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Bentota Beach by Cinnamon

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Bentota Beach by Cinnamon
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1,380 Reviews from our TripAdvisor Community

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There are newer reviews for Bentota Beach by Cinnamon
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Showing 1,063: English reviews
Reviewed 29 September 2014

Recently stayed here for 2 nights with my wife and 3 year old daughter. Positives were the swimming pool, playground, close proximity to the beach and price(not the one quoted on the hotel website) Negatives; wi fi worked now and again but didn't work in the bedroom, only luke warm water in shower/sink asked 4 times for it to be...

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Helpful?
1Thank Damien B
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for your review. It would never be our intention for a guest to leave less than satisfied with their stay, and we are sorry that your expectations were not met in this instance. Also Your comments have been noted, and we will look into this for future developments.

London
Reviewed 24 September 2014 via mobile

Overall I would say this hotel is average. Sure, great location, fantastic beach etc. But the room was not so special, small, broken tap and a slightly mouldy shower cubicle. I would stay here again but only if I got the same deal I found on Expedia, three nights for £120. It's not worth more than that.

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Helpful?
Thank Hillcross
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for your rating. We will address your concern accordingly in order to prevent a similar experience from re occurrence. We work hard to ensure that these improvements be completed before your next trip. Thank you for your review, we hope to see you again soon.

Negombo, Sri Lanka
Reviewed 21 September 2014

Hotel Is situated in between the river and the sea fantastic location. There is a lovely beach just in front of the hotel.It has a lovely pool and and this hotel is done by famous architect call Jeffery Bawa.First impressions were that staff were friendly service and the food was lovely.

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Helpful?
1Thank Pesh_Mindini
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

We are honored you chose Bentota Beach Hotel for your holiday. It was a true pleasure for us to have the chance to create the right settings for making your holiday so special and memorable. Look forward to the pleasure of welcoming you back.

Colombo, Sri Lanka
Reviewed 16 September 2014

A hotel situated in tourism heart in beautiful Benthota with easy access and good parking space, characterized by cinnamon scent of cinnamon resorts always freshens tired souls. Large unmatched Buffet Comfortable Rooms Lot of out door activities and ample space should always be noted Lobby area is stunning and still my favourite.

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Helpful?
Thank Anuruth
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

We are very happy to know about the great experience that you had during recent stay at Bentota Beach hotel. We are lucky to have such a great location which is central to a better expression while on holiday. Hope you would visit us once again.

Dorking, United Kingdom
Reviewed 14 September 2014

We stayed at Bentota Beach hotel for 4 nights in August 2014. First impressions were that staff were friendly and the food was lovely. There is a lovely beach just infront of the hotel, and the on-site pool is lovely. We also went on a river cruise with the guys based over by the water sports area, well worth it....

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Helpful?
2Thank Jessica020595
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

We thank you for posting your review on Trip Advisor following your stay with us. We like our guest to feel right at home when they arrive, and throughout their stay. We are glad that you had impressed with our team. Your constructive feedback is deeply valued by us and will certainly be looked in to as areas where we...

Dubai, United Arab Emirates
Reviewed 14 September 2014 via mobile

Our first hotel when we visit in srilanka and I can say that its the most amazing hotel to stay..you will feel the warmth welcome from all the service staff they are all friendly and accomodating..the selection of food in the buffet was really good and especially the view was fantastic..I highly recommended this hotel..

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Helpful?
2Thank maeiden
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your time with us and that our staff went beyond and exceeded your expectations. It gives us great pride when we read such positive reviews. We look forward to welcoming you and your family back to our hotel, hopefully in the near...

Reviewed 14 September 2014 via mobile

Its was an amazing 3 days love everything's food is amazing special the dinner , the pool the people who work in this hotel 'nd the place was awesome its near the sea and the rever , but one thing is not good the bed is not clean very much .. and i love the BBQ place near the reverse...

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Helpful?
1Thank Sarah. M
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for your review as we always appreciate feedback from our guests as this helps us to improve our service. We hope you will give us another chance to impress you with the excellent service we do provide.

West Midlands
Reviewed 13 September 2014

Myself and my husband stayed at BBH for 6 nights in August 2014, following a 6 night stay at a hotel in Waikaal, Sri Lanka (I will also be writing a review on that hotel if you are thinking about visiting Sri Lanka and would like to compare hotels). Our first impression of BBH was positive – the reception area...

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Helpful?
1Thank floozy
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to provide a comprehensive review on your stay at Bentota Beach Hotel. Your comments have been noted very carefully and we would like to ensure you that we could take necessary action where appropriate for improvement. Please do accept our sincere apologies for any inconvenience caused to you during your stay.

London, United Kingdom
Reviewed 11 September 2014

Just returned from Sri Lanka and a stay at the Bentota Beach Hotel. Travelled with Kuoni and the hotel was good but really needed a little bit of money spent and a bit more variation in the one restaurant. Stayed with my two teenage boys who insisted on a relaxing trip rather than "one of your crazy road trip's Dad"....

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Helpful?
1Thank DavidKnubley
Dubai, Dubai, United Arab Emirates
Reviewed 8 September 2014

We stayed 1 night full board with kids age 12 & 14. Beautiful beach had lovely time in the beach. Many friendly squirrels around the garden. Friendly staff always with a smile. Overall food was excellent with a variety. Lovely Breakfast, enjoyed the hot hoppers. I would have been more happy if there were more of seafood. The only negative...

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Helpful?
2Thank Jemina A
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I hope that you will consider staying with us again so that...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Situated on the southern coast of Sri Lanka, Bentota Beach by Cinnamon is the perfect getaway from the buzzing city life. The resort specializes on water sports and other adventures at its own Water Sports centre with a variety of activities such as wind surfing, jet skiing, and banana boat riding. ... more   less 

Additional Information about Bentota Beach by Cinnamon

Address: Colombo-Galle-Hambantota-Wellawaya Highway | Galle, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: $138 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bentota Beach by Cinnamon 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Bentota Beach Hotel Sri Lanka
Hotel Style:
#7 Luxury Hotel in Bentota
#8 Spa Hotel in Bentota
#10 On the Beach Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Bentota Beach by Cinnamon staff and other travellers.
24 questions
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Questions? Get answers from Bentota Beach by Cinnamon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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