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Haeundae Grand Hotel

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#5 of 134 Hotels in Busan
Certificate of Excellence
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Haeundae Grand Hotel
Haeundae Grand Hotel
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435 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Seoul, South Korea
Reviewed 11 May 2015

This hotel was built in 1996 and many parts of it are still of that era. They do seem to be slowly refurbishing it and the buffet restaurant is currently closed for this (although they stated it would re-open on May 8. it wasn't yet). The lobby area has been modernised but the rooms are quite tired. Our room was...

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Helpful?
1Thank Globerwalker
Grand_JSKim, 제너럴 매니저 at Haeundae Grand Hotel, responded to this review

Dear valued guest of Haeundae Grand Hotel, I’d kindly like to thank you for staying at Haeundae Grand hotel and sharing your valuable comments and feedback with us regarding your stay at the hotel that we highly appreciate. On behalf of the team of the hotel I’d like to apologize for any inconveniences that were caused to you by ongoing...

Worcester, United Kingdom
Reviewed 22 April 2015

This is a classic 5 star Koran hotel with all the facilities you would expect. But be warned there large buffet restaurant is closed. Also a lift refurbishment is underway. So I would have expected a reduction in the room rate. Other than that excellent.

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Helpful?
1Thank Rob S
Grand_JSKim, 제너럴 매니저 at Haeundae Grand Hotel, responded to this review

Dear our valuable guest, Thank you very much for choosing Haeundae Grand Hotel for your stay during your visit to Busan in April 2015. A highly appreciate your valuable comments and feedback regarding the hotel and well mentioned and pointed issue of the refurbishment of the main restaurant and the elevator that you had to come across during your stay.....

Tangerang, Indonesia
Reviewed 21 April 2015

This hotel did only get 7.2 when I saw it, but I think it should be closer to 9 out of 10. The hotel is very clean, staffs can speak English. The hotel service to deliver your luggage to your room for free (the staff refused to be tipped). Breakfast is pretty good and always being re-filled.Towels, hair dryer are...

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Helpful?
2Thank bennyhardjono
Grand_JSKim, 제너럴 매니저 at Haeundae Grand Hotel, responded to this review

Dear valuable guest, Herewith I’d like to express my sincere appreciation of your review and positive comments that I highly appreciate. I am glad to know that you had a wonderful stay at Haeundae Grand Hotel during your visit to Busan city. It is a great honor for the hotel and best evaluation of all our efforts and work that...

Singapore, Singapore
Reviewed 15 April 2015

We didnt get a room facing the sea but could still get an awesome view of the large waves beating against the beach from the glass bullet elevator going up to our room on the 17 floor. The hotel faces the beach but does not sit on the beach itself. The beach is just a short 5-walk across the road....

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1Thank TravellerO3
Grand_JSKim, 제너럴 매니저 at Haeundae Grand Hotel, responded to this review

Dear valuable guest, Herewith I’d kindly like to express my sincere appreciation of your high evaluation of our hard work and services that the hotel provides to its guests. Your comments and feedback are very important for us to make our services, standards, and quality better to meet all your expectation. We would like to offer and provide full range...

Seoul, South Korea
Reviewed 14 April 2015

I recently had weekend trip to Busan and chose this hotel because of its' location. This hotel is located right by the seashore, yet about 5 minutes away from very crowded/noisy area in Haeundae, so it gives convenient and quite atmosphere at the same time. When I arrived at the hotel, I was surprised by how the hotel has been...

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Helpful?
1Thank christinekim2015
Grand_JSKim, 제너럴 매니저 at Haeundae Grand Hotel, responded to this review

Dear valuable guest, It is a great honor for us to receive high appreciation and evaluation of our daily hard work, efforts, and dedication to make your stay comfortable and pleasant in Haeundae Grand Hotel. I would like to thank you for choosing our hotel for your stay in Busan city in April 2015. We will continue doing our best...

