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The Surf Hotel

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The Surf Hotel
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699 Reviews from our TripAdvisor Community

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There are newer reviews for The Surf Hotel
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Showing 519: English reviews
Reviewed 20 May 2016 via mobile

The only thing that works out for the hotel is the view, no doubt it has most amazing view from the rooms but everything else work against the hotel. The staff at restaurant do not seem to understand what has been requested for, ordered for a pasta which was too dry and inedible, the veggies that were requested with the...

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Helpful?
Thank Blavodka
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Sir, Greetings from The Surf Hotel - bentota. Thank you for taking time to write a review. The contents are well noted and will be shared with the relevant departments. Thank you once again for the feed back and looking forward to see you again at the hotel.

London, United Kingdom
Reviewed 20 May 2016

Myself, my wife and our 18 months old child arrived here late at night for a week long stay. We were welcomed to the hotel (although they assumed we weren't arriving) and were given a nice refreshing drink with a cinnamon stick in, which we couldn't finish before being rushed off to pay for our stay and taken to our...

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Helpful?
1Thank thefunkylizard
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Sir, Greetings from The Surf Hotel - Bentota Thank you for the lengthy and detailed review. Looking forward to welcome you again at The Surf Hotel. Take care and good luck.

Colombo, Sri Lanka
Reviewed 18 May 2016

Great location and the staff are very friendly and pleasant. Amazing view and very relaxing. Also the food was great. And of course it was very clean. Really enjoyed our stay. Hope to visit again sometime in the future.

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Helpful?
Thank rashithag
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Rashithag, Greetings from The Surf Hotel - Bentota. Thank you for taking time to write a review. Its a pleasure to see that you have enjoyed the amazing view, the great food, clean hotel and the friendly and pleasant staff. Looking forward to welcome you again. Take care and good luck.

Colombo, Sri Lanka
Reviewed 18 May 2016

We have stayed in the hotel for one night 6ppl in 3 rooms and it was good expectation. staff were polite and helpful. staying in the resort all day. It have very nice big pool. We love it. Only thing we request earlier double beds rooms. But they give twin beds rooms. Room service was good and very quickly.

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Helpful?
Thank s_d_sanjaya
Asela K, General Manager at The Surf Hotel, responded to this review

Dear S D Sanjaya, Greetings from The Surf Hotel - Bentota. Thank you very much for the lovely review. Its a pleasure to note that you have enjoyed the lovely pools and the helpful staff. Looking forward to welcome you again at The Surf Hotel. Take care and good luck.

Reviewed 18 May 2016 via mobile

Hotel is located on an excellent spot on the beach. Has good options on veggie food. The biggest disappointment was the unhelpful staff. 1) As soon as we were shown the room, we requested for a change since it was right by the pool and was noisy. The staff at the desk promised to change it at the earliest but...

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Helpful?
Thank Ashwin C
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Ashwin C, Greetings from The Surf Hotel - Bentota. Thank you very much for taking time to write a review. The contents are well noted and will be taken up with relevant departments. Looking forward to welcome you again at The Surf. Take care and good luck.

Tenerife, Spain
Reviewed 15 May 2016

Nice spacious rooms with comfortable beds, beautiful views onto the beach. Both pools were lovely and kept very clean as was all of the areas. Staff were very polite and provided the service we had grown accustomed to all week in Sri Lanka. Nice varied breakfast buffet. We decided to eat in Cafe bar one evening as did not feel...

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Helpful?
Thank Tenshell
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Tenshell, Greetings from The Surf Hotel - Bentota. Thank you very much for the review. Its a pleasure to see that you have enjoyed the nice spacious rooms, comfortable beds, the beautiful beach, lovely pools, clean hotel and the good service provided by staff. All the other contents are well noted and will be looked in to. Looking forward...

Vancouver, Canada
Reviewed 15 May 2016

Had a great stay at The Surf Hotel to end our trip in Sri Lanka. Staff were phenomenal, over the top with service, attentiveness and attitude. Rooms were awesome, with huge bed, balcony and a view. Beach, pools and lounge areas were fantastic. Food was good. Only complaint was the food cost for lunch and dinner, more than expected with...

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Helpful?
Thank Jesse S
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Jesse S, Greetings from The Surf Hotel - Bentota. Thank you very much for taking time to write a review. Its always a pleasure to see that our guests have enjoyed their stay at the hotel. Specially when they call the staff phenomenal, over the top with service, attentiveness and attitude as they are the front line who represent...

Reviewed 14 May 2016 via mobile

👍🏻We have stayed in the hotel for tow night and it was beyond expectation.staff were polite and helpful.staying in the resort all day would be quite enough for smooth get away. 👎🏻 the water supplier in the bathroom needed extra hot waster pressure,and there is no spoon provided for tea/coffee maker.swimming pool has lots of chemicals products which effect sensitive...

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Helpful?
Thank Omar S
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Omar S, Greetings from The Surf Hotel, Bentota. Thank you for taking time to write a review. Its always a pleasure to see that our guests have enjoyed their stay with us. So happy to see that we have managed to deliver our services beyond your expectation. All other comments are well noted and will be passed on to...

Reviewed 12 May 2016 via mobile

The rooms are below average. The manager is absolutely rude and has zero customer respect. Totally not worth the stay... Food is bad too. Vegetarians have really not many choices. Overall, the surf hotel staff are lethargic and rude.

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Helpful?
Thank Rupa S
Colombo
Reviewed 11 May 2016

The hotel certainly exceeded our expectations and the staff were extremely polite & friendly. The surroundings were well maintained & consistent with the overall theme of the property. I would definitely visit again.

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Helpful?
Thank stefan_blessing
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Stefan Blessing, Greetings from The Surf Hotel - Bentota. Its a pleasure to note that we have exceeded your expectations and the extremely polite and friendly staff. Looking forward to welcome you again at The Surf Hotel. Take care and good luck.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Surf Hotel

Address: Beach Road, Bentota, Bentota 80500, Sri Lanka (Formerly Lihiniya Surf Hotel)
Region: Sri Lanka > Southern Province > Bentota
Price Range: $182 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Surf Hotel 4*
Number of rooms: 95
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Also Known As:
The Surf Bentota Hotel Bentota
Lihiniya Surf Bentota
Hotel Lihiniya Surf
Lihiniya Surf Hotel
Hotel Style:
#6 Luxury Hotel in Bentota
#6 Spa Hotel in Bentota
#7 Family Hotel in Bentota
#8 On the Beach Hotel in Bentota
#10 Romantic Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from The Surf Hotel staff and other travellers.
20 questions
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See all questions (20)

Questions? Get answers from The Surf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Was informed all rooms are sea facing. Mine was.”
 of 5 bubbles pradeep49, 25 Nov 2016 | Read review
“The rooms on the ground floor - this directly leads you to the lawn and the beach.”
  • Blue Ocen
 of 5 bubbles Sudhir667, 25 Nov 2016 | Read review
“Leave it up to the reception they will give u the best room.”
 of 5 bubbles 671nileshr, 18 Nov 2016 | Read review
“Excellent for a beach holiday!”
 of 5 bubbles mariodez777, 15 Nov 2016 | Read review
“all rooms are sea facing . we had 2 rooms away from the pool area which was good coz we had our privacy.”
 of 5 bubbles 155seema, 7 Nov 2016 | Read review
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