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3, Saneha Nusorn Road, Hat Yai 90110 Thailand
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US$60
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Free cancellation until 11/02/23
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US$57
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US$48
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Traveller (766)
Room & Suite (227)
Dining (86)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 144 hotels in Hat Yai
Location
Cleanliness
Service
Value
Travellers' Choice
Located right in the heart of Hat Yai, a bursting city near the Malaysian border, and interconnected to Central Department Store, the four-star Centara Hotel Hat Yai is a local landmark and a favourite with long-stay guests and both leisure and business travellers. All 248 rooms, suites and apartments are comfortably-sized – from 25 to 76 square metres, and feature free Wi-Fi access. The apartments are particularly spacious and feature a living and dining area with self-catering facilities. The hotel features two restaurants, including Ginger which serves Japanese, Chinese and Thai flavours from an open kitchen, and one bar and one café. The hotel has a fully-equipped fitness centre that overlooks the outdoor terrace with swimming pool. Cense by Spa Cenvaree offers a full range of wellness treatments and therapies in surroundings that utilise Balinese and Thai design themes. E-Zone has a choice of video games for the young at heart. The hotel is just over 20 minutes from the airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Rooftop pool
Outdoor pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Room service
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Minibar
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Chinese, Malay, Thai
1584Reviews55Q+A100Room tips
Traveller rating
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Most Recent
Ng Cheng Tat wrote a review 25 Jan
Alor Setar, Malaysia1 contribution
I like this hotel due to good location and the staff very polite and helpful especially JIRAYUT working at CAFE SANEHA …This staff help me a lot even though I came late to take breakfast….i really feel warm with his politeness ,I strongly recommend hotel to promote his position
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Very good location and most convenient hotel in Hatyai
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 3 days ago
Dear Journey, Thank you very much for taking the time to review our property and thank you so much for sharing your feedback & rating with us to the community! We are extremely happy to have you as our customer and we are extremely glad to read that overall, you enjoyed everything in our hotel , also thank you for your kind words about staff, especially Jirayut, I will share the comment with them. It’s really encouraging all of us to keep it up. We are looking forward to welcoming you back to stay with us again for your next visit @Hat Yai Best regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
joeykoh wrote a review 23 Jan
Singapore, Singapore118 contributions28 helpful votes
+1
First time in Hat Yai . Surprised to see the street market all around the hotel. Lots of food, lots of things to buy. Arrived on 2pth Jan. And every night, there is night performance for lunar new year. Nice ambience. Hotel is a bit old but clean. Superb location. Nice friend staff too Special mention to Kanokorn, the sweet and pretty staff who was so patient to introduce me Cook Chai Dim sum on chinese new year day 1. She also arranged for day tour for my family of 7 to Songkhla. Sirisopha (manager) who booked the table for us at skylight lounge for 2 nights. She even came down to say hello to us on the first night while we were at the lounge. Aiman the friendly front desk staff who would always greet us when we go in and out of the hotel . Will be back.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 3 days ago
Dear Joeykoh, We sincerely appreciate your positive feedback regarding your visit. Thank you very much for your five-star review. I will certainly pass along your kind words to my team, Ms. Kanokon and Ms.Sirisopha. Please visit us again soon. We'd love to have you back for another comfortable stay at Centara Hatyai. Best regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Z4557LWjay wrote a review 23 Jan
1 contribution
Ms. Chompunuch, her services to us was extremely beyond our expectation. She answer and help us all of our enquires during our stay whenever she was at counter. During our check out day, she had arrange with our request to pre arrange a mini van to transport us from hotel to airport. She even send us off at the 1st storey Cafe, which she greeted us farewell. This was a memorable and extremely touches us. Here again, Thank you to Ms. Chompunuch for here polite, courtesy and caring services, KEEP IT UP. In fact, all of front counter staffs are polite, courteous and patient. Finally, I would highly recommend Hotel Centara to friends and relatives.
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 3 days ago
Dear Thank you very much for taking the time to share your positive feedback on your recent visit at Centara Hat Yai. I am pleased to hear that our team cared for every detail during your stay. I have shared your compliments and appreciation feedback to our team, especially to Khun Chompunuch, who Is most grateful and humbled by your recognition. We look forward to welcoming you back to Centara Hat Yai again soon. Kind regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Garth C wrote a review 20 Jan
Bristol, United Kingdom3 contributions
From the moment we landed and picked up we were treated to exceptional customer service. The hotel was in a great location and it was easy to find everything, the reception staff were helpful and pricing competitive.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 3 days ago
Dear Escape727601, Thank you for your candid feedback regarding your visit to ‘Centara Hatyai We thank you for giving us an opportunity to serve you. We are delighted to note that we met your expectation about the hotel facilities and we are happy to know that our staff has left you with fond memories of the place. Your kind words of appreciation have been shared with the entire team and our staff at the hotel remains committed to make moments special and memorable for our esteemed guests. Best regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Saif_aisy16 wrote a review 18 Jan
Kuala Lumpur, Malaysia1 contribution
Im stay with my wife and 1 kids. Very nice room, staff was nice and very welcoming. Good facility at the hotel. Hotel is in the city centre, wich is easy to find a restaurant and 7 eleven. Tuk tuk also around the hotel.