Reviewed 10 April 2015 via mobile

Very beautiful smile staffs with kindness Also excellent ocean view restaurant & the lounge on 19th. Thanks

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Helpful?
1Thank John S
haeundaegrandhotel, General Manager at Haeundae Grand Hotel, responded to this review

Dear Guest, I am delighted that your experience at the hotel was enjoyable. Thank you very much for mentioning hospitality of our employees and ocean view from the executive floor. Hope to see you soon. Best Regards, General Manager Danny Suh

Reviewed 7 April 2015 via mobile

It was a fantastic choice. The staff were friendly and those in the executive lounge were so helpful and charming. The executive lounge on 19th floor which had spectacular view of sea. The room was spacious and clean!! The hotel is well situated to see other parts of Busan and I particularly enjoyed a walk along the seashore which is...

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1Thank earlgray00
Hong Kong
Reviewed 5 April 2015

Stayed here for three nights Pros - Fast internet and complimentary - Breakfast buffet was amazing with lots of Asian options, always love a bowl of rice ad beef bulgogi and miso soup for breakfast - Customer service generally efficient and all staff were very friendly - Large 50m pool with multiple lanes and children zone and a small slide...

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3Thank kceesse
Reviewed 3 April 2015 via mobile

Absolutely fantastic hotel, air conditioning was invaluable, surroundings, eg lobby, bar, restaurant etc were really great. Breakfast deserves a special mention, every type of food you've imagined a few more besides. Staff were v nice.

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Thank brendanmahon
Brisbane, Australia
Reviewed 30 March 2015

Everything was perfect in here. Very helpful staff. Good variety of food. Club room is big with good service . Subway station is a bit far away but cab is not very expensive. Good location. Beach is across the road. Good view Happy to come back!

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Helpful?
2Thank Tala L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Haeundae Grand Hotel is located along sandy Haeundae Beach. The hotel is very close to Dongbaek Island (5 minutes' walking distance), Busan Aquarium (5 minute's walking distance) and BEXCO (10 minutes' by car). Gimhae Airport and Busan Train Station are within 30-40 minutes' drive by car. Enjoy a stunning view on the sea and beach area or have a glass of wine while looking at glittering and dynamic modern city from your guestroom. All 320 rooms are equipped with cable TV, in-room safes, coffee makers and all the necessary amenities to make you feel at home. Lobby and all rooms have free wireless internet. Haeundae Grand Hotel offers various choices of recreations including a 50-meter swimming pool, a fitness center, and Korean style sauna with hot spring water baths as well as baths with cold refreshing water. GRAND TABLE restaurant on the first floor offers a good selection of Korean as well as Western dishes. ROUND Lobby Lounge will be an excellent place to have a private conversation with your friends or your business partners while drinking famous TWG tea. If you get hungry after the meeting don't forget to replenish your energy with a T-bone steak and freshly baked Italian bread. Whatever your purpose of visit, Haeundae Grand Hotel is an excellent choice for your stay in Busan. ... more   less 

Additional Information about Haeundae Grand Hotel

Address: 217, Haeundaehaebyeon-ro, Haeundae-gu, Busan 48093, South Korea
Region: South Korea > Busan
Price Range: $163 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Haeundae Grand Hotel 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Haeundae Grand Busan
Hotel Style:
#3 Family Hotel in Busan
#4 Romantic Hotel in Busan
#4 Spa Hotel in Busan
#5 Luxury Hotel in Busan
#5 Business Hotel in Busan
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Questions & Answers

Here's what travellers have asked, with answers from Haeundae Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Plese choose seaside. You will have an excellent view.”
 of 5 bubbles 268carlof, 25 Jan 2017 | Read review
“beach view is best, but the mountain view also is very nice.”
 of 5 bubbles kathrynb312, 6 Nov 2016 | Read review
“The higher floors have better views.”
 of 5 bubbles BryanLorax, 1 Nov 2016 | Read review
“Best view is facing Haeundae Beach”
 of 5 bubbles riyantogozali, 15 Sep 2016 | Read review
“Go for Ocean View rooms”
  • Room
 of 5 bubbles SingaporeMahesh, 12 Sep 2016 | Read review
5 of 5