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1. It may vary depending on the day of the week or the holiday period, but the check-in time is long and there are not enough places or chairs to wait during check-in. (For me, it took more than an hour.) If the check-in waiting time is long, you can leave your luggage and go see the Aurora or the facilities. Seems to. 2. I used Sun Suite, but there were foreign employees, probably because of the casino guests, but basic communication was difficult. (It wasn't a big inconvenience, but they didn't understand basic requests well) 3. In general hotels, breakfast hours often end before 10:30, but in the case of the Chef's Kitchen, the third section (11:00 to 12:30) is available, so it was nice to be able to sleep in and have a leisurely breakfast for brunch, and there was a lot of variety. All in all, it was delicious. I stayed for 2 nights, and on the first night, I overslept during the 2nd hour and on the day of check-out, I checked out and had breakfast during the 3rd hour at my leisure. 4. There are not many people after 10 p.m., so it would be a good idea to use the night time to take pretty pictures without being disturbed by the crowds. 5. Splash Bay's main pool is small, and other than a few plastic chairs, all are paid sunbeds or cabanas, so people put towels and luggage here and there (there is a locker room, but it is cold, so towels and belongings are placed in corners or high places here and there) ), It is said that they do not know when permission will be granted to use other slides other than the infant slide. It has a water park atmosphere, but considering the size of the hotel and the number of customers, it is small and uncomfortable. It would be nice if there were more showers installed around the pool. I think it would be more hygienic if there was a sign telling you to shower before using the pool. 6. I stayed on the 9th floor of the Sun Suite, and although it didn't have a pretty view, it was okay because it had a wide view of the low mountain, and the areas between floors, rooms on both sides, and hallways were so quiet that I was able to rest comfortably. 7. Please note that the CU convenience store on the first floor closes at 10 p.m., and the CU on the second floor is open until 3 a.m. ^^ 8. Perhaps because hotel facilities and shopping malls are continuously being built, the business name or operating hours information is not fully listed on the user information paper handed out. There is a tab in the room, so you can use the tab for detailed information or room service. In our room, there was no paper minibar list, and no instructions or brochures for meal room service or staff service requests, so we asked the concierge and found out that it was explained on the tab. 9. I am satisfied with the hotel design, but the facilities require improvement in many ways. Perhaps because it just opened, it still feels a bit cluttered. I think it will become a better hotel as security gradually increases.^^
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:네
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In conclusion, I find this location to have great potential, but it is still under development. Some sections are not yet fully constructed, with stores still being built. While it is a good place to visit on the way to Seoul, it may not be worth a special trip at this time.
Having said that, I had a pleasant stay. The forest tower room was exceptional, featuring a comfortable bed and a picturesque view of the water. The lounge was visually striking, and the proximity to the mall and swimming pool was convenient.
The front desk staff was exceptionally courteous, helpful, and pleasant during the check-in and check-out process.
A minimum of two nights is recommended to fully experience all that this location has to offer once construction is complete. This could be a suitable option for your arrival or departure from Seoul.
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip:A minimum of two nights is recommended to fully experience all that this location has to offer...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked through the official website. Arrived at the hotel by Uber. The bellman carried my luggage to reception, but I had to take it there. There was a seat available, but check-in was slow. I carried my luggage to my room and headed there myself. It was a pretty big facility (3 big towers), so I got lost. The room was newly built, so it was clean, and the interior quality, linens, and bed were good. The bathroom was spacious and comfortable. Amenities were Acqua di Parma, and I liked the scent. There was no staff at the driveway when I left, so I had to call for a taxi myself.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
새로 오픈한 호텔이라 기대를 크게 하고 갔었습니다. 프론트, 룸서비스 직원분들은 친절하고 빠른 응대로 첫 입실하자마자 문제가 잇엇지만 기분 나쁘지 않았습니다. 하지만 브라세리1783 레스토랑에서 저녁 식사 후 기분이 정말 좋지 않았습니다. 레스토랑에 싼 금액도 아닌데 메뉴 나올때마다 설명 하나 없을뿐더러 이름달랑, 그나마 마지막에 나온 감자요리같은거라는 설명뿐이였습니다. 버섯라구는 미적지근한 상태로 제공되었습니다. 음식이 한번에 빠른속도로 나와 2월1일 20시경 근무하시는 검정색 정장의 칼단발하신분께 이야기를 드리자 미리 주문을 받았을때 확인했어야 했는데 죄송하다며 다음 음식이 이미 나왔지만 맞춰 주신다 하셨습니다. 그치만 나온 폭립은 마치 아까 음식 살짝데운것마냥 미적하게 나왔고 음식 반이상은 버리고 나왔습니다. 계산시 그분께서 계셨지만 다른 직원분이 계산받고 아무런 후조치가 없으셧습니다. 일반 음식점에서도 이렇게 대우를 받고 오지는 않을것 같습니다. 돈내고 이렇게 기분이 언짢기는 처음이고, 직급이 있으신분인데 이런 대처를 하며 근무를 하신다는게 맞나싶습니다. 여러 호텔을 다니면서 기분이 나빠 이렇게 글쓰는건 처음이라 꼭 변화가 있었으면 좋겠습니다.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judging from other reviews, I'd say it depends on your purpose for coming here. For people living in Seoul, this resort is typically a family get away and we very much enjoyed it.
