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Hotel Susanthas

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Traveller (48)
Room & Suite (16)
Pool & Beach (5)
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Overview
  • Excellent33%
  • Very good46%
  • Average12%
  • Poor3%
  • Terrible6%
3 weeks ago
“Poor Service & Rude Staff”
13 Mar 2016
“Terrible service, very unfriendly ”
Public Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
All hotel details
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Reviews (63)
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1 - 5 of 34 reviews
Reviewed 3 weeks ago

We came to this hotel after viewing a number of competitors in the area (Via Tuk Tuk Micheal, a famous tuk tuk driver). This hotel stood out for us as the location was great being by the beach near the quiet train stop. The establishment...More

Thank Daniel M
A TripAdvisor Member
568
Reviewed 14 March 2016 via mobile

We popped into the restaurant of this hotel for a bite to eat and some drinks and received a very icy reception. Our orders took a long, long time to come out. Whilst the food wasn't bad, the bar staff were rude and uninterested, which...More

1  Thank A TripAdvisor Member
Reviewed 19 December 2015

I stayed for one night passing through. It did the job, but probably my least favourite stay during my holiday. I thought the prices were double what they should be and seemed to be inflated by the the success of the 5-star resorts around it....More

Thank 2016Dan
Reviewed 25 August 2015 via mobile

Ok. From other reviews I guess our experience seems odd, but here it is: Susanthas is way overpriced for the small moldy smelling room you get. The room we stayed in smelled of mold, had big holes in the mosquito net and doors could not...More

Thank MrManOnTheMoon
Reviewed 18 April 2015 via mobile

We are a family of four, 2 adults and 2 kids 6&8. Had a great time, no problems. Close to every thing. Friendly staff. Can catch the train up and down the coast. Some great resorts around for great food options. Relaxed and great for...More

1  Thank mrsulo
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Best Value Properties in Bentota, Sri Lanka
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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$35 - US$59 (Based on Average Rates for a Standard Room)
Hotel Style
#13 Spa Hotel in Bentota
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$35 - US$59 (Based on Average Rates for a Standard Room)
Hotel Style
#13 Spa Hotel in Bentota
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (16)
Pool & Beach (5)
Dining (4)
Questions & Answers
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Room Tips
"Depends on the price--the AC and no AC varies according to your budget. There are family suites--bungalows..."
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"If you can't handle the heat, go for an air-con room. THe old rooms don't have much of a view..."
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"Rooms in the main building are more quiet and have A/C"
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"The deluxe rooms were worth the extra $10 or so they charge at the hotel."
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