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Chateau de Chine Hotel Hualien

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#5 of 126 Hotels in Hualien
Certificate of Excellence
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1 room 2 adults 0 children
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1,164 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Reviewed 2 weeks ago via mobile

Stay 1 night at this 4 star hotel, feel welcome, every staff are well train, service really like 5 star. Rreceptionist very kind upgrade us to 2 big bed room, thanks, room is ok, breakfast ok, dinner very nice.

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Helpful?
Thank Maggie L
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Hello Maggie L, Thank you for choosing to stay at the Chateau de chine hotel and share your valuable comments with us. Please be informed that Chateau de chine has been honored by the five star hotel more than three years ago. Last year we remain the five star grading after evaluated again. We would like to share this amazing...

Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 17 December 2016 via mobile

Stayed 2 nights in this hotel while exploring Taroko Gorge. It was excellent! Our 2 children aged 4 and 7 enjoyed the large kids play area and wanted to spend every minute there. There was a ball pit, slides, a gym area, board games and even craft activities in the play room. The hotel even had a kids party in...

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Helpful?
Thank eyeoh
About Hotel's Favourite Review
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear eyeoh, Thank you for choosing to stay Chateau de Chine Hualien and sharing the experience with us. It is our commitment to provide better service and more comfortable stay experience for our guests. We appreciate that you feel the considerate service and great hospitality. We sincerely look forward to having your return soon. Sincerely, CHATEAU de CHINE HUALIEN General...

Surabaya, Indonesia
Reviewed 3 weeks ago via mobile

This is quite a nice clean and comfortable hotel. The room is slightly small. Quiet surrounding but there is a 7-11 just opposite and a big supermarket nearby. Breakfast is excellent, wide variety of items.

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Helpful?
Thank World_of_JT
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Hello World_of_JT, Thank you for taking your time sharing your wonderful experience with us. We are glad to hear that you enjoy our services. It is a great honor to know that you really loved to stay with us. We would definitely look forward to welcoming you back next time for another fabulous stay. Sincerely, CHATEAU de CHINE HUALIEN General...

Reviewed 3 weeks ago via mobile

This is a nice small hotel. We were pick up at 台中 train station by the hotel driver. Very nice young men and knows the surrounding city well. We asked him about what to do in 花蓮 area and what to eat near the hotel he was able to give us some suggestions. Once arrive at the hotel you will...

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Helpful?
Thank Tony K
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Hello Tony K, Thank you for choosing to stay Chateau de Chine Hualien and sharing us your comments. It is our commitment to provide better service and more comfortable stay experience for our guests. We appreciate that you feel the considerate service and great hospitality. We sincerely look forward to having your return soon. Sincerely, CHATEAU de CHINE HUALIEN General...

Seria, Brunei Darussalam
Reviewed 12 December 2016 via mobile

Receptionist very kind and do explanation to us, bell boy very helpful to carry our bag and show us the way to our room, inside room very nice, beautiful, clean and comfortable to us. We very enjoy to stay with them

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Helpful?
Thank Howie Y
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear Howie Y, Thank you for choosing to stay Chateau de Chine Hualien and sharing us your comments. It is our commitment to provide better service and more comfortable stay experience for our guests. We appreciate that you feel the considerate service and great hospitality. We sincerely look forward to having your return soon. Sincerely, CHATEAU de CHINE HUALIEN General...

Sydney, Australia
Reviewed 27 October 2016

Did we have a room with a view? I could not tell as there was a double window thing and condensation on the widow meant we could not see out the window! The room was fine other than the lack of being able to see out the window. The breakfast was OK. The real problem I had was the staff....

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2Thank Cadbysh
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear cadbysh Thank you for your stay at CHATEAU de CHINE Hualien and sharing your review. Great thanks for your compliment. We sincerely look forward to having your return soon. Sincerely, CHATEAU de CHINE HUALIEN General Manager Claudia Cha

Reviewed 20 October 2016 via mobile

We went visited Hualien for 4 nights and stayed 2 nights at Chateau de Chine Hotel Hualien. Compared with the other 4 stars hotel, I super recommended Chateau de Chine. Clean, comfortable and friendly environment. Especially they had around 5,250 sq kids play space for drawing, playground, cosplay costume, DIY...etc for free. The stuffs very helpful and kids love him....

