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Heritance Negombo

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Traveller (1031)
Room & Suite (162)
Pool & Beach (66)
Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“swim up bar”(28 reviews)
“duty manager”(43 reviews)
“mad dogs”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (978)
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827 results
Traveller rating
530
201
60
15
21
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LanguageEnglish
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530
201
60
15
21
Show reviews that mention
All reviewsswim up barduty managermad dogspremium roomsri lankaspecial thankssea viewfront officepublic beachlovely balconymini bardinner buffetamazing hotelpool staffmodern hoteldirect access to the beachpool area is
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1 - 5 of 827 reviews
Reviewed today

This is an absolutely lovely hotel. The staff couldn't be more helpful and friendly and I would particularly like to mention Romina and Pradeepun on the reception desk and Shakila who looked after us in the restaurant. These staff particularly stood out as very welcoming...More

Thank Louise101010
Reviewed yesterday

We only stayed one night at the end of our tour so couldn't take advantage of all the facilities due to lack of time. The pool looked great and the beach is a step away. The breakfast buffet was great with plenty of choice from...More

Thank Vance W
Response from Leila A, Manager at Heritance NegomboResponded yesterday

Dear Valued Guest, We are delighted to read your feedback with regard to your recent visit to Heritance Negombo. While appreciating the positive endorsements, we have taken note of the concerns raised and will ensure that the same is shared with the team. We do...More

Reviewed yesterday via mobile

It was a great hotel with its creative pool and friendly service. The rooms are nice and clean. The cocktails were pretty good! However the surrounding wasn't that fun... The view we had was great facing the beach however it wasn't really safe to swim...More

1  Thank ingridlebanon
Response from Leila A, Manager at Heritance NegomboResponded yesterday

Dear Valued Guest, Thank you very much for visiting Heritance Negombo and we appreciate you taking the time to share your feedback with us on Trip Advisor. It is truly encouraging for me and my team to receive such positive feedback from our valued guests....More

Reviewed yesterday

We had 16. days at this amazing hotel. The staff is lovely, polite and helpful. They made me so happy. The security is great. You feel very taken care of here. The food was so good, no word to explain. Everyday they had many different...More

1  Thank Iresha S
Response from Leila A, Manager at Heritance NegomboResponded yesterday

Dear Valued Guest, We are glad to hear that you have had a comfortable and relaxing stay at Heritance Negombo. It is truly encouraging for me and my team to receive such positive feedback from our valued guests. We will be delighted to welcome you...More

Reviewed yesterday

Great traditional hotel as a 'soft landing' to our Sri Lankan holiday. Service is the high point of this hotel, staff were simply fantastic. Room facilities were great as was pool & swim up bar & food. Our only feedback was the sticker shock of...More

Thank 391cathw
Response from Leila A, Manager at Heritance NegomboResponded yesterday

Dear Valued Guest, We are delighted to read your feedback with regard to your recent visit to Heritance Negombo. While appreciating the positive endorsements, we have taken note of the concerns raised and will ensure that the same is shared with the team. We do...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$143 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Negombo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Negombo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1031)
Room & Suite (162)
Pool & Beach (66)
Dining (58)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ZebraLane
24 June 2018|
AnswerShow all 3 answers
Response from Leila A | Property representative |
Dear Ms.Deborah, We truly regret you had to go through certian inconvenience, however, on 14th of May our team had replied to your inquiry on the same day. For further clarification you can reach us on... More
1
Vote
aktundrarose
18 June 2018|
Answer
Response from Senaka B | Reviewed this property |
There is a mini fridge in the room. They have the universal flat 3pin power outlets. I am sure the reception should have multi adapters if required.
1
Vote
Room Tips
"Premier Rooms are work the extra cost."
Read review
"Top floor superior room best"
Read review
"Ground floor rooms give direst access to pool"
Read review
"All room face the sea. ground flr terraces, upper flr balconys"
Read review
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