The room size was great and it was very clean and modern. We were able to use the pool (have to book on the tablet in the room) and the service there was excellent. The gym was decent. The casino is pretty large (foreigners only).
The Aurora display shows are fun but pretty short and crowded. We ate at the MJ23 Bar and Grill right outside where the show is, and it was funny every half hour to see people gather for 5 minutes before, watch a 3 minute show and then all audibly groan that it was over so quickly. However, our child did love it so it was worth it.
The mall is big and spread out but not as "mall-like" as you'd expect. It was a lot of shops but not really anything to catch our eye.
The breakfast buffet is HUGE and had a lot of great selections. This may seem random, but their donuts are spectacular.
I'm not gonna take stars for this part but it was inconvenient - we booked the Ocean Tower without knowing anything. That one is kinda disconnected from a lot of stuff. Firstly, you have to park in the D Lot which is the only lot not connected to the rest. We didn't know and walked all the way from A, and then had to walk all the way back to move the car closer. Additionally, it is far from the amenities and you gotta go all the way through the mall area to get to the gym or pool. The place is huge so it's slightly awkward walking through the mall in your bathrobe and swim trunks. Just be aware of this if you book the Ocean Tower.
One suggestion since this place is still relatively new is that it'd be amazing if there was a kid play area, like a kids cafe or baby gym type of place. It would be nice to have a place to let kids run around, like Starfield has.
Overall, service was great and there were many special amenities. I highly recommend this place if you're looking for a resort trip.
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Get back from employee education. The red-dressed worker ran where he was, he ran into a client, and the apologist was busy running. It was rude. I also see a staff less than a 1 star hotel. Looking back and rotten? They made the same smile. The hotel facilities felt good to be in Las Vegas, but where is the operator?
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I live only about 25 minutes away but wanted to stay at Inspire for a staycation ever since it opened back around December 2023.
We had gotten on INSPIRE's SMS list, and we received a message about a May promotion where rooms could be booked for only 155k KRW a.i. Given that rooms usually go for over 400k KRW per night, we jumped on it.
We drove in and arrived to the hotel at 2pm on a Wednesday. Ample parking. There is an e-kiosk where you can type in your email address or phone number, and via that contact information you will be notified when it is your turn to go up to the check-in desk. (At full capacity, the check-in desk is able to accommodate around 10 agents simultaneously.) For us, we ended up waiting about 20 minutes. There is some very comfortable seating in the lobby area. Anyways, the lobby is quite grand; just people watch for a bit, gaze at the ceiling some, and your 20 minutes are up!)
The entire INSPIRE resort is brand new, and for now, a strictly indoor resort. Very clearly, INSPIRE's location is positioned for people laying over at (or stopping over with flights in/out of) Terminal 2 of the Incheon International Airport. There is a waterpark ("Splash Bay": especially for kids), a casino, and a large 15,000-seat concert arena. Besides those three, there are three more artistic attractions. One is the Rotunda's "kinetic chandelier", basically very large lcd panels that look like chandelier stems, that independently drop down and raise up intermittently throughout most of the day and night. Another is the ceiling digital art in the Aurora Hall, where first-time onlookers tend to be caught ogling at it. And lastly is a digital art exhibit called Le Space (28k admission fee), which is basically a room made up entirely/wholly of digitalization. I suppose it's supposed to give a feeling mildly similar to the MSG Sphere in Vegas.
About a dozen restaurants in total, and about a dozen stores/boutique shops, within the resort's mall. The dozen restaurants, including what the resort calls its "Signature Restaurants", tend to be more on the expensive end. Included in that list of restaurants is Michael Jordan's Steakhouse. (Yes, the basketball player. He owns it. Not sure when/if he will be visiting INSPIRE soon, though.)
Besides those dozen restaurants, there is also a very aesthetically pleasing food court with 5 restaurants spanning Korean, Japanese, Chinese, and American fare (burgers and pizza). Prices are extremely reasonable at that food court, for a resort like this. My wife and I both got cheeseburger combo meals for 17k KRW each (about USD $12; they were above average). Each of the food court's restaurants utilizes an e-kiosk, so non-Korean language speakers will have no problem at all. The e-kiosks support English, Chinese, and Korean languages (and I think Japanese, I can't recall).
There is a buffet breakfast in Chef's Kitchen on the 2nd floor of the resort, but it is not standard for most/any of the hotel's bookings.