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Helpful?
Thank cda g
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear cda g Thank you for your stay at CHATEAU de CHINE Hualien and sharing your review. Great thanks for your compliment. We sincerely look forward to having your return soon. Sincerely, CHATEAU de CHINE HUALIEN General Manager Claudia Cha

A TripAdvisor Member
2 reviews
Reviewed 15 October 2016 via mobile

My Wife and I visited Hualien City on Oct. 13th and 14th and stayed at the Chateau De Chine. It was a great experience! Beds were a dream, especially after a long day of sightseeing at Turoko National Park! The front desk staff was super helpful getting us taxis, holding our luggage, and recommending places to see in the City....

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Helpful?
Thank A TripAdvisor Member
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear , Thank you for your stay at CHATEAU de CHINE Hualien and sharing your review. Great thanks for your compliment. We sincerely look forward to having your return soon. CHATEAU de CHINE Hualien General Manager Claudia Cha

Reviewed 29 September 2016 via mobile

My first stay in Taiwan and as they say, first impressions count. This hotel was all that i was after, spacious, clean, great service and quiet. The beds were comfortable and buffet breakfast was great. Plenty of food to choose from.

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Thank JoseandKathie
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear JoseandKathie, Thank you for your stay at CHATEAU de CHINE Hualien and sharing your review. Great thanks for your compliment. We sincerely look forward to having your return soon. CHATEAU de CHINE Hualien General Manager Claudia Cha

Reviewed 17 September 2016 via mobile

this hotel is really awesome.the stay here was totally comfortable. The staff was very helpful for polite. rooms are clean and with additional small nice things like water and snacks. Free parking space at the hotel available.

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Helpful?
Thank Steffen D
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear Steffen, Thank you for your stay at CHATEAU de CHINE Hualien and sharing your review. Great thanks for your compliment. We sincerely look forward to having your return soon. Sincerely, CHATEAU de CHINE Hualien General Manager Claudia Cha

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Chateau de Chine Hotel Hualien is the first international resort hotel in Eastern Taiwan which features the environmental concept of “green hotel,” featuring ecological, energy-saving, carbon-reducing and health-oriented green architecture. The 11-story hotel has 197 elegant rooms where beautiful natural scenery can be taken in from all sides—the vast blue Pacific Ocean to the east, the rolling greens of Central Mountain Range to the west, the Coast Ranges to the south, and the view of the Suhua cliffs to the north. Situated near the Hualien Port and Hualien Cultural Center, guests will find easy access to a wide range of activities in the Taroko Gorge and Eastern seafront. Jimmy, Taiwan famous artist, presents his magic world in Chateau de Chine and share the same concept-hug, love, and sharing.We invite everyone with open arms to embrace without a word, to exchange and deliver care, support, thanks, and many other positive energy. Througout the hotel corners, Jimmy’s installations and embrace story will quietly involved in your journey, we wish to recall your every touching moment and see your smile in Chateau de Chine Hualien. ... more   less 

Additional Information about Chateau de Chine Hotel Hualien

Address: No.2 Yongxing Road, Hualien City, Hualien 970, Taiwan (Formerly Chinatrust Hotel Hualien)
Region: Taiwan > Hualien
Price Range: $93 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Chateau de Chine Hotel Hualien 5*
Number of rooms: 197
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Hualien
#2 Luxury Hotel in Hualien
#5 Romantic Hotel in Hualien
#7 Family Hotel in Hualien
#12 Best Value Hotel in Hualien
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Questions & Answers

Here's what travellers have asked, with answers from Chateau de Chine Hotel Hualien staff and other travellers.
7 questions
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Brisbane, Australia
Singapore, Singapore
2 months ago

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Questions? Get answers from Chateau de Chine Hotel Hualien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some floors have been renovated themed to Cartoonest Jimmy's works. I have not stayed at these rooms during my short stay but if renovations means updgraded hardware, I would hightly recommend it not for the decor but for better tubs, sinks and toilettes.”
 of 5 bubbles VWCWTaipei_Taiwan, 20 Feb 2015 | Read review
“1) Do not choose low floors. There may be some noise from the street; 2) Make sure to try the Happy Forest if you go with kids, which is an indoor play ground for children.”
 of 5 bubbles linandhui, 12 Jan 2015 | Read review
“Lower floor rooms can be very loud and have poor ventilation”
 of 5 bubbles L_ZHU265, 7 Dec 2014 | Read review
“Choose room that are not on higher floor as the lift is quite slow especially during the weekends. The hotel is popular for wedding events.”
 of 5 bubbles CheongM, 19 Nov 2014 | Read review
“Ask someone to translate the free happy hour drinks for you - in chinese it is buy 1 get 1 free not free drink for 1 voucher.”
 of 5 bubbles Littlepods18, 12 Dec 2013 | Read review
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