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Mount Meru Hotel

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Traveller (459)
Room & Suite (110)
Dining (61)
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Overview
  • Excellent31%
  • Very good49%
  • Average16%
  • Poor2%
  • Terrible2%
Travellers talk about
“mount meru”(160 reviews)
“business hotel”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Reviews (675)
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193
257
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All reviewsmount meruwestern style hotelbusiness hotelmodern hotelbusiness tripbreakfast buffetjro airportcomfortable roomsswimming poolbeautiful groundstour companystayed one nightwi filong flightnice poolan oasissafari trip
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21 - 25 of 577 reviews
Reviewed 5 March 2018 via mobile

This hotel is a grand 5 star hotel is located on massive grounds with plenty of grass lands, a big pool, security screening in the way in, multiple restaurants ands bars as well as a few shops.. the staff go out of their way to...More

Thank steven w
Response from Mount H, Sales & Marketing Executive at Mount Meru HotelResponded 4 weeks ago

Dear Steve, Warm greetings from Mount Meru Hotel Thank you so much for taking your time and write this review about our Hotel. Please be adviced that we are taking this very seriously as we strive to provide the best service. Welcome again Steve!!!

Reviewed 3 March 2018 via mobile

I’ve stayed at the hotel multiple times but during my recent stay, I noticed a drastic change in their level of service. While having a drink at the outside bar close to the pool, I encountered a situation with a waitress whom I requested to...More

Thank Stephen W
Response from Mount H, Sales & Marketing Executive at Mount Meru HotelResponded 4 weeks ago

Dear Stephen, Warm greetings from Mount Meru Hotel. Thank you so much for taking your time to do this review of your experience after staying at our Hotel Please be adviced that we are taking very serious measures towards correcting all the negatives encounteres you...More

Reviewed 3 March 2018 via mobile

Lovely view as we flew in over Mt Kilimanjaro but a long drive of over an hour and a half to get to the hotel. Road painfully slow into Arusha. Clean, practical rooms, comfortable and clean. Excellent customer service from front desk, cleaning and restaurant...More

Thank Ladylucas1
Response from Mount H, Sales & Marketing Executive at Mount Meru HotelResponded 4 weeks ago

Dear Ladylucas1 Warm greetings from Mount Meru Hotel Thank you so much for taking your time to do this review about your experience at our Hotel. Please be adviced that we are taking very serious note of your comments and make sure that we work...More

Reviewed 1 March 2018

It would help to have more power outlets in rooms and some hooks in the bathrooms. Wifi is slow. I had no luck calling the front desk by phone. So I had to go down five floors each time. They originally assigned our party's two...More

Thank vensine
Response from Mount H, Sales & Marketing Executive at Mount Meru HotelResponded 4 weeks ago

Dear Vensine, Warm greetings from Mount Meru Hotel Thank you so much for taking your valuable time to do this review about our Property and service. Please be adviced that we are taking all your comments very seriously and take positive actions to rectify all...More

Reviewed 24 February 2018

the hotel services are too good except the inetrnet connection too poor you can not even open the first page of navigation, is not recommended for a traveler who needs internet all time for work. i hope they can fix this problem

1  Thank abdellahiazzaoui
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$140 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Arusha
#4 Spa Hotel in Arusha
#6 Luxury Hotel in Arusha
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$140 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Arusha
#4 Spa Hotel in Arusha
#6 Luxury Hotel in Arusha
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (459)
Room & Suite (110)
Dining (61)
Pool & Beach (29)
Questions & Answers
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NUmom16
1 February 2018|
AnswerShow all 4 answers
Response from 302jeannet | Reviewed this property |
Our transfer was arranged by Kensington Tours. I really don't know if the hotel will provide transfer.
0
Votes
Doctor M
8 January 2018|
AnswerShow all 3 answers
Response from Mount H | Property representative |
Hi Doctor, Welcome to Mount Meru Hotel. The weather in March is not very cold especially in the afternoon. You can swim!
1
Vote
Doctor M
8 January 2018|
AnswerShow all 4 answers
Response from Mount H | Property representative |
Hi again Doct. We use UK sockets!
1
Vote
Room Tips
"Rooms away from the reception desk, beuatiful garden views"
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"west side 5 floor"
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"Ask for a garden view, or view of the golf course."
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"Choose a room with a view over The golf Course.Also I prefer rooms with shower only"
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