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Swissotel Resort Phuket Patong Beach

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#34 of 308 Hotels in Patong
Certificate of Excellence
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Swissotel Resort Phuket Patong Beach
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599 Reviews from our TripAdvisor Community

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Showing 485: English reviews
2 reviews
Reviewed today NEW via mobile

This place has alot of potential however it's a shame when staff aren't attentive and don't understand basic questions that you ask regarding the menu. There was only 2 people dining and they couldn't even get it right. Would I return? No. Food 1.5 and Service 1

Helpful?
Thank Roses1991
Toledo, Ohio
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 days ago NEW

I didn't stay at this hotel, only visited the dining room for breakfast one morning. This review is only regarding the main dining area "Flavours" If you're looking for a continental (read: all inclusive) breakfast buffet, this place is great. A bit pricey at 550+Tax THB per person, but includes made to order eggs (scrambled, omelettes, poached, etc...) as well... More 

Helpful?
Thank skirack
Management response:

Dear skirack, Thank you very much for your comments in TripAdvisor. It's great to hear you enjoyed breakfast with us. Our resort is uniquely situated near the beach and popular shopping areas. In addition to Flavours Restaurant, Swissotel Resort Phuket Patong Beach offers a variety of cuisines and locations to suit many tastes, including our Grab n Go, where you... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

Location is superb and the staff are always willing to the extra mile.....Rooms given were far from elevator but private....rooms are spacious and clean and they have 2 pools...Was not impressed by the spa services. you van get better ones for the same price or lesser..

Helpful?
Thank Maya A
Management response:

Dear Maya A, Thank you for your comments regarding your recent stay with Swissotel. We are delighted to hear you enjoyed your overall experience, and appreciate your constructive comments. We will share your review with our colleagues as it will serve as motivation for continuous improvement. We look forward to your return to Swissotel Resort Phuket Patong Beach. Warm regards,... More 

Greater Sydney, Australia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

From the minute we entered the foyer the staff were magic. Helpful, polite and professional. Checkin was a breeze. Room was huge, cool and the bed very comfortable. Accessed the club lounge for drinks and canapés. Can't speak highly enough about the staff. Beautiful people who are keen to make the guest experience the best. Close to Patong beach a... More 

Helpful?
Thank Will M
Management response:

Dear Will M, We are very grateful for your comments in TripAdvisor. It is always rewarding to hear from satisfied guests, and equally great to hear our colleagues were able to be a part of your memorable experience. It is our hope you will continue to make Swissotel Resort Phuket Patong Beach your destination of choice when you visit Thailand.... More 

Level Contributor
6 reviews
Reviewed 1 week ago via mobile

A nice hotel about 200 yards away from the Pantong beach. Nearby lot of shopping places. Courtious staff willing to help. Rooms face the swimming pool but some face just a wall so beware. On arrival they give coupons for a one time 25% discount in their restaurants and some discount in the spa. Overall a good experience.

Helpful?
Thank Khalid S
Management response:

Dear Khalid S, Thank you for choosing Swissotel Resort Phuket Patong Beach for your vacation in Thailand. We are delighted to hear you enjoyed your experience and our colleagues were able to be a part of your positive memories. It is our hope you will allow us to be your host during your next visit to Patong. We look forward... More 

Level Contributor
253 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 1 week ago via mobile

We are still here but thought I would review this place, good check in with friendly staff, we had arrived early so our room wasn't ready but when it was ready we didn't like the constant road noise so asked for another room round the side which was much quieter, the first day there was lots of sunbeds at the... More 

Helpful?
Thank Colincfc
Management response:

Dear Colincfc, We are grateful for your comments regarding your stay. We are delighted to hear our colleagues made a good impression, and did their best to ensure you enjoyed your experience. We shared your comments regarding the sunbeds, and will adjust accordingly. Thank you for the opportunity to receive your feedback. Regards, Miguel Maldonado Hotel Manager Swissotel Resort Phuket... More 

London
Level Contributor
116 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 week ago via mobile

first of all it is not 5* hotel, it is maximum 4 with a service of 2 or 3...i would not come back there at any reason. the location is good , the bed is ok but they do not respect quests at all. i have not found slippers when i entered the room and i called the housekeeping service... More 

Helpful?
Thank McWap
Management response:

Dear McWap, Thank you for your comments regarding your experience. It is regretful we did not meet your expectations or ours. Please accept our apology and know we take your feedback seriously. We will share this with our colleagues and your sentiments will serve as a vehicle to improvement. It is good to hear you did enjoy other aspects of... More 

Nagoya, Japan
2 reviews
Reviewed 2 weeks ago

Clean and spacious rooms with all the appliances needed. The room and bathroom were very clean, fresh bed sheets and towels on daily basis. The front desk reception is friendly, always ready with useful information.

