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Sheraton Hua Hin Resort & Spa

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#3 of 63 Hotels in Cha-am
Certificate of Excellence
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Sheraton Hua Hin Resort & Spa
Sheraton Hua Hin Resort & Spa
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1,361 Reviews from our TripAdvisor Community

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Showing 1,089: English reviews
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Taipei, Taiwan
Reviewed 3 days ago NEWvia mobile

They take good care of gardens, pools, and all the public recreation area. We feel nothing but relax hanging out in resort. Foods are incredible fresh and delicious at hotel's restaurants. And the variety of selections of breakfast buffet is our favorite. Rooms are clean n maids speak nice English thus she can understand our request n give us wonderful...

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Helpful?
Thank JoyTseng
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear JoyTseng, Thank you for taking so much time and efforts to share your experiences! I am glad you enjoyed your stay with us and I will be sure to pass on your feedback to everyone, especially to our Housekeeping team. We can’t wait to welcome you back to the Sheraton Hua Hin Resort & Spa again soon. Warm regards,...

Warsaw, Poland
Reviewed 5 days ago NEW

Checked in as a platinum member and was directed to the lounge. Great staff, great evening food. Excellent breakfast and magnificent pool in on the premises. I loved everything of this hotel, thanks for a memorable holiday

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Helpful?
Thank Busy_Traveller_1972
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Busy_Traveller_1972, Thank you very much for sharing such a lovely review of your recent experience at Sheraton Hua Hin Resort & Spa. We are delighted to hear our beautiful surroundings and warm-hearted service made a positive impression during your stay, and that you could take home so many memories. Thank you also for being such a loyal Platinum guest....

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Stay for 3 nights. Was pretty impressed with the lagoon set up, especially being able to jump off from own room balcony. That is neat set up for family with kids, not having to run around the hallway dripping water all over. Saw the pool cleaner on wed. I assume that is when they clean it during the week. Read...

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Helpful?
Thank joepall889
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear joepall889, Thank you for choosing to stay at Sheraton Hua Hin Resort & Spa and for sharing your four-star review on TripAdvisor. We are delighted you were able to enhance your stay by experiencing our lagoon access rooms. It features an ample terrace with direct access to a refreshing dip in the sparkling blue lagoon pool surrounding the resort,...

Hua Hin, Thailand
Reviewed 1 week ago

Living nearby, we had never bothered to visit the Sheraton but wanted to at least give it a try by sampling the cuisine at the Sala, a pleasant restaurant halfway to the beach and surrounding by swimming pools. The food was frankly mediocre, with the Thai food designed for foreign visitors. Probably fair enough, since few Thais appeared to visit...

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Helpful?
Thank mcneely2015
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear mcneely2015, Thank you for choosing to visit Salas, our Pool Restaurant set in the middle of the resort serving home style Italian cuisine, including a wide choice of pasta dishes and wood fired oven pizza. Thank you also for taking the time to share suggestions on areas where we can make improvements. May I recommend our Luna Lanai seafront...

Reviewed 3 weeks ago via mobile

I stay in the hotel for 3 nights with my family. The reception is very helpful and polite. A very nice swimming pool and gym room. Breakfast Buffett has many choices. A good hotel to relax. However ,the location is not convenient enough, need to spend 15 mins to Huahin night market, at least 1 hour to all the spots.

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Helpful?
Thank Cluster G
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Cluster G, We appreciate the time you have taken to provide a very thorough review of your stay at the Sheraton Hua Hin Resort & Spa, and we are pleased that overall you enjoyed the general facilities, restaurant offers and the upkeep of the resort. We look forward to your many returns when your travels bring you back to...

Reviewed 4 weeks ago via mobile

beautiful hotel lovely grounds and wonderful lagoon pool fantastic hard working staff. Nice room very clean. the first two days where bliss, although I do think the shuttle bus service should be free in to town. them started the INDIAN WEDDING You are then treated like a third rate guest losing 3/4 of the hotel. they run round the hotel...

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Helpful?
4Thank southseafee
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear southseafee, Thank you very much for taking the time to share your feedback with us. We apologize that the noise from the other guests prevented you from fully enjoying your time with us. We do have several rules in place to ensure the satisfaction of our guests, however, that obviously doesn't negate your disturbances and I really regret that...

