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The Imperial River House Resort

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The Imperial River House Resort
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401 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Sydney, New South Wales, Australia
Reviewed 26 May 2012 via mobile

Hotel is an attractive building but there is no sense of fun or appeal. The hotel feels dead. There is no music,it feels too quiet. However, The rooms are very comfortable and the views are charming. However this does not make up for the disadvantages. As the hotel is across the river from the town, and too far to walk,...

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Helpful?
2Thank Max R
Siwach N, General Manager at The Imperial River House Resort, responded to this review

Dear Sir, On behalf of the management and staff I would like to thank you for staying wiht us recently and thank you for valued comment. It is great to hear that the hotel building, comfortable of room were meet your satisfaciton. There are free shuttle service from hotel to Central Festival Department store every a few hours. For your...

Voorburg, The Netherlands
Reviewed 24 May 2012

I stayed in this hotel during the 2nd week of April for about a week. The hotel itself is a bit isolated; from the main road you have to drive up a few narrow roads to reach it. However, I was happy to see that the hotel itself was well maintained (from the outside and inside) and quite large with...

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3Thank MLR84
Siwach N, General Manager at The Imperial River House Resort, responded to this review

Dear Sir/Madam, On behalf of The Imperial River House Resort, I would like to thank you for staying with us recently. Your valueable comments have been surveyed to all hotel associations.It is great for them to learn that our services made you happiness during your stay. We do hope to welcome you again when you plan to visit Chiang Rai,...

LYON
Reviewed 6 May 2012

Good things - nice swimming pool - nice surroundings and a lot of space - no noise at the upper flours Bad things - bed are not good : all are string mastresses very hard - the breakfast is a bad american breakfast and the thaï breakfast is also poor. - there is somtemis some school buses which land a...

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Helpful?
1Thank Phildepher
riverhouse_10, General Manager at The Imperial River House Resort, responded to this review

Thank you for the review on good and bad sides of the Hotel which I must seriously look what we can do to improve the quality of products as mentioned. Whatever the comments would be either negative or positive, it is always considered as contructive comments. Sometimes the Hotel has group of guests who come for meeting at the Hotel...

San Diego, California
Reviewed 6 May 2012

The service was excellent. Pretty grounds. The location was too far to walk to the city. So if you don't mind always taking a tuk tuk or their shuttle for a 100 baht you will like this place. After being in the heart of Chiang Mai and being able to walk to many places to eat, night markets, and massages,...

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Helpful?
Thank scarlettburnett
riverhouse_10, General Manager at The Imperial River House Resort, responded to this review

Thank you for a nice review on the Hotel in general. The location of the Hotel could be strong or weak point which depends on each person's preference. We have many guests who prefer a hotel where is not in the inner city but a few guests who prefer a hotel where they can walk to tourist destinations, shops and...

London
Reviewed 30 April 2012

I came here on a family holiday, so excited to see the festival of lights. We did our homework and thought this looked like a nice place to be... It was overpriced for what it was, the rooms were alright, but nothing special. We only stayed a couple of nights and that was definitely enough. One of the things that...

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1Thank C_Alice386
riverhouse_10, General Manager at The Imperial River House Resort, responded to this review

First of all, on behalf of the Hotel management, I would like to deeply express my apology for your unpleasant stay at the Hotel last November. On the day that we had an outdoor concert, it was "Loy Krathong or Flower Floating Festival" which most of the Hotels and pubic places have some kinds of activities in their places that...

Hong Kong
Reviewed 20 February 2012

Although a flew Km's out of central Chiang Rai we did not feel that this was a disadvantage as the hotel vehicle service was very efficient and we valued the excellent river view we had from our room. The balcony area is very large with a wonderful double seater that enabled both of us to relax in comfort. Large bathroom...

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2Thank Susan O
riverhouse_10, General Manager at The Imperial River House Resort, responded to this review

Dear Ms. Susan, Again, I have to personally thank you for taking your valuable time in giving such a nice review on the Imperial River House Resort, Chiang Rai in the Tripadvisor in addition to your compliment in our e-questionnaire. We try to differentiate our hotel to other city hotels with our room product especially our Balcony Riverview Suite and...

