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Centara Ceysands Resort & Spa Sri Lanka

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Centara Ceysands Resort & Spa Sri Lanka
Centara Ceysands Resort & Spa Sri Lanka
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1,499 Reviews from our TripAdvisor Community

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Showing 1,219: English reviews
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Luxembourg City, Luxembourg
Reviewed 2 days ago NEWvia mobile

Actually in this hotel ( max rate 3,5 stars )waiting to leave on sunday. This all-inclusive hotel is the best ever joke. They have there own definition. You have to pay for cappucino at breakfast, herbal tea does not even exist. You have to pay for one shrimp at the pool but can get six in the 360 restaurant. Logic...

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Helpful?
1Thank Yves B
Stockton-on-Tees, United Kingdom
Reviewed 2 days ago NEW

We had never been to Sri Lanka before but chose this hotel for our wedding in February, it was just the two of us and we were not disappointed, we had a fantastic day and the Sri Lankan blessing made it all the more special along with the fabulous ladies there who helped us make our wedding on the beach...

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Helpful?
Thank jane h
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear jane h, What a fantastic feedback! It’s always a pleasure to receive feedback of this nature and to know our team members made your WEDDING experience so memorable! Thank you again for the wonderful feedback and recognizing so many positive aspects of your stay. We will certainly pass on your gratitude to the team. We look forward to having...

stevenage
Reviewed 3 days ago NEW

We stayed here for a week after 10 days touring Sri lanka. It is set on the lovely beach at Bentota and accessed via a boat ride across the lagoon. At first we were allocated a standard room which overlooked the gym and spa.and was close to the aircon outlets from these buildings.This proved a bit noisy at night but...

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Helpful?
1Thank jenst1
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear jenst1, Thank you for sharing such a great review of Centara Ceysands resort & Spa Bentota, here on TripAdvisor. It is a pleasure to note your compliments on our staff and the service they provide. They will be greatly encouraged to note your valuable feedback. We will certainly pass on your gratitude to the team and especially to Nilmini...

Leeds, United Kingdom
Reviewed 3 days ago NEW

This was our first stay here since we usually stayed at club bentota but since last year and our awful experience we thought we would give this hotel a go.we where pleasantly surprised and realised how bad club bentota was! Our room was a superior room and was of good standard,clean and it did not smell at all.the food was...

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Helpful?
2Thank Alison P
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Alison P, Thank you for your valuable feedback. Your wonderful feedback suggests you had a comfortable stay with us. It’s always a pleasure to receive feedback of this nature and to know our team members made your experience so memorable! Hope to welcome you back in the near future. Kind regards, Maxi

Cheltenham, United Kingdom
Reviewed 4 days ago NEW

Our beach stay after 8 day tour. Welcome relief after the travels. Superb location, a little boat ride to reach the hotel. Maxi the general manager and his team were excellent. Nothing was an issue to resolve. We had our room overlooking the pool with the beach just beyond. Clean public beach but no sun beds so a little disappointing....

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Helpful?
1Thank Pax8M
Waragoda M, Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Pax8M, Thank you for your valuable feedback. Your wonderful feedback suggests you had a comfortable stay with us. It’s always a pleasure to receive feedback of this nature and to know our team members made your experience so memorable! Hope to welcome you back in the near future. Kind regards, Maxi

Indore, India
Reviewed 5 days ago NEW

The property will start amazing you as soon as you reach the lake side reception! Swimming pool is the best and you wouldn't leave the pool bar early. Rooms are smaller but if you get ocean view then it is better. Dinner and Breakfast had less vegetarian options but still it was decent enough to survive. Staff is a bit...

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Helpful?
1Thank Swapnil B
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Swapnil, Thank you for taking the time to share some feedback with us following your recent visit to our resort. Your points will certainly be shared with the team to ensure we address the shortcomings. Please accept our sincere apologies on the points we did not deliver. Hope to welcome you back in the near future. Kind regards, Maxi

Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEW

We enjoyed a stunning first floor view of the wonderful Indian Ocean, and the room was spotlessly clean and well kept. Each day was an adventure for both breakfast and evening meal, as we ate al fresco overlooking the river. The friendliness of the staff made the week so special.

