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Centara Ceysands Resort & Spa Sri Lanka

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Centara Ceysands Resort & Spa Sri Lanka
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1,299 Reviews from our TripAdvisor Community

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Showing 1,054: English reviews
Portsmouth, United Kingdom
Reviewed 2 days ago NEWvia mobile

My girlfriend and I stayed here for six-nights in November/December 2016. The hotel is nice with a good pool, water activities, and the beach right next to it. All staff we dealt with were very friendly and most had good English speaking skills. If I had a couple of criticisms it would be the following: - Be wary of "Superior...

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Helpful?
1Thank Altitude86
Colombo, Sri Lanka
Reviewed 2 days ago NEW

Overall a good hotel, but there were some issues they really need to work into. I was there with a group and they were really messed up when it comes to Room Allocations. Also the staff is not that much good at helping clients out but some of them are really friendly. Food and Beverage side is very good and...

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Thank Thushan H
Reviewed 2 days ago NEWvia mobile

We spent the last three days of our trip to Sri Lanka in this hotel, based on the good reviews and the fact that it is a resort! The first day once we arrived, the was no good welcoming for us.. knowing that we were four families with our children and we booked two weeks before we came, the rooms...

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Thank Rim D
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Rim D, Thank you for taking the time to share some feedback with us. Please once again accept our sincere apologies with regards to the epoxy paint in the shower, this was rather unfortunate and the team members responsible for this has received further training. Sadly as much as we fog and spray we are in the tropics and...

Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

Spent 8 relaxing days and nights here using the half board plus option. Blue wrist band. Friendly competent staff. Always greeted us with a smile and a few words. Beautiful ocean view room overlooking magnificent 50 m pool. Food was excellent and the provision of wine and cocktails with the meals at no extra charge was unique in our experience....

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Helpful?
1Thank Bill H
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Bill H, Thank you for taking some time to post some feedback for us and future guests. We hope to welcome you back in the near future. Kind regards, Riaan

Reviewed 3 days ago NEWvia mobile

Very nice, beautiful place to relax. I been one week beach.food fanatic. People are very friendly.every day rest on the beach, nobody will come to disturb you .I visited many temples. Tok tok ride adventure and fun

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1Thank lizavolen
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear lizavolen, Thank you for taking the time to share some feedback. We hope to welcome you back in the near future. Kind regards, Riaan

Chennai, Tamil Nadu, India
Reviewed 3 days ago NEW

You get off at the Hotel outer-lounge on the road side for the hotel staff to organise thee boat to get you across the river and enter the hotel. The large polished brass lamp at the outer end of the reception area welcomes you . The hotel reception area itself is not very big like some of the other hotels...

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1Thank SujaJai
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear SujaJai, Thank you for taking the time to share some feedback. We hope to welcome you back soon again and for a bit longer I hope. Kind regards, Riaan

Reviewed 4 days ago NEWvia mobile

We enjoyed very much our stay at the hotel. We had the junior suite which was spacious enough for 2 adults and 2 small kids. It had a bath tub and shower, 2 tv's, 2 balconies. The pool was fantastic, including the large kids pool. There were plenty of sun beds at any hour of the day. The food offer...

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1Thank Claudia C
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Claudia C, Thank you for taking the time to share some feedback. We hope to welcome you back in the near future. Kind regards, Riaan

Reviewed 4 days ago NEWvia mobile

Drove down to Centara with the family for the day. Kids simply loved it. Enjoyed the boat ride. Food and service was excellent. Really like the feel of the hotel. Hope to go back for a longer stay very soon.

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1Thank Suresh W
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Suresh W, Thank you for taking the time to post some feedback. We hope to welcome you back soon again. Kind regards, Riaan

Stow-on-the-Wold, United Kingdom
Reviewed 5 days ago NEW

First off I would like to mention the super staff at Centara who really make this hotel. Especially Dilan in the restaurant, who helped me in the evenings as I am visually impaired, and Nilmini in reception who made me feel like part of the family. However, I did encounter some serious problems during my stay. I have addressed these...

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Thank kateT6114ZM
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear kateT6114ZM, Thank you for sharing some points with us and future guests. I know you met Dean whilst you were here and I have reached out to you on mail following my return to the resort. We will certainly focus on the points you shared with us. I will pass your comments with the team especially those mentioned such...

England, United Kingdom
Reviewed 5 days ago NEWvia mobile

Rooms good. Nothing to do. Trapped on a peninsula surrounded by hostile beach predators who are kept off resort by guards. Food is bland and boring fake Mexican, fake Indian etc theme night slop. Entertainment is low brow karaoke bilge. Trapped in hotel as they have boats to keep guests in and locals out.

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Helpful?
Thank Rob I
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Rob I, Thank you for taking the time to share some feedback. Please accept our sincere apologies on the points we missed. I will share your comments with the team to see where we can further improve on the restaurants. Hope you tried 360 our A la Carte or Suan Bua our Thai Restaurants. Would have been nice to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Pool
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on Bentota peninsula Centara Ceysands Resort & Spa Sri Lanka enjoys a superb location with the Bentota River on one side and the Indian Ocean on the other, ensuring dreamy views from most areas of the resort, and offering a natural environment along with a wide range of facilities and activities. The resort is accessed by a short boat ride across the lagoon from a departure point a few minutes to Aluthgama station, and river and ocean boat trips are a major attraction. ... more   less 

Additional Information about Centara Ceysands Resort & Spa Sri Lanka

Address: Aluthgama, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: $256 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Centara Ceysands Resort & Spa Sri Lanka 4.5*
Number of rooms: 165
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Bentota
#4 On the Beach Hotel in Bentota
#4 Spa Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Centara Ceysands Resort & Spa Sri Lanka staff and other travellers.
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Questions? Get answers from Centara Ceysands Resort & Spa Sri Lanka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please ensure you get a room on the 1st floor. Great view of the sea on side. And of the river on the other side!”
 of 5 bubbles SujaJai, 6 Dec 2016 | Read review
“If you like your sleep make sure you don't have an interconnecting room and ask for a quiet room or you'll end up near the bar area.”
 of 5 bubbles kateT6114ZM, 4 Dec 2016 | Read review
“If not happy with room ask at reception to change it.”
 of 5 bubbles LondonCockney, 2 Dec 2016 | Read review
“We recommend a Room in the 3. Floor, because from there is a nice View over River and Ocean .”
 of 5 bubbles Rumpelstolz, 25 Nov 2016 | Read review
“Indulging in water sports is a must to make the most of your stay”
 of 5 bubbles mahess2013, 25 Nov 2016 | Read review
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