We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

JW Marriott Khao Lak Resort & Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
JW Marriott Khao Lak Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,998 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for JW Marriott Khao Lak Resort & Spa
See the most recent reviews
Showing 2,256: English reviews
Cambridge
Reviewed 1 week ago

Thailand has certainly changed since I was there 20 years ago, but if you want a relaxing chill out then this hotel is perfect for all ages. I was very happy. My views: Pool Massive, varied, approx 600m of 'pool rivers' to swim around, with bigger pools, pool bar, Jacuzzi stops, beds in pool, kids area, clean and beautiful. The...

 Report
Helpful?
1Thank ster100
Dublin, Ireland
Reviewed 1 week ago

Resort is excellent as tthe room we had in block two was nice and had the mod cons you would expect. I had no issue with the room as it was nicely laid out Thai style. We tried the Thai and Olive restaurant and both were of high quality. The prices were high however the quality was very good. The...

 Report
Helpful?
1Thank mooneyTone
Reviewed 1 week ago via mobile

Phoned regarding use of Marriott facilities for the day. I have previously stayed in Marriott so knew to be a good standard. I rang the hotel and made 3 attempts to understand the fast talking Thai lady , she put me through to someone else who then transferred me to someone else where I was put on hold.i gave up...

 Report
Helpful?
1Thank tony n
Melbourne, Australia
Reviewed 1 week ago via mobile

This resort has much to commend it, although for a 5-star its rooms show quite a bit of wear and tear. I booked a 2BR suite for 2 adults and 2 kids (8yo and 5 yo) and an extra pool view room (2 adults) in November. The good: - quiet location - spacious and quiet suite with comfortable beds -...

 Report
Helpful?
1Thank Karen_ML_Melb
Luca F, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Karen_ML_Melb, Thank you for taking the time to share your recent experience at the JW Marriott Khao Lak Resort & Spa on this forum. We are very proud of our resort and the service we provide to our guests so we are very glad that you enjoyed our facilities and services provided. I am very sorry our current appearance...

Reviewed 1 week ago via mobile

We stayed at the JW Marriott Khao Lak three years ago and had such great memories, that we decided to add a week to our SE Asia vacation. The resort is a great place to relax with a fantastic beach. The staff is friendly and attentive. The rooms are large and the beds extremely comfortable. The food in the Olive...

 Report
Helpful?
1Thank Mike H
Reviewed 1 week ago

I and my boyfriend stayed at JW Marriott Khao Lak Resort & Spa for a week in the end of November, it was a wonderful experience for both of us. The hotel itself is very unique and greatly designed. Rooms are nice and clean. Big enough for two person for sure. Additionally, we love the food there. Especially in the...

 Report
Helpful?
2Thank ST-MissX
Reviewed 1 week ago via mobile

My review is very simple, Wonderful hotel and grounds, Amazing Staff and support. BUT..why hire the the hotel out for weddings at weekends taking away the experience for the holiday clients ..Oh yes I forgot! Because it's more money.. You have a great product why ruin it with greed?

 Report
Helpful?
Thank jenxyboy
Luca F, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear jenxyboy Thank you very much for your comments. We are very proud of our resort and the service we provide to our guests so we are very glad that you enjoyed our facilities and services provided. Our sincerest apologies for the inconveniences caused to you during your stay over the last weekend as there was indeed a large wedding...

Phuket
Reviewed 1 week ago via mobile

Being SPG platinum for years and Marriott offer platinum status. I decide to try this place. The hotel is very run down and I am so surprise the head office would allow it to carry the JW Marriott name! No lounge , no breakfast are offered. Only two small bottles of local beer and a bowl of nut are the...

 Report
Helpful?
3Thank PhuketBunny11k
Management response:

Dear PhuketBunny11k Thank you for your candid feedback and a very warm welcome to Marriott as a valued SPG member. I am so sorry that we were not able to upgrade you to a suite as you requested at check-in and that you feel the resort is looking run down. There are some areas that are not looking perfect due...

