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Centara Ceysands Resort & Spa Sri Lanka

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Centara Ceysands Resort & Spa Sri Lanka
Centara Ceysands Resort & Spa Sri Lanka
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1,441 Reviews from our TripAdvisor Community

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Showing 1,173: English reviews
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Norton Canes, United Kingdom
Reviewed yesterday NEW

The location for this hotel is between the river and the beach. The beech is beautiful with a long stretch of sand and hardly anyone else using it. The hotel has a large pool with a swim up bar and plenty of room for sun bathing and beds available. The hotel is reached from the town through secured gates and...

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Helpful?
Thank 1949Tony
Nuneaton, United Kingdom
Reviewed yesterday NEW

It was a unique experience to arrive at this hotel by boat due to its location. We were given a good welcome & shown to our room which deserved the category, superior. We had booked a garden view but the very small balcony looked onto the roof of the shops which was a big disappointment. We got the opportunity to...

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Helpful?
Thank Jeanette P
Herzlia, Israel
Reviewed 2 days ago NEW

We stayed at this resort being in a guided tour group.Unfortunately we received a room v.s to the pool but the room smelled bad and we had feeling of mildew.On the top that we had a lot of mosquitoes in the room.First we asked for a solution and they offered us another room but even in the new room offered...

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Helpful?
Thank YacovHerzlia_Israel
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear YacovHerzlia_Israel, Thank you for taking the time to post some feedback on your recent visit. Please accept our sincere apologies for the points we missed. We will certainly discuss the comment with the team to ensure we improve where need be. Hope to welcome you back soon again. Kind regards, Riaan

York, United Kingdom
Reviewed 2 days ago NEW

We arrived at 7.20 am no welcome drink ! No room ready until 3.00pm ! no advice on the resort ! No Map given , Not even shown where to go and get breakfast We were given the wrong wrist bands - We had paid for all inclusive given an half board band ! we had paid for a high...

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Helpful?
Thank Anita G
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Anita G, Thank you for taking the time to post some feedback for us. Please accept our sincere apologies on your arrival experience. This is certainly not our standard as you will see from other reviews. Your comments will be shared with the team to ensure we do not repeat. Hope to welcome you back in the near future....

Lincoln, United Kingdom
Reviewed 3 days ago NEW

The hotel is superbly located on the beautiful island of Sri lanka, it is operated by a well known chain of hotels and managed by an efficient team to ensure a great experience. The rooms are a good size (especially the family residence) and well kept by the pleasant housekeeping staff. Food is very good and the restaurant staff are...

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Helpful?
1Thank Magnalan
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Magnalan, Thank you for taking the time to share some feedback with us. We will certainly share your comments with the team. Kind regards, Riaan

Evesham, United Kingdom
Reviewed 3 days ago NEW

We spent two weeks, all inclusive, deluxe sea view room 3217 at this hotel. The location is perfect with the river running along one side and a spectacular 2 mile perfect sandy beach on the other. It is so good not to have a beach littered with sun beds and bars etc. The staff are all welcoming and very friendly....

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Helpful?
Thank fiona s
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear fiona s, Thank you for taking some time to share some feedback with us. We hope to welcome you back in the near future. Kind regards, Riaan

West SussexUK
Reviewed 4 days ago NEW

We had a superior room with a river view . Think this is probably better than the Ocean view. The entrance is great with a river cruise taking you over by boat into the hotel. Rooms are cool with air con and wifi for x2 devices works OK. The location with river & beach is different and enjoyable. Our special...

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Helpful?
1Thank deannewton
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear deannewton, Thank you for taking the time to share some feedback with us. We hope to welcome you back soon again. Kind regards, Riaan

Goldau, Switzerland
Reviewed 5 days ago NEWvia mobile

Unfortunately my first impressions of the hotel and especially the room I was given were poor to very poor. The hotel and rooms are tired, cleanliness is questionable (bathrooms especially) and the first room I was given simply stunk. The second one was better, smell wise. Food was ok and staff very friendly. The location is good, although you need...

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Helpful?
Thank bilibel
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear bilibel, Thanks you for taking the time to share some feedback with us. Please accept our sincere apologies with regards to the room aspects. We will discuss this further with our Housekeeping and Engineering teams to see where we can improve further. Hope to welcome you back soon again. Kind regards, Riaan

Gloucester, United Kingdom
Reviewed 5 days ago NEWvia mobile

We have just got home after a 10 day holiday staying at the Centara Ceysands and everything about it has been brilliant. We stayed in a Family Residence room (3017) which had a lounge area with bunk beds for the children and a separate bedroom with ensuite shower room. The room was on the ground floor and overlooked both the...

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1Thank elinorscarlett
Waragoda M, Manager Quality & ASsurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear elinorscarlett, What fantastic feedback! It’s always a pleasure to receive feedback of this nature and to know our team members made your experience so memorable! Thank you again for the wonderful feedback and recognizing so many positive aspects of your stay.We will certainly pass on your gratitude to the team and especially those mentioned. We look forward to welcoming...

Grimsby
Reviewed 6 days ago NEW

Where to start ! After a long journey and finally arriving at the hotel, I hadn't paid attention to the reviews to say, on arrival you are dropped off at the entrance to the complex, which is on the opposite side of the river, to our relieve the boat arrived to take us over to the hotel, this was at...

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Helpful?
3Thank Brats_10
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Brats_10, Thank you for taking the time to share this detailed review and for choosing to stay with Centara Resort & Spa Bentota, Sri Lanka. It’s always a pleasure to receive feedback of this nature and to know you had a great time with us. Thank you for recognizing so many positive aspects of your stay.We will certainly pass...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Pool
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on Bentota peninsula Centara Ceysands Resort & Spa Sri Lanka enjoys a superb location with the Bentota River on one side and the Indian Ocean on the other, ensuring dreamy views from most areas of the resort, and offering a natural environment along with a wide range of facilities and activities. The resort is accessed by a short boat ride across the lagoon from a departure point a few minutes to Aluthgama station, and river and ocean boat trips are a major attraction. ... more   less 

Additional Information about Centara Ceysands Resort & Spa Sri Lanka

Address: Aluthgama, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: $197 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Centara Ceysands Resort & Spa Sri Lanka 4.5*
Number of rooms: 165
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Bentota
#4 On the Beach Hotel in Bentota
#4 Spa Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Centara Ceysands Resort & Spa Sri Lanka staff and other travellers.
132 questions
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Questions? Get answers from Centara Ceysands Resort & Spa Sri Lanka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer sea view”
 of 5 bubbles 492fionas, 22 Feb 2017 | Read review
“Pool/sea view was excellent”
 of 5 bubbles Brats_10, 19 Feb 2017 | Read review
“Sea view corner rooms”
 of 5 bubbles fordsout, 19 Feb 2017 | Read review
“all rooms show the river or the sea”
 of 5 bubbles Sugarsandrab, 14 Feb 2017 | Read review
“Only six rooms like ours so try and get one of these - is worth it!”
 of 5 bubbles Niceandhappy, 13 Feb 2017 | Read review
5 of 5