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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,573 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,106: English reviews
Shinjuku, Japan
Reviewed 4 weeks ago

Checked in online but still took time at the actual hotel reception and get checked in. Room was also not ready as well. Not sure what the online check in was for??? Other hotel brands and loyalty programs literally allows you to just walk in and pick up your keys when you have checked in online as the hotel recognizes...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank bubai2016
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your check in experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Singapore
Reviewed 4 weeks ago

Just a stone throw from the airport. Use the hotel shuttle for free. Friendly staff. I found the food in the executive lounge good but rather limited in choice. My room was on the runway side, it could be an issue for light sleepers...

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Helpful?
Thank divingsteph
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As an airport hotel, we totally understand the importance of sound proofed system. We already make striple glass in the...

Las Vegas
Reviewed 4 weeks ago

The Shower facility in my room is the most dangerous one that I have seen among all the hotels I have stayed in recent years. To use the shower, you have to climb in and out of a very tall bath tub with extra wide edge. Shower door is a fixed half glass door. Water will splash outside definitely. Outside...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Dockrun
Sydney, Australia
Reviewed 4 weeks ago

I spent three nights in executive floor, as I need to join a no. of meetings in Taoyuan and nearby industrial parks. The gym is awesome, plenty of well-maintained equipment. Breakfast in the 1st floor café is much better than the one in the executive floor. The staff are always friendly and helpful, you know, Taiwanese are nice people. The...

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Helpful?
Thank Allan H
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Allan, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

North Carolina
Reviewed 4 weeks ago

The room was good. The bathroom was fine - but would be too tight for two people trying to get ready. The breakfast buffet was marginal. They ran out of eggs and the entire time I was there they were never refilled. They also ran out of water. Admittedly it's a big room with a lot of people but the...

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Helpful?
Thank sbccc
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry to know the breakfast did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Reviewed 4 weeks ago via mobile

Very good hotel. Friendly staff, great rooms, fantastic shower! We used the hotel as an overnight hotel for a connecting flight the next morning. Spent the afternoon in beautiful Taipei... loved it and will be back. Breakfast buffet was superb. Oh, forgot to mention the free hotel shuttle from and to the International airport. 👍🏻

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Helpful?
Thank Mariska V
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Mariska, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Minneapolis, Minnesota
Reviewed 4 weeks ago

We stayed here one night before a morning flight. The good stuff: Great location and shuttle service to the airport Awesome gym - actually one of the best we've been to in a moderately priced hotel Very good breakfast buffet with a huge selection of options. Staff were friendly and efficient Room was clean and tidy The not-so-good stuff: The...

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Helpful?
Thank Simbet
EricRimbeuf, 業者 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your dinning experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Malaysia
Reviewed 4 weeks ago

Love the free airport shuttle, comfortable beds, interactive digital game table at lobby for kids/adults, magic mirror at the bathroom. Didn't manage to try the swimming pools as we checked in late in the midnight.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank CE_Mami
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear CE_Mami, I appreciate you taking the time to share your positive experience at Novotel Taipei. I am very pleased that you enjoyed the facilities and We look forward to welcoming yourself back in the future for the swimming pool! Eric Rimbeuf

Singapore, Singapore
Reviewed 4 weeks ago via mobile

The hotel shuttle service is conveniently located with schedule of timing at the airport. We used the services a couple of times & were rather punctual. The hotel has restaurants but no shop, so we went back to the airport which is just abt 15mins of journey for Mac Donald's / foodcourt/ 7-11 at terminal 2 B1. The hotel has...

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Helpful?
Thank Ivy266
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Ivy266, I appreciate you taking the time to share your positive experience at Novotel Taipei. I'm very pleased to hear that you enjoyed the facilities and service from us. We look forward to welcoming you back when you are next in Taipei! Eric

Maidstone, United Kingdom
Reviewed 13 December 2016 via mobile

Ideal location clean room reasonable price. Not the quietest room if you face the runway. get an inside view - bland but quiet. food okay. staff helpful. shuttle bus on time. gym okay. lobby can be cold especially in bar area.

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Helpful?
Thank Patrick W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: $169 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, ACCOR and Ctrip TA so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Taoyuan
#1 Luxury Hotel in Taoyuan
#1 Business Hotel in Taoyuan
#12 Best Value Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
36 questions
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Fontana, California

See all questions (36)

Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors opposite the runways”
 of 5 bubbles VinoBambinos, 12 Jan 2017 | Read review
“Next to airport. Good shower and breakfast facilities. Very old and hard bed. Not very friendly reception.”
 of 5 bubbles mohammadrezay275, 26 Dec 2016 | Read review
“ask for a room on the parking lot side if you don't want to hear the planes...”
 of 5 bubbles divingsteph, 21 Dec 2016 | Read review
“The breakfast in 1st floor café is much better than the executive floor.”
 of 5 bubbles 238allanh, 19 Dec 2016 | Read review
“not easy ti visit taipei city unless you stay 3 days.”
 of 5 bubbles F4023NZalbertos, 3 Dec 2016 | Read review
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