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 1 week ago
Dear Saif_aisy16, Many thanks for sharing your recent experiences and I'm glad to see there were so many positive comments. The team and I are glad you enjoyed your stay with us. We look forward to seeing you again soon! Best regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fozjon wrote a review 13 Jan
Jaipur, India1624 contributions566 helpful votes
the hotel is a bit shabby but staff is quite friendly and helpful (especially when they speak English for us). The location is amazing. It's right in the center of the city near all the walking street night markets. The room was small and it's always strange to me when all the light switches are on one side of the bed. It makes it hard for the person on the other side of the bed. Breakfast is very good. But on a Saturday morning it was so busy and crowded that the egg station and roti maker were struggling to keep up and it required some waiting.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: the mirror light switch for the bathroom is in a closed cover near the inside of the bathroom...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 1 week ago
Dear fozjon, Thank you for staying with us during your recent visit and for taking time to share some valuable feedback with us. We are pleased to hear that we in general met and, in some areas, even exceeded your expectations and that the team took good care of you, highlighting the hotel's facilities, Your advice and comments are particularly precious to us and please be assured that actions to keep our surroundings clean and to improve our breakfast egg station accordingly. Looking forward to welcoming you back soon to Centara Hat Yai. Kind regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AZLee wrote a review 12 Jan
Ipoh, Malaysia385 contributions70 helpful votes
The location can't be beaten, with lots and lots of places to eat, massage and shop. Lee Garden right across the road, night market at doorstep, surrounded by shops, Odean shopping centre down the road, Kim Yong market few minutes' walk away. The rooms are spacious (probably thanks to its being an old hotel). Rooms are not old though. Nice Skylight Lounge to have a drink in evening, with live singing. Dining is good (though one really does not need to dine in-house, what with the plentiful choices outside). Staff are courteous. The porter deserves special mention - always springing to action to press the lift button or assist as soon as he sees any guests walking in. Oh ... loved their aroma oil! The lobby and corridors were so fragrant!
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Date of stay: January 2023
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 1 week ago
Dear AZlee, Thank you for taking a moment to write with us a review here . It's been our great pleasure having you here and we are glad to read your positive comment. Your compliments will be forwarded to the whole team. Thank you and we look forward to welcome you here again in the future. Best regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tanlim924 wrote a review 12 Jan
1 contribution
This place in the centre and access to the market like a night walking street down here have many foods many variety of foods Room quite old but clean by the way it is not too bad for me The staff there all are friendly helpful and courteously Front desk Ms.Chompunuch Ms.Kullanan both of them are great service they can turn my feeling from upset to be good mood immediately they can recognize my name and always greeting me and gave me warmest welcome All of this made me a great memorial sure we will be back here again and again
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 1 week ago
Dear tanlim924, We sincerely appreciate your positive feedback regarding your visit. Thank you very much for your five-star review. I will certainly pass along your kind words to my team, Ms. Chompunuch and Ms.Kullanan. Please visit us again soon. We'd love to have you back for another comfortable stay at Centara Hatyai. Best regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Picnic111111 wrote a review 10 Jan
1 contribution
Bring you back to year 2000. While other hotel are modern and new. This hotel will give you an old scent with the same price. However, reception and bell boy are lovely. They are willing the help with high energy.
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 1 week ago
Dear Picnic111111 Thank you very much for sharing your thoughts with fellow readers on online feedback. It is our constant task to ensure our guests leave with lasting, valuable memories, and we are glad to learn that we have accomplished your expectations on your previous stay with us very well. We are sincerely looking forward to pampering you on your next visit at Centara Hotel Hat Yai. Best Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sweefong27 wrote a review 8 Jan
1 contribution
This is My first time to stay here with Centara and I have my first impression while I am checking in with Ms.Been she is a great service mind and her english accent is excellent She always smile politely and did everything for me and my husband seem like a one stop service thats fantastic for me everything when I during stay here made me enjoyable and all staff at front desk very good I think this Hotel is valuable for stay especially the staff Ms.Been thanks for make the normal day to be the wonderful stay with you
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 1 week ago
Dear Sweefong27, Thank you very much for taking the time to share your positive feedback on your recent visit at Centara Hat Yai. I am pleased to hear that our team cared for every detail during your stay. I have shared your compliments and appreciation feedback to our team, especially to ms.Been, who Is most grateful and humbled by your recognition. We look forward to welcoming you back to Centara Hat Yai again soon. Kind regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$42 - US$64 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel centara hat yai hotel hat yai, novotel hat yai, hat yai novotel
LOCATION
ThailandSongkhla ProvinceHat Yai
NUMBER OF ROOMS
248
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CENTARA HOTEL HAT YAI (S̶$̶6̶8̶) S$58: UPDATED 2023 Reviews, Price Comparison and 841 Photos (Thailand) - Tripadvisor

Frequently Asked Questions about Centara Hotel Hat Yai
Which popular attractions are close to Centara Hotel Hat Yai?
Nearby attractions include Kim Yong Market (0.3 km), Lee Garden Plaza (0.07 km), and Santisuk Market (0.2 km).
What are some of the property amenities at Centara Hotel Hat Yai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Centara Hotel Hat Yai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Centara Hotel Hat Yai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Centara Hotel Hat Yai?
Yes, free parking is available to guests.
What are some restaurants close to Centara Hotel Hat Yai?
Conveniently located restaurants include Homeless House, Chen Long Boat Noodle, and Kai Tod Decha.
Are there opportunities to exercise at Centara Hotel Hat Yai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Centara Hotel Hat Yai have airport transportation?
Yes, Centara Hotel Hat Yai offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Centara Hotel Hat Yai located near the city centre?
Yes, it is 1.0 km away from the centre of Hat Yai.
Are any cleaning services offered at Centara Hotel Hat Yai?
Yes, dry cleaning and laundry service are offered to guests.
Does Centara Hotel Hat Yai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.