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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,520 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,073: English reviews
Reviewed 3 weeks ago via mobile

Very convenient if you have connecting flight afternight.. Their buffet is not bad. Rooms are very basic but clean enough.. Check-in takes long. Wifi is free. Meeting rooms are available at your cost.

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Helpful?
Thank Hakan K
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive cusotmer feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Seattle
Reviewed 4 weeks ago

This hotel is right next to the airport. There is a prompt shuttle (of course -this is Taipei) that picks you you and drops off every 15 minutes. We had an 8 hour layover on our way back to Seattle, so this was a no-brainer. Customs and immigration is a 5 minute thing. Easy- if you are from the USA...

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Helpful?
1Thank artmomrx
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Detroit, Michigan
Reviewed 4 weeks ago

I am a business traveler that spends around 100 nights a year in hotels across the US and Asia. This trip, I am staying at the Novatel near TPE airport. I stayed here a few years ago and was really impressed with every aspect of the place. This time, not so much. The property doesn't seem to be aging well....

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Helpful?
Thank eporter0006
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am taking your comment seriously, immidiately to instruct all concern departments to follow up for improvment. Please rest assured...

Reviewed 4 weeks ago

The Novotel Hotel at the airport was very pleasant. It is fairly near the airport; however, when I GPS'd it, it said it was a 5 minute walk. Well when I took the shuttle, there was no way that I could walk through the traffic and basically highway areas to reach the hotel. The shuttle service was fine; however, it...

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Helpful?
Thank kjh17536
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. Since we are right next to highway, there is no way to walk from airport to hotel and also very dangerous. Fortunately, we are expect to have MRT open early next year which...

Hong Kong, China
Reviewed 5 weeks ago

Located a 5 minute shuttle ride away in the China Airlines Complex, this hotel is a pleasant way to overnight if you have connections through Taipei.The lobby and rooms should be familiar to American travellers---large and spacious, bar and buffet within seeing distance to the service desk. The rooms are well designed, feeling larger than they look. There are plenty...

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Helpful?
Thank James W
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear James, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. I could understand the weather in Taiwan is very hot in summer time. Fortunately, if everything go smooth, we will have MRT between hotel and airport in early 2017. I believe that will be more convinience for the travellers. Thank you again...

Detroit, Michigan
Reviewed 2 November 2016 via mobile

This hotel is a four-star international quality hotel very close to the airport. They have shuttle service which makes a very convenient place for a quick overnight. They even have a mini-breakfast at 5am! So when you have an early flight and just need to catch a few winks before moving on, this is a great place to stay.

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Helpful?
Thank jlockledge
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. As an airport hotel, we do understand we have many guest need to catch early flight. Therefore, we provide early breakfast from 4:00-5:30 am in lobby for our guest. Thank you again for...

Reviewed 1 November 2016

flying in just for the night, Before heading to Indonesia. The Hotel looked modern and in good condition. Staff were very helpful and there's an airport shuttle to and from the airport. Wifi center, spa, gym, pool all inside the facility. Nice clean rooms and bath.Had a nice stay here.

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Helpful?
Thank Parker T
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Mr. Parker, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Auckland Central, New Zealand
Reviewed 31 October 2016 via mobile

Not bad for Novotel. Close to airport. Has airport shuttle to and from the airport. Some parts of room were dirty. For example, the brochures. And the window light of the bathroom were broken. However, the bed was good

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Helpful?
Thank Jen80811
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Jen, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are taking care your comment seriously and has been inform our housekeeping staff to be more detail...

DeKalb, Illinois
Reviewed 27 October 2016

Very nice upscale hotel. Staff was great. Breakfast buffet had a good selection. Be sure to shop around when booking. I was able to find the same room rate on one site but with a free breakfast buffet. Also, the bus (750?) from the High Speed Rail station will make a stop here before going to the airport.

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Helpful?
Thank dmceres
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. Kindly reminder, the Ubus (705) from High Speed Rail station to airport will stop at hotel upon request. Don't forget to inform driver your destination, otherwise it will go to airport directly. Thank...

Florida
Reviewed 27 October 2016 via mobile

During my stay this hotel is very modern, good beds, the rooms are nice and clean. Great gym, and the breakfast was perfect. The wifi needs to improve sometimes had connectivity issues. The hotel is very close to the airport. Customer service is great.

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Helpful?
Thank Alfredo G
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. I am sorry to know the wifi connection is not good during your stay. I will definately have our IT manager to check all wifi signal and speed at all hotel in order to fix the problem and provide better service to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: $168 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Odigeo, Ctrip TA, ACCOR, Agoda, Travelocity, Hotels.com and Priceline so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Taoyuan
#1 Business Hotel in Taoyuan
#1 Luxury Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
33 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not easy ti visit taipei city unless you stay 3 days.”
 of 5 bubbles F4023NZalbertos, 3 Dec 2016 | Read review
“Get a Club room, perhaps they are renovated.”
  • Room 867.
  • Room 867.
  • Room 867.
  • Fithy bathroom walls - room 867.
  • Room 867.
 of 5 bubbles TheShis, 21 Nov 2016 | Read review
“Get a room with a view of the runways. The other side faces another building with NO VIEW.”
 of 5 bubbles eporter0006, 4 Nov 2016 | Read review
“Not sure because it was at the airport. No really good views from what I could tell.”
 of 5 bubbles kjh17536, 3 Nov 2016 | Read review
“There is no amenity store so buy what you need from the airport.”
 of 5 bubbles G3169EFjamesw, 2 Nov 2016 | Read review
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