It is natural to compare INSPIRE with the Paradise City Resort (the latter of which is next to Terminal 1). Paradise City has the poshy, adult-oriented CIMER aqua-spa facility, and has some other external venues nearby, but otherwise doesn't have the kind of continuous walking intrigue/excitement that INSPIRE offers. Whereas Paradise City is extremely quiet and demure, INSPIRE is far more 'in-your-face' and pumps up the music throughout the entire resort to give a kind of resort-sized lounge-like experience. INSPIRE is also, in general, the bigger, far more colorful resort, compared to the conservativeness of Paradise City. The INSPIRE resort claims that its conference hall ballroom is currently the largest in all of Korea (My wife and I took a peek inside and that may very well be true!).
Onto our room. The hotel rooms are accessible via three towers: Sun Tower, Forest Tower, Ocean Tower. Each of those towers is accessible from the main lobby, and has its own independent lounge (with its own design vibe) with seating areas and a bar (paid drinks, not free). We were in the Forest Tower, which was very colorful. (The hallways smelled a bit though, most likely from the newness of the carpet.) Our 5th-floor standard king bedroom was well-appointed. (For Bonvoy fans: the interior design theme/vibe is reminiscent of an Aloft, but the sophistication and attention to detail is dialed up somewhere between a Le Meridien and a Ritz Carlton.) The bathroom was especially remarkable. The shower 'booth' in our bathroom was very large, capable of fitting 3-4 adults all showering together. :-D And also, the toilet was a smart toilet, where the seat raised by itself as you approached the toilet; so if you've never seen that before, it's quite a spectacle. (I only know one other hotel in Seoul/Incheon that has toilets with self-raising seats, and it's JW Marriott Gangnam.)
Two more bits of intrigue/luxury: The bedrooms are decorated with artwork prints, with small finger-sized museum-like info labels next to each (i.e. artist name, art's title, year). I think our room had 2-3 pieces of such artwork. Also, you may notice the air purification system integrated into the elevators. While you're in the elevator, if you look up, you can see that, instead of floor numbers, there are icons representing different indicators of air quality. So, apparently, the elevator was monitoring that.
Although the resort contains that indoor waterpark (on the 1st floor), the hotel also has its own large indoor pool (on the 3rd floor). INSPIRE hotel staff tell you during check-in that there are 6 separate timeframes where you can access that pool during the day, and you have to call in to reserve a spot during one of those sessions, before you can visit. I didn't go but my wife did. She said that, on the women's side, there were only around 20 lockers, and about 4 shower stalls; in other words, it's not the biggest pool facility that you'll find. She told me that there are no swimming lanes, and also that the pool's water wasn't really all that clean (this was a Wednesday evening when she visited). So, do consider figuring all that into your expectations.
When my wife went to the swimming pool, I decided to head to the casino. As with all but one casino in all of Korea, this casino is off-limits for Koreans. In order to enter, you'll need to produce your non-Korean passport. The casino is a decent size, but is heavy on Baccarat. (If I had to wager a guess, this caters to the heavily Chinese clientele at this casino!) I found only 3-4 tables that were playing cards, and there were 2-3 roulette tables. I'd say a good 70% of the floor space is dedicated to slots. There is a Japanese restaurant in the casino, and also a lounge area where apparently free food is served to casino guests. Besides ATM's, the casino floor also has a few machines capable of converting 15 different currencies (!!) into Korean currency, so if all you have is greenbacks or Chinese Yuan, bring those anyways.
INSPIRE has a membership program, and it is apparently tied to its casino more than the hotel itself. In fact, apparently, if you can't get into the casino, you can't get access to the resort's membership program. In case that's actually correct, that would be unfortunate to be blocking off so many Koreans from earning INSPIRE resort membership points. Truth is, the signage promoting the INSPIRE membership program is everywhere you look, inside the resort. And all that information about the points earning and redemption systems was very confusing!
Check-out was 11am the next day. If you drive in, do be sure to give them your car's license plate number so that you can have free parking. If you don't register your license plate with the front desk, parking becomes very costly!
If you are coming in for a concert at the arena, and just want a place to unwind and have some fun, then this is really a cool place. Do keep in mind that this is a resort, and there's really very little nearby within a 20-minute drive (aside from the airport). As long as you understand that, and don't have much desire to leave the indoors of the resort, this is generally a 5-bubble stay. If possible, try to look for some discounts.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was clean and there was a little view, but there was nothing to eat and it was expensive. When you booked for the promotion, the room was satisfying for the price, the sculptures were beautiful and the graphics on the screen were great. The food on the oasis side is generally too hot. The atmosphere was good, but it was difficult.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I used it as a home shop and bought it very cheaply. The room was clean and new. The staff was friendly and the service was good. It's just that the resort is too busy, so it takes a lot of time for breakfast and check-in.
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Date of stay: March 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We visited the resort with family and the resort was very large. The rooms were clean and the children loved it so much. We also used breakfast, but the waiting time was long, but the food was really delicious. There are a lot of children in the swimming pool, so the water quality is a bit difficult, but there's a doctor.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Incheon area.
PRICE RANGE
S$234 - S$395 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaIncheon
NUMBER OF ROOMS
1,275
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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