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Centara Hotel Hat Yai

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3, Saneha Nusorn Road, Hat Yai 90110 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (733)
Room & Suite (206)
Dining (71)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 143 hotels in Hat Yai
Location
Cleanliness
Service
Value
Travellers' Choice
Located right in the heart of Hat Yai, a bursting city near the Malaysian border, and interconnected to Central Department Store, the four-star Centara Hotel Hat Yai is a local landmark and a favourite with long-stay guests and both leisure and business travellers. All 248 rooms, suites and apartments are comfortably-sized – from 25 to 76 square metres, and feature free Wi-Fi access. The apartments are particularly spacious and feature a living and dining area with self-catering facilities. The hotel features two restaurants, including Ginger which serves Japanese, Chinese and Thai flavours from an open kitchen, and one bar and one café. The hotel has a fully-equipped fitness centre that overlooks the outdoor terrace with swimming pool. Cense by Spa Cenvaree offers a full range of wellness treatments and therapies in surroundings that utilise Balinese and Thai design themes. E-Zone has a choice of video games for the young at heart. The hotel is just over 20 minutes from the airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Rooftop pool
Outdoor pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Room service
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Minibar
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Chinese, Malay, Thai
1465Reviews54Q+A100Room tips
Traveller rating
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Popular mentions
PonkZank wrote a review Nov 2021
2 contributions
The room was quiet and very clean. location very nice to find food , The hotel Strong fast WI-Fi, and very polite & helpful. Ms. Nachanok. very very friendly and help me to connect Wi-Fi. I will return and recommend to my friends to Centara hatyai.
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Date of stay: November 2021Trip type: Travelled with friends
Helpful
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Response from Manoon Wutti, General Manager at Centara Hotel Hat Yai
Responded 2 weeks ago
Dear Khun Ponkzankmoccagarden, Thank you very much for sharing your experience and hope to welcome you again sir. Kind regards, The Management Team
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Ronny wrote a review Nov 2021
Bangkok, Thailand5 contributions4 helpful votes
Gosh, what an old hotel. The condition of the room is quite poor and is not well maintained. It has a distinctive odor of molds and unventilated air. Even the connecting shopping mall next door is in very bad condition. They should renovate this place very soon!
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Date of stay: March 2021
Rooms
Service
Helpful
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Response from Manoon Wutti, General Manager at Centara Hotel Hat Yai
Responded 3 weeks ago
Dear Khun Pakkapollam, Thank you very much for sharing your experience while you stayed in the hotel and please accept my apologize for the room conditions are below standard. Due to the COVID-19 circumstances, it's impacts for many businesses including tourism and hotel industry as well, therefore the hotel had closure since April 2021 and had planed to reopen in 2022 and during closure our team is still continuing to do room maintenances and there are not compete yet, but the hotel was requested to open for "OQ" and we had only 3 days to run all systems before group checked in. Anyhow your valuable feedback will encourage us to get the job done before the hotel reopen in next year and for the shopping mall I will share your suggestion to the management team as well. Hope to welcome you again sir. Thank you very much and kind regards,
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Yai S wrote a review Jan 2021
1 contribution
excellent cleanliness and services even in the rough time of pandemic. it was my fifth time at this hotel and all the good things have remained as it used to be. thank you for keeping such good services
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Helpful
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Response from Jirapong Sungthong, Guest Services / Front Office at Centara Hotel Hat Yai
Responded 6 Jan 2021
Dear Supapong Thank you for staying with us and for having shared your experience through Trip Advisor. Thank you for the highlight of our service and our cleanliness. Thank you again for your feedback and we would truly appreciate to welcome you back to Centara Hat Yai should the opportunity arise. Best regard
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lindakosit wrote a review Dec 2020
1 contribution
nice staff with good service mind, good breakfast and services. good location for shopping. nice music at the bar, comfy accommodation, prompt delivery of requested amenities when calling housekeeping.
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Helpful
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Response from Jirapong Sungthong, Guest Services / Front Office at Centara Hotel Hat Yai
Responded 25 Dec 2020
Dear lindakosit Thank you for staying with us and for having shared your experience through Trip Advisor. Thank you for the highlight of our staff and our breakfast. Thank you again for your feedback and we would truly appreciate to welcome you back to Centara Hat Yai should the opportunity arise. Best regard
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Thanarpan P wrote a review Dec 2020
Hat Yai, Thailand2 contributions
Ginger is one of the best restaurant in Hatyai. Although in the COVID-19 period, the city is very quiet. But service mind of the staffs are still very warm welcome. Especially, pork belly deep fried is very delicious, juicy and creepy in my mouth.
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Date of stay: December 2020Trip type: Travelled on business
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Response from Jirapong Sungthong, Guest Services / Front Office at Centara Hotel Hat Yai
Responded 15 Dec 2020
Dear Thanarpanp Thank you for staying with us and for having shared your experience through Trip Advisor. Thank you for the highlight of our staff and our restaurant. Your feedback about our room condition has been noted for further improvement. Thank you again for your feedback and we would truly appreciate to welcome you back to Centara Hat Yai should the opportunity arise. Best regard
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PRICE RANGE
US$43 - US$77 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel centara hat yai hotel hat yai, novotel hat yai, hat yai novotel
LOCATION
ThailandSongkhla ProvinceHat Yai
NUMBER OF ROOMS
248
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Frequently Asked Questions about Centara Hotel Hat Yai
Which popular attractions are close to Centara Hotel Hat Yai?
Nearby attractions include Kim Yong Market (0.3 km), Lee Garden Plaza (0.07 km), and Santisuk Market (0.2 km).
What are some of the property amenities at Centara Hotel Hat Yai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Centara Hotel Hat Yai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Centara Hotel Hat Yai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Centara Hotel Hat Yai?
Yes, free parking is available to guests.
What are some restaurants close to Centara Hotel Hat Yai?
Conveniently located restaurants include Homeless House, Chen Long Boat Noodle, and Kai Tod Decha.
Are there opportunities to exercise at Centara Hotel Hat Yai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Centara Hotel Hat Yai have airport transportation?
Yes, Centara Hotel Hat Yai offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Centara Hotel Hat Yai located near the city centre?
Yes, it is 1.0 km away from the centre of Hat Yai.
Are any cleaning services offered at Centara Hotel Hat Yai?
Yes, dry cleaning and laundry service are offered to guests.
Does Centara Hotel Hat Yai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.