Helpful?
Thank orikaniwamushido
Management response:

Dear orikaniwamushido, Thank you very much for sharing your comments on TripAdvisor regarding your recent great experience at Swissotel Resort Phuket Patong. It is always a pleasure to hear from satisfied customers, and your feedback will serve as motivation for our colleagues. We trust you will continue to choose Swissotel in the future and look forward to your return. Warm... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We spent our last night and day in Patong at Swissotel. Alice at the front desk was amazingly friendly. We were able to check in early and were given a booklet of coupons to use within the hotel. Our pool view room was spacious. The mattresses were a lot more comfortable than where we stayed previously and most importantly, clean.... More 

Helpful?
Thank asianjew
Management response:

Dear asianjew, Thank you very much for your comments regarding your recent stay with Swissotel Resort Phuket Patong Beach. We are delighted to hear you enjoyed your experience, and it is very rewarding for our colleagues to learn they played a part to ensure your enjoyment. We will share your comments with Alice and the team as we are sure... More 

2 reviews
Reviewed 2 weeks ago

The communal areas are lovely, especially the roof top pool and the staff are typically welcoming and friendly, but the rooms let the place down. Ours had a quite worn out old feel about it, overlooked the Main Street which was noisy and with no double glazing, there was no escape. The bathroom was dilapidated and one of our rooms... More 

Helpful?
Thank Chris H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Banquet Room
Official Description (provided by the hotel)
Swissotel Resort Phuket Patong Beach ideally located in the lifestyle and entertainment hub of Patong Beach, is the perfect destination to enjoy our warm and friendly Swiss hospitality. Our resort comprises 383 contemporary and spaciously designed guestrooms designed with accents of vibrant colour inspired by the tropical beauty of Thailand. A pristine resort pool with a swim-up bar, authentic Thai Spa, fully equipped fitness centre and a varied selection of quality dining and entertainment options are available to ensure you have everything you need for an enjoyable stay. The Hard Rock Café and Hooters restaurant is conveniently located within the resort, providing you with even more dining and entertainment options. And if a spot of shopping is your perfect way to unwind, Jungceylon Shopping Mall is just around the corner. Our younger guests will be thrilled with Kid's World, an amusement and recreational activity zone for children that will to keep them entertained and active, so you can take the time to enjoy some well earned relaxation. Our authentic Thai Spa is the perfect place to escape into a world of bliss and enjoy a wide selection of invigorating body and beauty treatments whilst experiencing the warmth and charm of our expert Spa team. Swissotel Resort Phuket Patong Beach is also an ideal destination for business meetings, events and special celebrations. Our new ballroom, located on the hotel rooftop, offers over 345 square meters of meeting & banquet facilities with a seating capacity of up to 350 guests. Four spacious meeting rooms equipped with Wi-Fi, conferencing and audio-visual facilities with separate break out spaces are also available for smaller meetings and events. And to stay in touch, complimentary high-speed Wi-Fi is available in all rooms and throughout all areas of the resort. Thailand's largest island destination, Phuket is famous for its picturesque beaches and water sport activities. It is also renowned for beautiful natural landscapes and historical heritage sites. Stay at Swissotel Resort Phuket Patong Beach and discover our warm Swiss hospitality as well as the many attractions of this amazing part of the world. ... more   less 

Additional Information about Swissotel Resort Phuket Patong Beach

Address: 48 Ruam Jai Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly DusitD2 Phuket Resort)
Region: Thailand > Phuket > Kathu > Patong
Price Range: $92 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Resort Phuket Patong Beach 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Courtyard By Marriott Phuket At Patong Beach Hotel Patong
Courtyard Patong
Swissotel Resort Phuket Patong Beach
Hotel Style:
#14 Romantic Hotel in Patong
#21 Spa Hotel in Patong
#23 Family Hotel in Patong
#24 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Resort Phuket Patong Beach staff and other travellers.
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Questions? Get answers from Swissotel Resort Phuket Patong Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are as good as each other. Maybe a room facing the pool on the 3rd floor would be nice.”
 of 5 bubbles 873markn, 11 Nov 2016 | Read review
“Select room near pool and avoid front road facing room to avoid noise”
 of 5 bubbles Pankajm269, 9 Nov 2016 | Read review
“Rooms on the west side have ocean views from 6th floor.”
 of 5 bubbles halcarole2, 11 Oct 2016 | Read review
“Pool Access was great for us and friends we travelled with that had two kids”
 of 5 bubbles Suellen28, 23 Aug 2016 | Read review
“If you don't like when people walking around looking through your window, choose any room that doesn't have a pool view on the 3rd floor.”
 of 5 bubbles Cherri_Pisoot, 18 Aug 2016 | Read review
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