romantic Hotel in Busan
#2 Luxury Hotel in Busan
#2 Spa Hotel in Busan
#2 Family Hotel in Busan
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Busan staff and other travellers.
24 questions
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Questions? Get answers from Lotte Hotel Busan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful hotel design. excellent restaurant, friendly staff and super location close to everything”
 of 5 bubbles , 26 Oct 2016 | Read review
“I have no idea.”
 of 5 bubbles 611charles, 21 Oct 2016 | Read review
“Exec.Club may be more expensive but worth it if you are saying for one or 2 nights.”
 of 5 bubbles sbufalah, 9 Oct 2016 | Read review
“Higher floor room has good city view.”
  • Bathroom
  • Room
  • Room
  • Room
  • View from room
 of 5 bubbles ctsim, 2 Oct 2016 | Read review
“Maybe higher better, so you can look down at the city and more quiet”
 of 5 bubbles dios023, 21 Sep 2016 | Read review
5 of 5
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