Bangkok, Thailand
Reviewed 27 January 2012

Imperial River House is well equipped. Standard room is great with big bed and living area. Junior Suite is marvellous for a couple, very spacious, big balcony facing river. Wi-fi in all places. CD players in room. You will enjoy great art pieces from art masters of Thailand. Garden is well maintained with various and hard to find Thai trees....

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Thank TassaneeyaT
riverhouse_10, General Manager at The Imperial River House Resort, responded to this review

Dear Khun Tassaneeya, I would like to thank you for taking your valuable time in writing such a nice review on the Imperial River House Resort, Chiang Rai. In addition, I really appreciated the group that had brought you and people from various countires to stay at the Hotel. I was told that everyone was happy staying at the Hotel....

Melbourne, Australia
Reviewed 10 January 2012

We needed a hotel for one night in Chiang Rai and were really happy that we chose this hotel. Our taxi driver did have some trouble finding it (take the address with you as it doesn't seem to be a well-known hotel), but once we got there we couldn't fault it. Check in was quick and friendly. We were upgraded...

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Helpful?
Thank Travellinwhiz
riverhouse_10, General Manager at The Imperial River House Resort, responded to this review

I would like to thank you for spending your valuable time in writing such a nice review about the Imperial River House Resort, Chiang Rai. Really appreciated. I'm glad that you liked our Balcony Riverview Suite and overall of the Hotel. We hope to welcome you back again in the near future. Yours sincerely, Pinthida Bhatayanond (Ms.) General Manager

Chiang Mai, Chiang Mai, Thailand
Reviewed 30 December 2011

Very great and nice hotel which closed to Kok River. Fantastic area with good food and service with smile and friendly.

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Helpful?
Thank Cha C
riverhouse_10, General Manager at The Imperial River House Resort, responded to this review

I would like to thank you for taking your valuable time in writing such a nice review on the Imperial River House Resort, Chiang Rai. I'm glad that you had a very pleasant stay at the Hotel in December. We hope to welcome you back again in the near future. Yours sincerely, Pinthida Bhatayanond (Ms.) General Manager

Herzlia, Israel
Reviewed 27 October 2011

we came for one night only. we enjoyed every minute. the beatiful and clean rooms. the pool. the view.

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Thank yaeli11

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The stylish boutique resort with 39 spacious river view rooms, full facilities and homely Thai style services. It is situated along the Kok River. Only 10 minutes away from Airport and town. ... more   less 

Additional Information about The Imperial River House Resort

Address: 482 Moo 4 | Rimkok District, Chiang Rai 57100, Thailand
Region: Thailand > Chiang Rai Province > Chiang Rai
Price Range: $97 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial River House Resort 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Imperial River House Resort, Chiang Rai Hotel Chiang Rai
River Hotel Chiang Rai
River Resort Chiang Rai
Hotel Style:
#1 Top resorts Hotel in Chiang Rai
#3 Spa Hotel in Chiang Rai
#3 Romantic Hotel in Chiang Rai
#5 Luxury Hotel in Chiang Rai
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Questions & Answers

Here's what travellers have asked, with answers from The Imperial River House Resort staff and other travellers.
1 question
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Questions? Get answers from The Imperial River House Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large rooms”
 of 5 bubbles McbarrosYue, 18 Feb 2017 | Read review
“I think all rooms face the river but you might want to request this to be sure. You won't get any traffic noise at this hotel.”
 of 5 bubbles catesoo, 14 Feb 2017 | Read review
“I classified it as a budget hotel, we paid less than £ 90 for a night with breakfast”
 of 5 bubbles ACL3112, 8 Jan 2017 | Read review
“Better Opt Out”
 of 5 bubbles HARI_2068, 10 Dec 2016 | Read review
“Try to get a Balcony Suite if you can afford it - it's well worth it.”
 of 5 bubbles 664CarolynG, 8 Jul 2016 | Read review
5 of 5