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JW Marriott Khao Lak Resort & Spa

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3,062 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Khao Lak Resort & Spa
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Showing 2,291: English reviews
Belgium
Reviewed 2 weeks ago

We visitet the JW Marriot in Kaho lak Thailand. It was an overall confortable and relaxed stay. The rooms are good especially the Pool Access rooms that our children stayed in were very nice. The hotels is well taken care of, nice flowering and in general this hotel is very clean. The majority of the Staff is super friendly and...

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2Thank lisamwe2016
hannakaruna, JW Marriott Khao Lak and Spa at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear lisamwe2016, Greetings from JW Marriott Khao Lak and Spa! We are honored to be your choice of destination resort, and thank you for taking your time to review about your recent stay with us. We are happy to hear that you were able to take advantage of our pool access room, it surely is a treat to be able...

Reviewed 2 weeks ago

First... I must say getting through immigration was a real pain in the butt... took forever, and then the taxi ride there was around an hour. We caught a late night flight so the experience leading up to the Hotel wasn't ideal. Location: Right next to the beach so super convenient in that regard, however, not close to shops/ restaurants...

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1Thank TravelPEAK
Athens, Greece
Reviewed 2 weeks ago

Doesn't get any better than the JW MARRIOTT, in KHAO LAK . The staff is excellent, the service is impeccable , and the pool is just gorgeous. We didn't stay there , but we had New Years dinner there, i can't begin to tell you about the amount of food , everything you could dream of! A bit pricey i...

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Helpful?
1Thank ParadiseSeaker2013
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear ParadiseSeaker2013, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort to celebrate the New Years. It seems like the highlights of your stay with us were the service of our associates and the quality of our food. All our associates work hard to ensure that our guests leave...

New Jersey
Reviewed 2 weeks ago

This hotel is unlike any other! The fact that you can hop off your balcony straight into the pool is great fun. The food is delicious, one restaurant offers Italian food for those who don't enjoy Asian food. The rooms are spacious and clean. The beach is right outside too and it's absolutely beautiful. I would definitely visit again!

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3Thank Julia K
Zurich, Switzerland
Reviewed 3 weeks ago via mobile

The hotel reception and the entrance are beautiful. Room: The room was big and well structured for a family of 4. However it smells TERRIBLY to moister due to the air condition which was freezing too. It is so humid in the room that even the bathing suits did not dry in the room. After few days the bed started...

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2Thank K. K
Luca F, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear K.K, Thank you for taking the time to share your recent experience at the JW Marriott Khao Lak Resort & Spa on this forum. We are delighted to hear that you enjoyed our food and beverage offerings, spa Treatments and the service we provide to our guests. I am very sorry to hear the issue mentioned in regards to...

Reviewed 3 weeks ago via mobile

The whole resort is stunning, picturesque and seriously relaxing. They even upgraded two of our rooms to pool front. However, they failed on a few minor details that really should have been taken care of for what you pay to stay here. The minor issues were a toilet that didn't flush, embarrassing to get fixed, and a TV remote that...

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Helpful?
1Thank Alex H
Luca F, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Alex.H Thank you for taking the time to share your recent experience at the JW Marriott Khao Lak Resort & Spa on this forum. As you have righly mentioned unfortunately we are currently fully booked thus we did not have the possibility to move you to a Twin beddded room. Please accept our sincere apologies for the inconvenience. Please...

Reviewed 3 weeks ago

Room was fantastic, although bed was a little bit hard. Be careful of the walkways as there are wide gutters that are made from the same concrete "pattern" as the actual walkway itself. I know of at least two of my family members that had a fall as a result of this strange gutter. Restaurants in the resort were fantastic...

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1Thank SidandCandice
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear SidandCandice, Greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. We are happy to hear that you enjoyed you time with us. Please accept our apologies that the service provided to you at our pool bar has fallen short of your expectations; we will look into the matter to...

Reviewed 3 weeks ago

We had a wonderful stay of 8 nights during Christmas and New Year 2016-2017. We travelled with our 3 and 5 year old sons and booked a duplex suite, which was wonderful. I really recommend it, especially when travelling with small children. It has enough space and also gives an opportunity for us adults to relax when the kids are...

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1Thank LauraKR76
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear LauraKR76, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort to spend your family holidays. We are happy to hear that you were able to take advantage of our Duplex Suite, it sure is a treat to have a more spacious room to relax and enjoy your days....

Paris, France
Reviewed 3 weeks ago via mobile

Thaïland, the name itself sounds like music to my hears. When I think about Thaïland, the singing of exotic birds, the clapping of the waves, the music of their greeting (sawadi khaaaa) comes to my hears. So when I escape to my dream country rocked by the wonderful Andaman sea, I want everything to be perfect : the shuttle to...

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2Thank LouisandCo
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear LouisandCo, Warm greetings from JW Marriott Khao Lak and Spa! We are honored to be your choice of destination resort, and thank you for sharing your experiences with others here on TripAdvisor. We are thrilled to hear that you had a memorable service from the very moment you check in with us. We understand that many of our guests...

Bangkok, Thailand
Reviewed 3 weeks ago via mobile

The JW Marriott has become one of our most frequently visited hotels in Asia. It is a great place to relax and to spend some quality time with your family. We love the pool and buffet breakfast. The hotel is about 1.5 h from Phuket airport by car and is located at a quit and beautiful beach. Some of the...

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2Thank Sven E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3 | Khuk Khak Beach, Khao Lak 82190, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Price Range: $148 - $755 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Jw Marriott Khao Lak Resort And Spa
Jw Marriott Khao Lak Hotel Khao Lak
Cher Fah Hotel
Cher Fah Resort
Hotel Style:
#3 Business Hotel in Khao Lak
#4 Family Hotel in Khao Lak
#5 Spa Hotel in Khao Lak
#6 On the Beach Hotel in Khao Lak
#6 Romantic Hotel in Khao Lak
#6 Luxury Hotel in Khao Lak
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Khao Lak Resort & Spa staff and other travellers.
263 questions
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Questions? Get answers from JW Marriott Khao Lak Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near the beach is good and central for all.”
 of 5 bubbles IrisAnne, 14 Jan 2017 | Read review
“first floor”
 of 5 bubbles desidealfinder, 14 Jan 2017 | Read review
“Pool Acsess is best”
 of 5 bubbles lisamwe2016, 5 Jan 2017 | Read review
“Get a room on the first floor, they have direct access to the swimming pool”
 of 5 bubbles juliakN9777HT, 3 Jan 2017 | Read review
“Hotel has rooms where you can jump straight into the pool from patio.”
 of 5 bubbles SidandCandice, 1 Jan 2017 | Read review
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