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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,523 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,075: English reviews
Suzhou, China
Reviewed 29 July 2014

This hotel is close to the airport. But they do not care about their guests. We wanted to have dinner at their restaurant. They offered the buffet, it was 9 pm. After letting us choose our food, they told us the buffet will be closed at 9:30 pm. In fact they started to remove the buffet at 9:20 pm. On...

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Helpful?
1Thank Carosuzhou
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your dinning experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Taiwan
Reviewed 27 July 2014

It is not my first time to saty in this hotel, actually i am a club member. I checked in in July 20th for one night. The front desk lady had a quickly check in service with cold face. It seems they are more friendly with oversea traveller than a local Taiwanese. There is no smile face and say hello....

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Helpful?
11Thank Max_Taiwan
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Auckland Region, New Zealand
Reviewed 22 July 2014

We stayed at two airport hotels - one on the way in and one on the way out of Taoyuan. Both good, but for a lovely last night this certainly fitted the bill. Great view of the planes taking off. Pool was gorgeous. Restaurant so so with inexperienced staff. Shuttle went smoothly and having paid for breakfast we were given...

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Helpful?
Thank hinau
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity...

Reviewed 21 July 2014

Good hotel for a quick meeting near the airport vicinity. Hotel room average but have wifi on all floors. Spa can be costly but really good experience massues. Very friendly hotel staff. Have shuttle bus both ways from the airport.

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Helpful?
Thank SammyMuthu
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Guangzhou, China
Reviewed 14 July 2014

We have stayed here one night en route from KL to LA. We wanted to break up the journey for our two small boys. It's perfect. Very close to the airport, smooth check in, rooms smallish but big enough for the four of us for one night. There is a lot to do to occupy kids for the day -...

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Helpful?
1Thank bg4777
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Hong Kong, China
Reviewed 10 July 2014

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Helpful?
Thank erh2018
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Kapiti
Reviewed 5 July 2014

Very close to the international airport for Taipei. We stayed one night - arrived late and left before breakfast. Free shuttle to the airport. Very clean and modern. Good amenities in the room. Very efficient and helpful front desk staff - I think it was the fastest checkin and checkout I have ever experienced.

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Helpful?
Thank Fiona B
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Front desk staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to...

San Diego, California
Reviewed 2 July 2014

The room was clean and the hotel was overall good. The only thing that got to me was that I went to eat lunch at their restaurant named The Square, ordered a Sprite and a cheeseburger, and it cost me $26. Be prepared to pay a lot for your food.

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Helpful?
2Thank Katrina M
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity...

Auckland Region, New Zealand
Reviewed 29 June 2014

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Helpful?
1Thank JimFoote
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Santa Ana, California
Reviewed 28 June 2014

We arrived around midnight after catching their free shuttle and were welcomed by a very friendly desk agent. As a Platinum member, I was upgraded from a standard room to an executive floor room on the top floor. The room had a view of the building next to the hotel, but the room was modern and nice. The bathroom was...

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Helpful?
2Thank Dr_Drew2
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive customer feedback. I will share your comments with our team, especially to our Front desk agents. I am sure that this feedback will serve as an encouragement to all of our staff as we strive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: $167 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, ACCOR, Agoda, Travelocity, Ctrip TA, Priceline, Hotels.com and Odigeo so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#1 Business Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
34 questions
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Fontana, California

See all questions (34)

Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not easy ti visit taipei city unless you stay 3 days.”
 of 5 bubbles F4023NZalbertos, 3 Dec 2016 | Read review
“Get a Club room, perhaps they are renovated.”
  • Room 867.
  • Room 867.
  • Room 867.
  • Fithy bathroom walls - room 867.
  • Room 867.
 of 5 bubbles TheShis, 21 Nov 2016 | Read review
“Get a room with a view of the runways. The other side faces another building with NO VIEW.”
 of 5 bubbles eporter0006, 4 Nov 2016 | Read review
“Not sure because it was at the airport. No really good views from what I could tell.”
 of 5 bubbles kjh17536, 3 Nov 2016 | Read review
“There is no amenity store so buy what you need from the airport.”
 of 5 bubbles G3169EFjamesw, 2 Nov 2016 | Read review
5 of 5
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