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Helpful?
1Thank lar467h
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear lar467h, Thank you for your valuable feedback. Your wonderful feedback suggests you had a comfortable stay with us. We look forward to the pleasure of welcoming you back again. Kind regards, Maxi

Doncaster, United Kingdom
Reviewed 5 days ago NEW

We stayed at Centara for around 12 nights, with tours in-between and really enjoyed our stay. We stayed in an Ocean View room. I thought that the location was beautiful, nestled between the Indian Ocean and Bentota River. We really enjoyed eating in Café Bem most evenings and found that there was a good choice and variety of food which...

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Helpful?
1Thank Miranda41290
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Miranda41290, Thank you for taking the time to share this detailed review and for choosing to stay with Centara Resort & Spa Bentota, Sri Lanka. All the points mentioned in your comment will be closely investigated and action will be taken for the betterment of future guests. We look forward to having you back with us for another memorable...

Bishops Stortford, United Kingdom
Reviewed 6 days ago NEWvia mobile

My daughter and I were planning a holiday to celebrate two milestones. We wanted somewhere special and we certainly found it here. The hotel is an absolute gem and from the Management down ALL the staff went out of their way to ensure we had the holiday we were expecting, and more! People who particularly stood out were Indika (Pool...

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Helpful?
2Thank annemb57
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear annemb57, What a fantastic feedback! It’s always a pleasure to receive feedback of this nature and to know our team members made your experience so memorable! We are delighted to note that your daughter's 30th birthday dinner on the beach was an amazing one. Thank you again for the wonderful feedback and recognizing so many positive aspects of your...

German
Reviewed 1 week ago via mobile

We stayed 5 nights in march in an ocean view room. Location is great on an island created through the Bentota river. Thus you are not disturbed by the train who runs down tje coastline from Colombo. Reception staff is rude and not welcoming Rest of staff is very nice and tries its best unfortunatly there is not enough staff...

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Helpful?
Thank venezia0412
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear venezia0412, Thank you for taking the time to share some feedback with us. Your points will certainly be shared with the team to ensure we address the shortcomings. Please accept our sincere apologies on the points we did not deliver, I assure you we will attend to them. We hope to welcome you back soon again. Kind regard, Maxi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Set on Bentota peninsula Centara Ceysands Resort & Spa Sri Lanka enjoys a superb location with the Bentota River on one side and the Indian Ocean on the other, ensuring dreamy views from most areas of the resort, and offering a natural environment along with a wide range of facilities and activities. The resort is accessed by a short boat ride across the lagoon from a departure point a few minutes to Aluthgama station, and river and ocean boat trips are a major attraction. ... more   less 

Additional Information about Centara Ceysands Resort & Spa Sri Lanka

Address: Aluthgama, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: $188 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Centara Ceysands Resort & Spa Sri Lanka 4.5*
Number of rooms: 165
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Bentota
#4 On the Beach Hotel in Bentota
#4 Spa Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Centara Ceysands Resort & Spa Sri Lanka staff and other travellers.
138 questions
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Questions? Get answers from Centara Ceysands Resort & Spa Sri Lanka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room overlooking pool and beach in the background”
 of 5 bubbles Pax8M, 20 Mar 2017 | Read review
“ocean view rooms”
 of 5 bubbles , 19 Mar 2017 | Read review
“first floor , Ocean view”
 of 5 bubbles lar467h, 19 Mar 2017 | Read review
“If you are choosing the Ocean View rooms, make sure the view is not blocked by the pool”
 of 5 bubbles Miranda41290, 19 Mar 2017 | Read review
“The beach views rooms are worth the extra and ask for the block furthest away from the bar area, I think that is block 2.”
 of 5 bubbles T7068VXmikea, 17 Mar 2017 | Read review
5 of 5