The hotel itself is nice and clean, it near the shops and restaurant. Room is big and smiley staffs. However it near the main road so a bit noisy so I was difficult to sleep well. She staff there also speak good English and we have good communication.
I stayed in Lemongrass Patong in my recent trip to Phuket. For the rate that it offers, it is certainly worth. Walking distance to Simon Cabaret, next to Family Mart abd also next to Halal restaurant. Also walking distance to Malin Plaza where there are many local food to try. The staff is also friendly & English speaking.
+ 1. Location, though not close to beach or Janceylon (15 min walk). 2. Wi-Fi worked well. 3. Spacious room. 4. Most easiest check in as we reached by 3.45 AM. They were actually waiting - 1. Road facing balcony and hence more noisy. 2. The lady was kind of always busy in restaurant as she was managing both. Overall ok to stay, but do consider something near by Patong Beach.
I had too high expectations after reading all the 5 star reviews. The hotel is nice, and in a decent condition. The staff is really nice and smiling, and the location is good, just next to Malin Plaza market and a 10min walk to Patong Beach. We had a Deluxe room, which was nice and spacious, but the room was located towards a very very noise main road. The balcony doors makes no noise insulation at all unfortunately, so sleeping before midnight was a real challenge.
We booked through Make my trip(MMT)..Worst hotel..No staff talk English.Stayed for 2 nights. MMT guys told that we have breakfast. When we ask for breakfast, they said outside hotel addresses..as we have no time, rushed to Seven-Eleven super market. Safe lock is not working properly. Every time we need to call them..They didn't respond even. No ventilation in the room or in washroom. Even no exhausted fan in bathroom. No ventilation in corridor also..They didn't clean our room for 2 days. Already we had big discussion with MMT guys after reaching thailand.I don't want spoil my mood because of this hotel. So we tried to adjust. I suggest to not book from MMT. Better to book flight tickets and hotel by checking reviews in different websites like Tripadvisor and after reaching there can contact tourist information guys. We can see so many there. I saw good reviews for this is in tripadvisor but all are wrong. Not sure why reviews are good. We are not sure about Bar and food.…
Greeted by nice smiling staff, ready to help always. Both, the lady and a gentleman on reception helped in following up a booking. Thanks to them. Very basic in services or quality of rooms. The mirror in my room was broken with big cracks hence I reported to reception immediately after check in so that it should not be considered as my fault later. The response of reception was surprising. They said that they know that it is broken for some time and I should not worry. The bathroom door latch did not work and that was also known to them already. It seems the top management does not pay attention to the support these employees have been asking for. Cleaning level is also just OK. Free Wifi service was good. Location of hotel is very good. Indian restaurants, family stores, tour & travels - almost everything is within 5 minutes walk. Patong beach is at 10~12 minutes walking distance. There is a good Thai street food market (Malin plaza) within 5 minutes walk. However, Jugcelon (a big mall / shopping area) and Bangla road (walking street) are a good 15~20 minutes walk away.…
Very comfortable stay for the very little they charge. Great things: - Friendly staff who can speak English - Has a family mart just beside the hotel. - Very close to Market and Indian restaurants. - Bike rental is just beside the Hotel too. - Close to the Patong beach (not walkable though) Not so great things: - Food/Drinks will not be served in your room. - Staff might get annoyed if you request them to customize the food.
Great quality chicken. The soup was delicious so was the pad Thai ... you can tell the standard of this resturaunt is better than most in thailand!!! The customer service was also the best I've had yet!!!
We were group of friends on phuket trip and have stayed 3 days in this hotel. Hotel is decently located near Patong beach (1 km from beach). No complimentary breakfast but can be availed on the ground floor near reception. Staff is nice and helpful. Rooms are clean and well maintained. We rented scooters just outside the hotel and to mention there is supermarket next to the hotel so that helps if you need anything urgently. In my opinion it is must to stay if you are on a budget trip.
We stayed here for one night as a stop over between travelling. The room was an okay size, clean sheets, fridge and a safety deposit box. Shower was okay but dirty shower curtain. Comfortable sleep and quiet in the room unlike other hotels in the Phuket area. 5 minutes walk from a marker which has lots of food stalls and a few clothes stalls. Wifi connection wasn't great.
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