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The Smart Hotel Hat Yai

100 Soi 27 Kanchanavanich Road Kho Hong Subdistrict, Hat Yai 90110 Thailand
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Traveller (52)
Room & Suite (8)
Dining (6)


#5 of 144 hotels in Hat Yai
Offering quality accommodations in the shopping area, Walk 400 meters across central , makro and green way night market, restaurants, nightlife district of Hat Yai, The Smart Hotel Hat Yai is a popular pick for both business and leisure travelers. Only 10 km away, this 3-star hotel can be easily accessed from the airport. With it's convenient location, the hotel offers easy access to the city's must-see destinations. The facilities and services provided by The Smart Hotel Hat Yai ensure a pleasant stay for guests. Free Wi-Fi in all rooms, fax machine, printer, daily housekeeping, taxi service are just a few of the facilities that set The Smart Hotel Hat Yai apart from other hotels in the city. Guests can choose from 70 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. The Smart Hotel Hat Yai is an ideal place of stay for travelers seeking charm, comfort and convenience in Hat Yai.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast in the room
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
24-hour security
24-hour check-in
Car park
Complimentary welcome drink
Airport transportation
Shuttle bus service
Taxi service
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Bottled water
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Chinese, Thai


Full view
56Somewhat walkable
Grade: 56 out of 100
16Restaurantswithin 1 km
3Attractionswithin 1 km
55Reviews2Q+A3Room tips
Traveller rating
  • 32
  • 17
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Popular mentions
John H. wrote a review Sep 2020
Bangkok, Thailand514 contributions177 helpful votes
Directly opposite the Central Festival approx 500 metres down the road Hotel is OK. Rooms spotlessly clean. Excellent job Reception team very friendly Restaurant breakfast is adequate; same every day and limited choice. Rooms are not sound proofed at all so expect loud noise from banging doors from other rooms. SHA certified but not really following the standards but the cleanliness makes up for it. Curtain are NOT blackout at all so you will need eye masks if you are sensitive to light at nighttime as lights from the main street (plus the traffic noise) can affect ones sleep. PS NO SAFETY DEPOSIT BOXES ARE PROVIDED AT THIS HOTEL EITHER IN THE ROOMS OR AT RECEPTION
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Date of stay: September 2020
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
I’ve beEn tHere wrote a review Dec 2019
Penang Island, Malaysia71 contributions27 helpful votes
Clean, new and nice hotel to stay. Next to Major and opposite to Central Festival. You need to walk a bit to reach Central at the opposite of the main road but there is a pedestrian bridge. Hotel is far from Lee Gardens but convenient to go to the main road leading to Malaysian border. Save a lot of time as we do not need to navigate the traffic to go out to the main road to the Sadao border. The cons about the hotels are the limited small tiny bottles of amenities which are barely enough for one shower. So, bring your own. The key card was locked before check out time. Was a hassle as we have to go to the lobby to get it unlocked again. This is annoying as it is not check out time , and the hotel should not do that. There were some old shoe box left by the previous person not thrown out. Otherwise, not bad for the price .
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Date of stay: December 2019Trip type: Travelled as a couple
2 Helpful votes
Roadtrippers.asia wrote a review Jul 2019
Penang, Malaysia2793 contributions7313 helpful votes
Stayed at The Smart Hotel in Hatyai, Thailand recently and would say it is a clean and comfortable hotel. Bed is comfortable, nice working desk with complimentary wifi. Parking is ample with some lots at the hotel building, and a lot of secured parking right across a quiet street. Buffet breakfast is available (but not if there are too low an occupancy - it will be changed to an ala-carte breakfast). The location of the hotel is very close to Central Festival and Makro, as well as the two famous night market - ASEAN and Greenway Night Market. For the price of about 1000 baht per night it is a pretty buy.
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Date of stay: July 2019
Trip type: Travelled solo
Room Tip: Away from the streets would be best to avoid sound of car passing by
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44 Helpful votes
HappyMindfulness wrote a review Jul 2019
27 contributions12 helpful votes
It seems that there are no Standard Operating Procedure (SOP) and communications breakdown within the Maintenance, Housekeeping and Front Office team. Hot shower in our room was not working and had reported it to the Receptionist before we left the hotel for a dinner and walk. When we came back, we gave the receptionist courteousy reminder and to ask if our shower was fix. They couldnt answer that and immediately asked the maintenance staff which was happened to be standing outside of the lobby to fix it. The Worst Part:- The maintenance staff walked together with us into our room and washroom, with his same shoe which he wore when he stood outside of the lobby. After fixing it, he literally step on our floor mat to dry his shoe. The while floor mat was dark in colour and we asked him to bring that floor mat out! After reporting it to the receptionist, they didnt really know what to do, and i asked them to get the housekeeping team to come and clean it. The housekeeping lady only came to replace a floormat, without mopping the floor. We hv to request over again and tell her what happened. No apologize from any of thm. Extra tips, do not opt for their breakfast choice, there is only 6 items ala carte menu available. First day breakfast there are cereals bt the milk was abit sour, 2nd day breakfast, no cereals available.
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Date of stay: July 2019Trip type: Travelled as a couple
cristienhuang wrote a review Jul 2019
Indonesia11 contributions1 helpful vote
We traveled as a big group and never thought this place will be so good because it’s just 5minutes drive from central festival and they provide free shuttle bus from hotel to Central. Staffs are incredibly helpful. Worth the money for sure.
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Date of stay: June 2019Trip type: Travelled with family
US$22 - US$36 (Based on Average Rates for a Standard Room)
ThailandSongkhla ProvinceHat Yai
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Frequently Asked Questions about The Smart Hotel Hat Yai
Which popular attractions are close to The Smart Hotel Hat Yai?
Nearby attractions include CentralFestival Hatyai (0.6 km), Asean Trade Bazaar (0.7 km), and Greenway Night Market (0.8 km).
What are some of the property amenities at The Smart Hotel Hat Yai?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
What food & drink options are available at The Smart Hotel Hat Yai?
Guests can enjoy a free welcome drink during their stay.
Is parking available at The Smart Hotel Hat Yai?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Smart Hotel Hat Yai?
Conveniently located restaurants include Black Canyon, Krua Reuan Thai, and Mari Chan Japanese Restaurant.
Does The Smart Hotel Hat Yai have an airport shuttle?
Yes, The Smart Hotel Hat Yai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Smart Hotel Hat Yai have airport transportation?
Yes, The Smart Hotel Hat Yai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Smart Hotel Hat Yai?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at The Smart Hotel Hat Yai?
The staff speaks multiple languages, including English, Chinese, and Thai.
Are there any historical sites close to The Smart Hotel Hat Yai?
Many travellers enjoy visiting Wat Hat Yai Nai (3.6 km).