London, United Kingdom
Reviewed 4 weeks ago

It was the second time we stayed at this hotel. We booked via TravelBag as the prices were cheaper compared to the hotel's own website. When we arrived it took a long while before we were given welcome drinks and a cool towel. It did seem busy so I gave the staff the benefit of doubt that they were doing...

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Helpful?
1Thank Ken T
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Ken T, Thank you very much for your review. I am happy to hear that overall you enjoyed your stay at our resort. Please accept my apologies for the miscommunication upon check-in. This is extremely unusual and rest assured that I’ll follow up with our Front Office Manager to ensure our normally high standards do not slip again. Thank...

US
Reviewed 4 weeks ago

This was my 3rd stay in this hotel , however my feeling of this hotel is still quite ambivalent ; high and low , pros and cons 1. High SPG platinum status recognition, a suite room upgrade yet the room has showed its age, wear and tear can been seen everywhere is this property 2. The wide spread buffet is...

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Helpful?
11Thank SunchaiBKK
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear SunchaiBKK, Thank you for your review which you shared on TripAdvisor regarding your recent stay at the Sheraton Hua Hin Resort & Spa. We are delighted to know that overall you had a relaxing stay with us and we are pleased to note that you enjoyed the Sheraton Experience and especially our afternoon tea at the Club Lounge. Thank...

Bangor, United Kingdom
Reviewed 19 January 2017

We arrived at the hotel on NYE and where assisted very professionally by the receptionist. Our room was of a good size as indeed was the bathroom. The room was bright and had a pleasant balcony. The gardens and pool which extends around the entire complex are beautiful maintained and a feature of the hotel. If you are on a...

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Helpful?
Thank ARG59
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear ARG59, Thank you very much for choosing our resort as your destination to celebrate New Year’s Eve. We are delighted you enjoyed a leisurely stay with us and described our service as professional and pleasant. I regret to hear you found the costs for our New Year’s Gala Dinner not a good value. Compared to other hotels in the...

Pontypridd, United Kingdom
Reviewed 18 January 2017 via mobile

This is a lovely hotel, beautiful setting and an amazing lagoon pool. There is a choice of restaurants and bars all of which are pricey - approx 3 times more expensive than in Hua Hin town. The staff are all lovely, there was one though that was very insistent that my husband change his swim shorts to go in the...

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Helpful?
1Thank Clare H
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Clare H, Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Sheraton Hua Hin Resort & Spa. We have unfortunately fallen short of our goal to deliver a memorable hotel experience. Please accept our sincere apology for the situation leading you to the hassles of hotel move. We have...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embedded in a tropical garden, Sheraton Hua Hin Resort & Spa comprises nine buildings surrounding a 200 meter long, lagoon-style swimming pool, 6 restaurants & bars, spa, fitness center, 2 tennis courts and a kid's club. All deluxe rooms feature a private garden, balcony or direct access to the pool. ... more   less 

Additional Information about Sheraton Hua Hin Resort & Spa

Address: 1573 Petchkasem Road, Cha-am 76120, Thailand
Region: Thailand > Phetchaburi Province > Cha-am
Price Range: $148 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hua Hin Resort & Spa 5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Cancelon, Travelocity and HotelQuickly so you can book your Sheraton Hua Hin Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hua Hin Hotel Cha-Am
Sheraton Hua Hin Resort And Spa
Sheraton Cha-Am
Hotel Style:
#2 Spa Hotel in Cha-am
#2 Business Hotel in Cha-am
#2 Family Hotel in Cha-am
#3 Romantic Hotel in Cha-am
#3 Luxury Hotel in Cha-am
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hua Hin Resort & Spa staff and other travellers.
28 questions
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Winchester, United Kingdom
Hong Kong

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Questions? Get answers from Sheraton Hua Hin Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool views are best”
 of 5 bubbles ARG59, 18 Jan 2017 | Read review
“Do not choose a garden view cause you won't see anything.”
 of 5 bubbles bokong, 3 Jan 2017 | Read review
“Ocean View or Pool Access, numbers 6-7k”
 of 5 bubbles marcomanuelb, 2 Jan 2017 | Read review
“Lagoon access rooms are our favourite in blocks 1-4 get all day sun”
 of 5 bubbles gatekeeper10, 30 Dec 2016 | Read review
“Block 5, garden view........no garden to be seen anywhere!”
 of 5 bubbles martindB1844OO, 28 Nov 2016 | Read review
5 of 5