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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,626 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,144: English reviews
Destrehan, Louisiana
Reviewed 2 weeks ago

I spent a week in Taichung but needed a hotel convenient to the TPE airport for my morning departure. Staying at this five star hotel was a five star decision. Upon entrance into the glitzy and expansive, jaw-dropping lobby, you are greeted by multi-lingual clerks - completely professional, totally personal, and extremely competent. Better yet, those attributes extended to every...

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Thank StCharlesLA
神奈川
Reviewed 3 weeks ago via mobile

we stayed only one night, because we had to change the air from Haneda to Hong Kong via Taipei early in the morning. we had a very comfortable time and could have a nice rest in the clean room. we can recommend this hotel. but sorry there was no one speaking japanese. the rocation is very near to the airport....

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Thank gutweg2424
Amsterdam, The Netherlands
Reviewed 3 weeks ago

The Novotel Taipei Taoyuan International Airport is truly the best choice for transit hotel at Taoyuan International Airport. Once you arrive at the airport, there is a free shuttle-bus which brings you to the hotel in just a couple of minutes. The hotel makes sure that all guests will be smoothly checked-in. We have always stayed at the Standard Twin...

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1Thank simonchu
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear simonchu, Thanks for taking the time to write such a positive feedback! It is great to know that you enjoyed our delicious buffet breakfast and our service from different departments. We hope to see you back again soon! Eric Rimbeuf General Manager

Toronto, Canada
Reviewed 3 weeks ago via mobile

I was greedy perfectly by the check-in agent, the location is not right on the airport but with the free shuttle it only takes five minutes from the terminal 2 to the hotel lobby and the shuttle schedule always right on time. Gym at the hotel were great but not always come with breakfast. The breakfast will cost you around...

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Helpful?
Thank Mario S
New York City, New York
Reviewed 3 weeks ago

I recently spent 3 weeks in Vietnam but had a 13 hour layover in Taiwan. Novotel was 100% worth the money and the best decision that I made on my entire trip. After traveling on an overnight flight, my family and I enjoyed an amazing breakfast buffet. After that we slept for several hours in a very clean and comfortable...

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Thank George M
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear George M, Thanks for taking the time to write such a positive feedback! i'm pleased to hear that you enjoy our hotel facilities and you took the opportunity to relax in our fitness - InBalance. We are Look forward to seeing you when you visit Taipei next time! Warm Regards, Eric Rimbeuf General Manager

Richmond, Canada
Reviewed 3 weeks ago via mobile

I spent a night together with my mom and dad in Hotel Novotel Tao yuan International Airport. When we arrived we were promptly met by the concierge and voila! She is a lady! It's my first time to encounter a lady concierge but nonetheless she really is one busily serious gal who didn't stop until she sent our luggage to...

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Helpful?
Thank QuietSpot
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear QuietSpot, It was an absolute pleasure to read that you enjoyed your stay at Novotel Taipei. Thank you for taking the time to share your feedback and I am delighted that you enjoyed your stay. I will certainty share your feedback with our team and we look forward to welcome you back when you are in Taipei next time!...

Whitby, Canada
Reviewed 4 weeks ago

Close to Taoyuan International Airport with free shuttle service on a half-hourly basis. Friendly front desk service. Modern. Good buffet breakfast. Good restaurant. Enjoyed a evening snack and drink in the lobby lounge (reasonable prices for an airport hotel). Would stay again when passing through Taipei.

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Helpful?
Thank rbthodge
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear rbthodge, Thank you for sharing your wonderful experience at Novotel Taipei. I am very pleased to read you enjoyed staying at the hotel. I will certainly share your feedback with our team and we do hope we can welcome you back again soon. Warm Regards, Eric Rimbeuf General Manager

A TripAdvisor Member
Level Contributor
4 reviews
2 helpful votes
Reviewed 4 weeks ago via mobile

Hotel is in an excellent location if you are going to the international airport. Sumptuous buffet breakfast, good services, nice sizable room, good swimming pool for lap swimming and for kids to play, great whirl pools. Cups and glasses were not clean. The first room we stayed had terrible plumbing and the bathroom lights were too dim. The second room...

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Thank A TripAdvisor Member
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to share your review following your stay with us. I am delighted to hear you enjoyed our great location, good service and breakfast. I do apoligies for the room issue and has been pass to Engineering team for further investigate to avoid the same issue in the future. We hope to see...

Singapore
Reviewed 4 weeks ago via mobile

Great location near the airport and ideal for me to visit customers without going to the city. I was upgraded as I am a accor card member. But there is nothing in much in terms of food options or in fact anything near the hotel which is in a office area. The hotel's Chinese restaurant is really good and we...

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Helpful?
Thank tgta
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear tgta, Great location will even more better! As Taoyuan Metro will operate very soon that will make our guest connect with Taipei more easier. It's good to hear that you enjoy our Le Club Member benefits also the dinner at Wei Feng. We hope to welcome you back to the hotel in the near future! Warm Regards, Eric Rimbeuf...

Hemel Hempstead, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel is Close to both terminal only a short shuttle bus ride away. All the staff are warm and welcoming and happy to help, the hotel is clean and tidy as you would expect, the room was well appointed, the only slight down side was the lighting in the bathroom could have been brighter. The bed was comfortable and...

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Helpful?
Thank Daveturner21
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Daveturner21, Thank you for taking the time to share your review following your stay with us. I was pleased to read that you enjoyed our friendly service and the food provided from The Square Restaurant. also from next month, Taoyuan Metro will operate that make hotel more convenience. We hope to welcome you back to the hotel in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: $174 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Taoyuan
#1 Business Hotel in Taoyuan
#1 Luxury Hotel in Taoyuan
#13 Best Value Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
39 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the side facing the airport to see planes landing and taking off.”
 of 5 bubbles ronsS9594TW, 22 Mar 2017 | Read review
“All are good”
 of 5 bubbles DavidL374, 18 Mar 2017 | Read review
“Any rooms a good room!”
 of 5 bubbles 32807, 13 Mar 2017 | Read review
“One side of the hotel faces the airport runways. If you're bothered by the noise of planes, request the other side of the building.”
 of 5 bubbles BrianGradySF415, 11 Mar 2017 | Read review
“Persons with Disabilities rooms are near elevators.”
 of 5 bubbles CPFam, 22 Feb 2017 | Read review
5 of 5