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Bentota Beach by Cinnamon

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Bentota Beach by Cinnamon
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1,417 Reviews from our TripAdvisor Community

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Showing 1,085: English reviews
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Bristol, United Kingdom
Reviewed today NEW

This was our final destination during this trip. Unique entrance grabbed our attention straight away. The welcome was everything we had come to expect from Cinnamon, warm, friendly but efficient. The Deluxe room had a view over the pool and we could also see the river. Certain parts of the hotel are a little dated/tired (the one tiny lift for...

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Helpful?
Thank Tangawizi_Sandan
Sri Lanka
Reviewed yesterday NEWvia mobile

First impression was very nice... Front desk people are very Friendly and helpful food is in average range... Hotel is close to sea and benthota is famous for sea food but we had only fish in are dinner and breakfast... My room is 816 air condition was not working and we complain to front desk. Because room service line (500)...

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Helpful?
Thank dilinibandara
Reviewed 1 week ago

The hotel with a vast area and a beach front and the banks of the Bentota river. The rooms are clean and comfortable. However bathrooms are smaller and tiles fittings are very old. even the exhaust fan was not working. Beds are comfortable, but the AC controls are not working. The food is awesome specially the Sunday lunch buffet. The...

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Helpful?
Thank Ramesh A
Indika D, Assistant manager Operations at Bentota Beach by Cinnamon, responded to this review

Dear Ramesh, Greetings from Bentota Beach by Cinnamon. Thank you for posting a four star review on Trip Advisor regarding your recent stay at Bentota Beach by Cinnamon. It’s a pleasure to note your satisfaction with your experience at our hotel. However,We regret any inconvenience that may have been caused to you during your stay with us.We thank you for...

Riyadh, Saudi Arabia
Reviewed 1 week ago via mobile

Nice welcoming and fresh juice :) . Nice view to the river and beach with a balcony! amazing breakfast so many types of food!! Helpful staff!! The beach is just a few steps from the room... You gotta love it!

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Helpful?
Thank abobandar1
Indika D, Assistant Manager Operations at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Greetings from Bentota Beach by Cinnamon. Thank you for sharing your feedback following your stay at Bentota Beach by Cinnamon. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay.

Reviewed 1 week ago

We traveled in a large group, and enjoyed every sort of water sports there with complete satisfaction. Boat safari was marvelous one apart from banana ride, and sole water motor ride. Facility to cater large group regarding foo dings also. One can enjoy sea as opposite to the spot.

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Helpful?
Thank CHANDRASHEKHAR P
Indika D, Assistant Manager Operations at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Greetings from Bentota Beach by Cinnamon. Thank you for the review posted with five stars following your visit to Bentota Beach by Cinnamon.We are so much happy that you have enjoyed your time spent with us-even though it was a short one- and we appreciate the tempting review that you have made about your experience. Bentota is well...

Delhi, Delhi, India
Reviewed 2 weeks ago

The only hotel which has a river and the beach front in bentota. The staff is excellent the manager I think Mr .Rajesh/prem and the bell man are very very helpful. You enter the hotel and the fragrance of cinnamon overpowers you. The entrance seems like that of a movie studio. The water body in the middle is also nice...

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1Thank Hurrshk
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Thank you for your encouraging review based on your stay at Bentota Beach by Cinnamon. We are extremely delighted to hear that your stay had been memorable and you have liked many aspects of the hotel under calm and tranquil, lush surroundings. Bentota Beach by Cinnamon is one of the world famous tourist resorts with 133 rooms situated...

Reviewed 3 weeks ago via mobile

Big, corporate style hotel. Arrived and was offered a myriad of add ons for a price. Restaurants are far below average for the price. Really, we stayed further south in an AirBnB and ate out at the local restaurants. They were delicious and not pricey. Here, it is pricey and bland... unless you are into cafeteria food... with one caveat--breakfast...

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Helpful?
Thank Tutybello
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Thank you for the comments made followed by your stay with us. We wholeheartedly regret for the inconveniences caused to you during your stay and had those been brought to the notice of management, we could have immediately attended to, for your convenience. With regard to the food quality and buffet standards, we have addressed your comments with...

Reviewed 3 weeks ago via mobile

The main point about this hotel is the stunning beach in front of it. So beautiful and relaxing! The hotel itself is lovely with an open interior with lovely well air conditioned rooms and nice green areas to sit in the sun. The food was tasty however I did suffer a mild tummy trouble after eating here so be careful....

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Helpful?
Thank Max M
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Thank you for your review followed by your stay at Bentota Beach by Cinnamon. The contents in your review is well noted. Whilst thanking you for the positive comments made, we will ensure all the areas for improvement be closely looked at and action taken especially on friendliness of the staff. Bentota is one of Sri Lanka’s top...

Reviewed 3 weeks ago via mobile

We had a fantastic stay at this resort which was made even more special by the service we received from the staff, particularly their front of house manager Pradeep. While some of the rooms were a little dated and in need of a refurb the resort itself was fantastic. Lots of activities for everyone and a good selection of evening...

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Helpful?
Thank Janine O
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Greetings from Bentota beach by Cinnamon! We are very much pleased to read your wonderful review and the five star rating followed by your recent stay with us. We are glad to have served you on your wonderful holiday and making your stay a pleasant one. Thank you for the sentiments offered on our services and facilities. It...

London, United Kingdom
Reviewed 3 weeks ago

After a bad experience at another Cinnamon Hotel whilst on our honeymoon in Sri Lanka the service we received from start to finish at Bentota Beach by Cinnamon was exceptional. Sanjeeva the General Manager looked after us well and the room we were allocated was very special. We were greeted with balloons and afternoon snacks in our room upon arrival...

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Helpful?
Thank Squiz1978
Indika D, Assistant Manager Operations at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Greetings from Bentota Beach by Cinnamon. Thank you for the heartfelt remark. We are delighted to know that you enjoyed your experience at Bentota Beach by Cinnamon. We will assure to share your wonderful review with our team. Thank you for recognizing our staff and acclaiming true cinnamon hospitality. Whilst thanking you for sharing your positive feedback and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Situated on the southern coast of Sri Lanka, Bentota Beach by Cinnamon is the perfect getaway from the buzzing city life. The resort specializes on water sports and other adventures at its own Water Sports centre with a variety of activities such as wind surfing, jet skiing, and banana boat riding. ... more   less 

Additional Information about Bentota Beach by Cinnamon

Address: Colombo-Galle-Hambantota-Wellawaya Highway | Galle, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: $87 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bentota Beach by Cinnamon 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Bentota Beach Hotel Sri Lanka
Hotel Style:
#7 Luxury Hotel in Bentota
#8 Spa Hotel in Bentota
#10 On the Beach Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Bentota Beach by Cinnamon staff and other travellers.
28 questions
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Questions? Get answers from Bentota Beach by Cinnamon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor, ocean view or river view”
Tangawizi_Sandan, 24 Apr 2017 | Read review
“The superior rooms has a good view of the river or the sea. Rooms are spacious but the bathrooms are very small and very old.”
ramesha497, 17 Apr 2017 | Read review
“Rooms facing Sea may be chosen best view.”
827chandrashekharp, 11 Apr 2017 | Read review
“look for a beach front view room if possible”
Hurrshk, 6 Apr 2017 | Read review
“Room 208 in the main building...top floor... perfect! Views across the Indian ocean and river”
  • Room 208 view at sunset!
DJHolman, 21 Mar 2017 | Read review
5 of 5