Leigh-on Sea, United Kingdom
Reviewed 1 week ago

It really was just like the photographs! A Tropical Paradise! A wonderful and relaxing experience in beautifully maintained spacious grounds with a 300m beach frontage directly onto a magnificent very quiet long non-touristy beach. The hotel boasts apparently the longest pool in Asia which was very well maintained. An emphasis on excellent friendly customer service guaranteed that during our eight...

 Report
Helpful?
2Thank lrsteele
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear lrsteele, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. We could not be happier to hear that you had a memorable time with your stay with us from the very moment you arrived at the airport. It seems that the highlight of your stay with us was...

Reviewed 2 weeks ago

Great food, luxurious spa facilities and spacious rooms. Easy to organise tourism trips via the hotel staff. We went in the rainy season, but were blessed with 10 days of sunshine. Well worth the extra cost :)

 Report
Helpful?
1Thank Jessica Jane H
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Jessica Jane H, Greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. We appreciate you rating us five stars. It seems you enjoyed your stay with us dispite our wet season. We do provide different complimentary rainy day activities at our recreation center and our rainforest water rafting tours...

4,255 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3905)
Viewed
Dining (295)
Viewed
Room/Suite (403)
Viewed
Bathroom (103)
Viewed
Pool/Beach Area (827)
Viewed
Hotel & Grounds (907)
Viewed
View from Room (140)
Viewed
Family/Play Areas (25)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (1203)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (125)
Viewed
Amenities (25)
Viewed
Pool (19)
Viewed
Pool Access Room (51)
Viewed
Dining (14)
Viewed
The Hotel (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (225)
Viewed
Pool/Beach Area (21)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (34)
Viewed
Dining (33)
Viewed
Hotel & Grounds (93)
Viewed
Bathroom (3)
Viewed
Family/Play Areas (2)
Viewed
Other (36)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Khao Lak hotels
7.9 km away
Chongfah Beach Resort
Chongfah Beach Resort
#1 of 64 in Khao Lak
467 reviews
5.3 km away
MANATHAI Khao Lak
MANATHAI Khao Lak
#12 of 64 in Khao Lak
566 reviews
10.9 km away
Moracea by Khao Lak Resort
Show Prices
Show Prices
Show Prices
9.3 km away
The Sands Khao Lak by Katathani
8.9 km away
SENTIDO Graceland Khao Lak Resort & Spa
7.7 km away
Casa de La Flora
Casa de La Flora
#2 of 64 in Khao Lak
426 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3 | Khuk Khak Beach, Khao Lak 82190, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Price Range: $130 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Priceline, Odigeo, Travelocity, Agoda and Jetsetter so you can book your JW Marriott Khao Lak Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Khao Lak Resort And Spa
Jw Marriott Khao Lak Hotel Khao Lak
Cher Fah Hotel
Cher Fah Resort
Hotel Style:
#3 Business Hotel in Khao Lak
#4 Family Hotel in Khao Lak
#5 Spa Hotel in Khao Lak
#6 Romantic Hotel in Khao Lak
#6 On the Beach Hotel in Khao Lak
#6 Luxury Hotel in Khao Lak
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Khao Lak Resort & Spa staff and other travellers.
248 questions
Ask a question

See all questions (248)

Questions? Get answers from JW Marriott Khao Lak Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the pool access if you plan to use the pool a lot”
 of 5 bubbles wilsonlau_sg, 10 Dec 2016 | Read review
“Ground floor rooms if you want direct access into the water. Ask for a room nearer the beach and restaurants.”
 of 5 bubbles MonicaG506, 7 Dec 2016 | Read review
“recommend a pool walk out room”
 of 5 bubbles JenniferC61, 3 Dec 2016 | Read review
“Rooms at the back of the property near reception are a little walk to the beach, so request a closer one if you don't fancy walking”
 of 5 bubbles ster100, 2 Dec 2016 | Read review
“Top floor for peace and quite”
 of 5 bubbles mooneyTone, 2 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay