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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,573 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,106: English reviews
Singapore
Reviewed 21 November 2014

I had bought food stuff to bring home. The staff flatly REFUSED to place in their freezer! First hotel round the world I have come across that refuses to do sthg as simple as that! How to be considered world class?!?!?! Really spoiled the whole stay and surely won't come back! Not funny to have things carefully timed and bought...

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Helpful?
2Thank Vguudeal
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a safety environment to our customer; therefore the food security is very important for...

Reviewed 21 November 2014

We stayed here at the beginning and end of our trip. The rooms were comfortable and not noisy - considering the hotel is very close to the airport, which is some distance from Taipei itself. The food was good both at breakfast and in the Chinese restaurant. The fitness centre was well equipped.We were on a bike tour and although...

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Helpful?
Thank Jg6343
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Gladstone, Missouri
Reviewed 19 November 2014

You don't waste any time getting to this hotel from the airport. Great room and breakfast and an airport shuttle to get you back to the airport. It would not be convenient to the heart of the city, but a great airport hotel.

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Helpful?
Thank Ironsides2014
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Jindrichuv Hradec
Reviewed 18 November 2014

Not in walking distance with big baggage, but free shuttle goes 2 minutes. Typical Novotel rooms, but really great food. Reception is welcome to make earlier check-in for free. Open quick wifi. In restaurant check from cheaper meals big beef soup or nasi goreng.

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Helpful?
1Thank tomaskotouc
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Taipei, Taiwan
Reviewed 18 November 2014

I am surprised about the food and drink in the executive lounge. It was just few kind of drink to choice and can not get it whenever you want. The food were almost cold food, less hot one. If there were some noodle or rice, it was better.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Chihming C
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Premier lounge, we offer canape and light food during Happy hour time from 18:00 to 20:00. It's a time...

Calgary
Reviewed 13 November 2014

Amazing hotel close to airport with shuttle service. We were welcomed into a very modern, open, brightly decorated main foray and quickly checked into our room. We were amazed to find our room (more like a suite) was spacious and despite being close to the runways very quiet. We enjoyed "Happy Hour" in the Executive Lounge which offered light snacks....

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Helpful?
Thank HappyTravellerYYC
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Hong Kong, China
Reviewed 12 November 2014

2 mins away from the airport by taxi. As we arrived in the middle of night, so we decided to stay at the novotel to save the cost instead of rushing to taipei city. The room is in a comfortable size, clean, comfortable bed and nice shower! Breakfast - buffet style with a great variety. We stayed there in early...

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Helpful?
Thank Prudence Y
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback and knowing our guest enjoy their stay here. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

Saint Louis, Missouri
Reviewed 10 November 2014

This is a typical no-frills Novotel right next to Taipei airport with a free shuttle service. While the service here is outstanding, the facilities are about average. The lobby is spacious and trendy but lacking seating. This is a good option for a hassle-free, no frills airport hotel in Taipei.

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Helpful?
Thank Darin S
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Hamilton, Canada
Reviewed 3 November 2014

Thanks. I like the room, the location, the service, the breakfast provided (it packed for me since my flight was too early - very touching). I will definitely stay this hotel next time I visit Taiwan.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank James C
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Kuala Terengganu, Malaysia
Reviewed 30 October 2014

If you're breaking your journey in Taipei, Novotel Taipei is an ideal choice as it's a hotel built for air travelers. Though only a five-minute ride from the airport, you won't feel disturbed by the roaring jet engines once you're in your room. Hotel rooms are classy and comfortable, along with its many amenities available. In addition to the sumptuous...

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Helpful?
1Thank enjoy367
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: $169 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, ACCOR and Ctrip TA so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#1 Business Hotel in Taoyuan
#12 Best Value Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
36 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors opposite the runways”
 of 5 bubbles VinoBambinos, 12 Jan 2017 | Read review
“Next to airport. Good shower and breakfast facilities. Very old and hard bed. Not very friendly reception.”
 of 5 bubbles mohammadrezay275, 26 Dec 2016 | Read review
“ask for a room on the parking lot side if you don't want to hear the planes...”
 of 5 bubbles divingsteph, 21 Dec 2016 | Read review
“The breakfast in 1st floor café is much better than the executive floor.”
 of 5 bubbles 238allanh, 19 Dec 2016 | Read review
“not easy ti visit taipei city unless you stay 3 days.”
 of 5 bubbles F4023NZalbertos, 3 Dec 2016 | Read review
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