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Lake Duluti Serena Hotel

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Lake Duluti Serena Hotel
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397 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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Reviewed 4 days ago NEW

The hotel is beautiful and clean with amazing views. We had our wedding at the garden (28.01.17) and it was amazing. So great full to Gerald Macharia and his excellent team (especially Grace Mawani, Jane, Godwin & Edith Mosha) for being so accommodating and making sure everything went as planned. Great Location, great staff highly recommended. Mr & Mrs Kileo

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Thank LydsMKileo
Nuneaton, United Kingdom
Reviewed 5 days ago NEW

The hotel was pleasant and clean with excellent service and very convenient for Kilimanjaro airport and the start of our safari the next day from Arusha.unfortunately we were not here long enough to appreciate the lovely gardens and any other features.

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Thank S2819ZHcarol
Mount Holly, North Carolina
Reviewed 1 week ago

Flew into Arusha a few days before the start of my safari with Globus Tours. It was a good idea to adjust to the long flight fom the USA and also adjust to the time change. The room, food and facilities were very nice and i enjoyed walking around the grounds and relaxing. Staff was excellent.

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Thank RJCundiff
London, United Kingdom
Reviewed 1 week ago

This was our first night in Tanzania and it was a very welcome stay. The staff couldn't do enough to make you feel comfortable and welcome. Rooms were lovely, spacious and clean. Restaurant which served the evening meal and breakfast offered a very good choice. The bar overlooking the lake setting was lovely.

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Thank outline2016
Wakefield, Canada
Reviewed 1 week ago

Having been the third Serena visited that week, was sorely disappointed in the service. They at first told us the hotel was full, but managed to find us a room once we said we were planning to stay a few nights. I think the manager was just lazy and didn't want to have the room cleaned last-minute as it was...

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Thank Rick S
Bowie, Maryland
Reviewed 1 week ago via mobile

Wonderful accommodations and magnificent food. Beautiful surroundings overlooking Lake Duluti. You can hear the breeze through the trees and the beautiful birds singing. Lovely rooms and activities to enjoy.

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Thank peterson2400
SerenaHotels, Manager at Lake Duluti Serena Hotel, responded to this review

Dear peterson2400 thank you for taking your time to share your feedback on your recent stay with us. we are delighted that you enjoyed your stay with us. it is our hope that we can have the pleasure of welcoming you back to lake Duluti Serena soon. Best wishes Felix Ogembo

Cardiff, United Kingdom
Reviewed 2 weeks ago

An old Colonial Property now converted into an Hotel with dozens of lodges in the grounds.Good views from the tailored lawn overlooking a large lake, beautiful setting in gated grounds. Good food and attentive staff

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Thank RickyCardiff
SerenaHotels, Manager at Lake Duluti Serena Hotel, responded to this review

Dear RickyCardiff, thank you for taking your to review your recent stay with us. we are delighted you see that you took your time to appreciate the history of the hotel during your stay and the grounds as well. we hope to have the pleasure of welcoming you back soon. best wishes Felix Ogembo

Wisconsin, USA
Reviewed 3 weeks ago

The grounds are beautiful. The black face monkeys are adorable. But it doesn't change the fact that the rooms are dated and the dinner was substandard [the breakfast was okay - nothing special]. The situation with the meals is not unique to this Serena property. Although the dinner at Ngorogoro Crater was better, it was sill mediocre. When you're paying...

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Thank ThePenguinGuy
SerenaHotels, Assistant Manager at Lake Duluti Serena Hotel, responded to this review

Thank you for taking your time to share your Valued feedback after your recent visit to our hotel. We have taken note of your valuable feedback and concerns and assure you that guest services and comfort and value for money is achieved throughout our outlets. We have taken corrective measures to ensure that we always provide the excellent service and...

Reviewed 21 February 2017 via mobile

Beautiful, hotel, grounds and views are breathtaking, we visited in October for one night as part of our honeymoon adventure, the hotel were notified beforehand by our travel agent and the staff left us rose petals on the floor outside our room, leading inside to the bedroom where there was also a nice cake left for us, food was amazing...

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Thank Dave L
SerenaHotels, Manager at Lake Duluti Serena Hotel, responded to this review

Dear Sam and Dave, Thank you for taking your time to share your feedback on your recent stay with us while on honeymoon. we are delighted to read that you enjoyed the honeymooners treat that you were offered while staying with us. we hope we can have the pleasure of hosting you again in the near future once more. Best...

United States
Reviewed 10 February 2017

Situated about 45 minutes from the Kilimanjaro airport, this lodge already starts you on the African adventure with nice manicured grounds and a plantation style feel. The rooms are individual cottages with semi views of the landscape and lake. Rooms are equipped with 24 hour electricity and hot water, blow dryers, and a fan but no A.C., which was fine,...

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Thank Loretta Z
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

I take this opportunity to thank you for the time you took to give us feedback. This goes along way in motivating us and gives as a measure of our performance. I will share the feedback with the team and look forward to welcome you back to Lake Duluti serena Hotel incase you happen to come back to Tanzania. Yours...

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Amenities

Highlights
  • Free Parking
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Set at the heart of a traditional coffee estate in the majestic environs of snow-capped Mount Kilimanjaro, the exquisitely appointed Mountain Village Lodge offers heady views over verdant tropical forests, cool mountain walks, a wonderful array of wildlife, roaring fires and superlative cuisine. ... more   less 

Additional Information about Lake Duluti Serena Hotel

Address: P.O. Box 2551, Arusha, Tanzania
Region: Tanzania > Arusha Region > Arusha
Price Range: $214 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lake Duluti Serena Hotel 3*
Number of rooms: 42
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Also Known As:
Serena Mountain Village Hotel Arusha
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Questions & Answers

Here's what travellers have asked, with answers from Lake Duluti Serena Hotel staff and other travellers.
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Questions? Get answers from Lake Duluti Serena Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The little cabins were super cute and gnome-like”
 of 5 bubbles ricksteenweg, 20 Mar 2017 | Read review
“Rooms are available in the main lodge and also in small clusters of thatch-rooved cottages. We liked the privacy and charm of the cottages.”
  • Our comfy
 of 5 bubbles LionHeart53, 30 Nov 2016 | Read review
“All the rooms are quiet”
 of 5 bubbles 189elainef, 18 Aug 2016 | Read review
“have dinner in the lounge and order off bar menu instead of sit down 3 course dinner”
 of 5 bubbles sttbrown, 5 Aug 2016 | Read review
“Depending on how much you want to walk request a room closer or further away from the main building”
 of 5 bubbles pauste1, 3 Aug 2016 | Read review
5 of 5