We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Novotel Taipei Taoyuan International Airport

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Novotel Taipei Taoyuan International Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,598 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
See the most recent reviews
Showing 1,123: English reviews
San Francisco
Reviewed 28 November 2014

I booked a night in this hotel solely for the reason that it was close to the airport. I checked in at about 11:30 PM. My flight the next day was about 1 PM - so about a 13-14 hour layover. They have a free, easy shuttle to the hotel from the airport, which takes 5 minutes - very convienient....

 Report
Helpful?
Thank AsiaTravelin
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

서울, 대한민국
Reviewed 26 November 2014

I stayed this hotel many times & I am a fan of this hotel. But this time I really disappointed at hotel's response. 1. My colleague wanted to know the shuttle bus's destination that was waiting a guest at front of lobby. So he ask to one staff "Is this bu.." but before he finished his asking she push aside...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
1Thank HJMJYS
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Miss Kang, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do take your comment seriously and I have personally investigated the situation. I am believe there is some...

San Francisco, California
Reviewed 26 November 2014 via mobile

Standard room size compared to USA hotels. Modern rooms, good buffet options, decent beds 7/10 stiffness Bad weak drizzle shower, especially compared to other western hotels in Taiwan or China. Handicap access to shower is also hard and slippery. Didn't offer a handicap room when dad and I came in wheelchair. Maybe there isn't any Friendly staff

 Report
Helpful?
Thank David H
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear David, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that we were not able to assign you in our hanicap room due to it was occupied. Please do not hesitate to contact with us for your future visit, we will arrange the room for you...

Reviewed 25 November 2014 via mobile

We arrived late and did not want to go to The hotel is very convenience as its only 2 mins drive by the hotel shuttle bus (Terminal 2) if you did not miss the bus. Thanks for Assistant Reservation manager, Iris. She arranged a greet & meet service for us which we did not ask for. We were checked in...

 Report
Helpful?
2Thank Spyhotelier
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry the room cleaness did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 24 November 2014 via mobile

Stayed here at both ends of a short trip to Taiwan. Such an easy courtesy bus trip from the terminal. Check in friendly and efficient. Concierge service excellent. Wonderful help with complex taxi and traun journey. Huge room extremely comfortable bed. Only downside was the poor quality of the room service food. No prawns in a prawn based dish, turamisu...

 Report
Helpful?
Thank Nick D
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry your in room dinning experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Singapore
Reviewed 24 November 2014 via mobile

We visited Taipei from 12 to 17 November and decided to choose Novotel Taoyuan (despite the distance from city) because of the good reviews on top that we had the A+ points to redeem 2 nights stay. Here are some of the not so pleasant encounters : 1.We arrived the hotel's doorstep on the raining Saturday night around 10.30pm only...

 Report
Helpful?
Thank eddie1225
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Eddie, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Ontario
Reviewed 23 November 2014 via mobile

The customer service was great here at Novotel. We called ahead to check on the free shuttle service to the hotel, the representative was helpful in advising us where to go and the bus schedule. Arrive at the hotel to hear very loud kareoke singing in the lobby, not pleasant, but that's the only place you can hear it. The...

 Report
Helpful?
Thank dreamvacationer
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Following the law of Taiwan, all in door area is non-smoking area. However, some of the guest still smoking in...

Singapore
Reviewed 21 November 2014

I had bought food stuff to bring home. The staff flatly REFUSED to place in their freezer! First hotel round the world I have come across that refuses to do sthg as simple as that! How to be considered world class?!?!?! Really spoiled the whole stay and surely won't come back! Not funny to have things carefully timed and bought...

 Report
Helpful?
2Thank Vguudeal
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a safety environment to our customer; therefore the food security is very important for...

Reviewed 21 November 2014

We stayed here at the beginning and end of our trip. The rooms were comfortable and not noisy - considering the hotel is very close to the airport, which is some distance from Taipei itself. The food was good both at breakfast and in the Chinese restaurant. The fitness centre was well equipped.We were on a bike tour and although...

 Report
Helpful?
Thank Jg6343
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Gladstone, Missouri
Reviewed 19 November 2014

You don't waste any time getting to this hotel from the airport. Great room and breakfast and an airport shuttle to get you back to the airport. It would not be convenient to the heart of the city, but a great airport hotel.

 Report
Helpful?
Thank Ironsides2014
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

889 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (835)
Viewed
Room/Suite (193)
Viewed
Bathroom (70)
Viewed
Dining (44)
Viewed
Hotel & Grounds (93)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (14)
Viewed
View from Room (40)
Viewed
Pool/Beach Area (13)
Viewed
Other (364)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Room/Suite (21)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (10)
Viewed
Dining (8)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Taoyuan hotels
10.9 km away
Holiday Inn Express Taoyuan
1.5 km away
City Suites Gateway
City Suites Gateway
#28 of 133 in Taoyuan
272 reviews
4.7 km away
Hotel Orchard Park
Hotel Orchard Park
#6 of 133 in Taoyuan
171 reviews
Show Prices
Show Prices
Show Prices
12.6 km away
Chateau de Chine Hotel Taoyuan
11.6 km away
Hotel Kuva Chateau
Hotel Kuva Chateau
#4 of 133 in Taoyuan
287 reviews
5.6 km away
Lutel Hotel
Lutel Hotel
#9 of 133 in Taoyuan
32 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: $169 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Agoda, Travelocity, Expedia, Ctrip TA and ACCOR so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#1 Business Hotel in Taoyuan
#13 Best Value Hotel in Taoyuan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
38 questions
Ask a question
Fontana, California

See all questions (38)

Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive room can access the lounge with nice runway view”
 of 5 bubbles yenteau, 27 Jan 2017 | Read review
“high floors opposite the runways”
 of 5 bubbles VinoBambinos, 12 Jan 2017 | Read review
“Next to airport. Good shower and breakfast facilities. Very old and hard bed. Not very friendly reception.”
 of 5 bubbles mohammadrezay275, 26 Dec 2016 | Read review
“ask for a room on the parking lot side if you don't want to hear the planes...”
 of 5 bubbles divingsteph, 21 Dec 2016 | Read review
“The breakfast in 1st floor café is much better than the executive floor.”
 of 5 bubbles 238allanh, 19 Dec 2016 | Read review
5 of 5