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Lugogo Sun

Hotels.comUS$73*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$73*
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Lugogo Sun
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257 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Reviewed 30 January 2017

I stayed here with my family over December. Room was okay, but we got one that was quite close to the generator I think (by the parking area), and it was quite noisy. Overall, the hotel definitely has seen better days. Noisy elevators, holey towels, but at least the kids loved the pool area.

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Helpful?
Thank JR2926
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear JR2926, Thank you for posting your comments on TripAdvisor. We regret to learn that your stay with us did not meet your expectations and apologise that you were not allocated a suitable room due to the high occupancy of the hotel during your stay. With regards to the overall condition of the hotel, a refurbishment is planned in the...

Dundee, United Kingdom
Reviewed 24 January 2017 via mobile

We stayed one night at this hotel whilst visiting Swaziland,our room overlooked the pool bar and was fine.The room was spacious and comfortable,the tv reception was not too great.We had a snack at the Pool Bar and were surprised by the size of it,the bacon and egg toastie came with fries and basic salad,it was excellent.Wi-fi is available free for...

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Helpful?
Thank beardie27
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Beardie27, Thank you for reviewing your stay with us. We greatly appreciate your feedback and look forward to welcome you again soon. Sincerely Lance Rossouw Area General Manager

Stratford-Upon-Avon
Reviewed 20 January 2017

We stayed here for 1 night to get to KwazuluNatal easily. We were given warning not to use the tap water in the hotel even for brushing our teeth.Our guide took us to a supermarket before checking in to purchase bottled mineral water as the tap water was unsafe to drink.The hotel is quite ordinary with a nicely served buffet...

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Helpful?
Thank Marichu M
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Marichu M Thank you for posting your comments on TripAdvisor. We sincerely appreciate the time you have taken to send us your feedback. We are very concerned about your comments about our tap water and would like to assure you that our water is safe to drink and the hotel has never had any issues or incidents whatsoever in...

Durban, South Africa
Reviewed 2 January 2017

the Hotel had 7 rooms for us and organised at short notice 7 more rooms . Rooms were all well made up clean and spacious the Food was excellent with great selection service was excellent and waiters very friendly lovely stay

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Helpful?
Thank kingsrest
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Kingrest, Thank you for your review and for choosing to stay with us. We appreciate your wonderful comments about the rooms, food and the staff. We do hope to welcome you again soon. Sincerely Lance Rossouw Area General Manager

Nottingham
Reviewed 20 November 2016

We stayed here for one night as part of a tour. Our tour guide had previously told us that many aspects of Swaziland were old-fashioned and this hotel, whilst no better than reasonable, reminded us of better days, which the hotel had obviously seen. It was in many respects a very functional place. It also struck us as a very...

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Helpful?
Thank Canonterry
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Canonterry, Thank you for taking the time to write a review about your stay at our hotel. We appreciate your constructive feedback and truly regret that we did not meet your expectations of our product and services. We have noted the issues you raised and will address and rectify any short comings. With regards to the overall condition of...

Pretoria
Reviewed 12 November 2016 via mobile

I stayed at the Lugogo Sun over two weeks in November whilst in Swaziland for work. The hotel albeit advertised as 4 stars, was dilapidated, needs serious renovations. Only buffet service at night, poor selection for vegetarians, pub dinner was reasonably priced, but standard choices: of pizza, very greasy, toasted sanwitches and chicken chips for meat eaters. Difficult to dine...

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Helpful?
Thank KingRaja7
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear KingRaja7, Thank you for taking the time to write a review about your stay at Lugogo Sun. We appreciate your constructive feedback and truly regret that we did not meet your expectations of our product and services. We have noted the issues you raised and will address and rectify any short comings. With regards to the overall condition of...

Benicia, California
Reviewed 2 November 2016

We spent only one night here on a group tour with Gate 1. Our room was #304, overlooking the parking lot. It was spacious and clean, with 2 beds. The shower was kind of crazy-- hard to control the spray. The wifi code was indecipherable, so I just gave up. Dinner, however, was a welcome change from grilled meats. There...

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Helpful?
2Thank maryf55
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Maryf55, Thank you so much for sharing your experiences with us. It is always good to hear from our guests as your feedback helps us gauge what we do well and what we can improve upon. We apologize for the hotel facilities that did not meet your expectations and we will be sure to share your comments with our...

Englewood, FL
Reviewed 29 October 2016

We stayed here one night as part of a SmarTours tour of South Africa. There is a golf course, swimming pool and casino nearby, but we felt isolated as the town was not within walking distance. We ate a very good meal in the sister hotel nearby, accessibly by shuttle. The rooms were clean and adequate in size.

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Helpful?
Thank FL_Jane
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear FL_Rose, Thank you so much for taking the time to give us your feedback. We really appreciate your comments. Thank you for choosing to stay with us and we hope to welcome you again soon. Yours sincerely Lance Rossouw Area General Manager

Hermanus, South Africa
Reviewed 27 October 2016

Looks good from the outside but poor on the inside from start to finish. I would definitely not bother wasting my money if you are considering staying at this hotel - go somewhere else. Its unbelievably difficult to find for starters and once found you wish you were lost all over again!

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Helpful?
Thank Bwana-Rafiki
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Bwana-Rafiki, Thank you for your review of our hotel. We regret that our facilities did not meet your expectations and apologize for any inconveniences. We appreciate your feedback and thank you for choosing to stay with us. Yours sincerely Lance Rossouw Area General Manager

Plainfield, Illinois
Reviewed 18 October 2016

The rooms here were very clean. The bed was comfortable and the shower was great. The negative for this hotel was the staff. Very unapproachable and it seemed as if you were bothering them to ask a question. Every 10 minutes there is a shuttle to a more upgraded hotel with good food. The buffet breakfast was delicious with the...

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Helpful?
1Thank Grumpyone88
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Grumpyone88, Thank you for your review of our hotel. We appreciate your good comments about the food offering and general areas of the hotel. We sincerely apologize for the negative attitudes from the staff, and appreciate you bringing this to our attention. What you experienced is unacceptable and not the norm in our hotels. Our team strives to provide...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A warm welcome awaits visitors to the Lugogo Sun Hotel in Swaziland. Breakfast and dinner is served daily with a buffet lunch every Sunday, complete with live entertainment. For the kids, there’s Kamp Kwena - an adventure of excitement and entertainment. There’s a TV room, jungle gym, sandpit, putt-putt course, tree house and our specially trained staff will take care of the kids while mom and dad embark on their own voyage of Lugogo Sun. ... more   less 

Additional Information about Lugogo Sun

Address: Old Mbabane/Manzini Main Road | Ezulwini Valley, Ezulwini H106, Swaziland
Region: Swaziland > Hhohho District > Ezulwini
Price Range: $116 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lugogo Sun 3*
Number of rooms: 202
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Also Known As:
Lugogo Sun Hotel Ezulwini
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Questions & Answers

Here's what travellers have asked, with answers from Lugogo Sun staff and other travellers.
1 question
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birmingham england
8 months ago

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Questions? Get answers from Lugogo Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better to have a room facing the front and the pool.”
Brampton_12, 17 Mar 2017 | Read review
“Pool and garden view is pleasant”
richardlR7210EU, 8 Mar 2017 | Read review
“Book a table in the restaurant in advance”
lindav30, 21 Feb 2017 | Read review
“ground floor is a bit noisy”
kingsrest, 2 Jan 2017 | Read review
“Rooms away from parking lot are quieter if you expect absolute quietness.”
stvwang, 27 Aug 2016 | Read review
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Prices are for 1 room, 2 adults
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