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Patong Lodge Hotel

CancelonUS$19*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$29*
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Patong Lodge Hotel
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216 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Cape Town, South Africa
Reviewed 10 April 2017

Patong Lodge Hotel wasn't a pleasant experience, from check in to check out. After a long day all we wanted to do was check in a have a nap. We got there at 2:30, check in was only at 3:00 (normally when we got to a place early they would say its ready or give them 30 mins to clean)...

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Helpful?
Thank monique0027
Management response:

Dear sir ; Thank you for the above points of the hotel operation points and please kindly accept our apologize for the inconvenience cause during your experience with us. The raised issue is on progress of the improvement. The future chance visiting phuket please contact HM@patonglodgehotel.com. Best Regards; Pornrat G

Reviewed 22 February 2017 via mobile

Clean and well maintained hotel in a good location. The staff are very friendly and the quality of the food is good. Couple of downsides - you get a kettle in the room, with two cups... but no tea or coffee, or even a teaspoon, you must provide the ingredients yourself? The staff seem to have problems controlling some of...

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Helpful?
Thank Cal M
Kongkiat, Manager at Patong Lodge Hotel, responded to this review

Dear Mr. Cal M., Greetings from Patong Lodge Hotel, Phuket. First of all, on behalf of all staff, I would like to thank you for your stay at our place and also thank you for your compliment regarding to our friendly staff, food quality, maintenance and location of our property. Concerning to your dissatisfaction, we will bring them to discuss...

Reviewed 22 November 2016 via mobile

I had booked 2 twin rooms at the Patong Lodge hotel and I had called them the day before to confirm the booking and make sure we will have both rooms next to each other. At the arrival we did not have 2 rooms next to each other and we were not on the same floor. The wifi was just...

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Helpful?
2Thank Cynthia I
Management response:

First of all I have to say sorry about everything that's make you disappointment. And thank you very much for your comment. And I will take all of your comment to improve the hotel.

Reviewed 11 November 2016 via mobile

Our stay at Patong Lodge was horrible from check in to leaving. Initially we had to pay a deposit which we were not aware of. Wifi was only freely available in the reaturant and lobby and even that was slow connection. We had to pay for wifi in the bedrooms which were ridiculous charges. The staff was not helpful at...

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Helpful?
1Thank Darlene B
Kongkiat, Manager at Patong Lodge Hotel, responded to this review

Dear Ms. Darlene B. Greetings from Patong Lodge Hotel, Phuket. On behalf of all staff of the hotel, we thank you for your time to give us the feedback and thank you for your patronage. We are sorry to hear that some part our service did not live up to your expectations. In regard to the hotel requirement to collect...

Bristol, United Kingdom
Reviewed 6 November 2016 via mobile

I have just come back from my stay here. I only left Saturday. From the outset it wasn't good. The internet for the rooms are charged and the free internet at reception shuts down at some point. My partner asked for the code when we got back late one night and was told no as it closes in half hour...

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Helpful?
Thank Mateusz19
Kongkiat, Manager at Patong Lodge Hotel, responded to this review

Dear Mr. Mateusz19, It is pleasure to have you as our guests during your trip to Phuket. We apologize for the inconvenience caused that you are unhappy with our accommodation. We would like to assure you that your much detailed feedback has been acknowledged and discussed along with our team members to initiate corrective measures. Your feedback and observations about...

Reviewed 4 November 2016 via mobile

Hotel is nice and clean, the wifi was good, pool lovely and rooms ideal. However we were looking for somewhere with bars and restaurants near by but around the hotel there is next to nothing along those lines, and I wouldn't recommend eating at the hotel either. We were only here for a few nights and the hotel was nice...

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Helpful?
Thank Laurenwright
Management response:

Dear Valued guest, Thank you for your comment and take time to stay with us. Also we'll take your comment to find the way to solve the problem. Once again thank you very much. Best regards, Supatpong R.

Reviewed 23 October 2016 via mobile

Where to start.... When booking through an online site pre payment was to be arranged via email, the hotel never contacted just took funds from the security card, luckily I had funds on it although it was a card I tend to use only to reserve and has limited to no funds. Upon arrival it took 45 minutes to check...

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Helpful?
Thank Danny_mcca
Reviewed 22 October 2016

Never would I stay in this "hotel" again. I rather sleep on the beach with he stray dogs. Beds are horrible, food got my group of 20 sick. Three were hospitalized. No ac, stinky rooms. Save yourselves

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Helpful?
1Thank Juan M
Management response:

Dear Valued guest, Thank you for your comments. And we will take your suggestions for improvements. Best regards, Supatpong R. Hotel Management.

Bangor
Reviewed 22 October 2016 via mobile

Quite a central location but the road down to central Patong/Bangla area was quite a danger to walk. Rooms weren't too clean either as there was rubbish and hairs left in the bathroom upon arrival. No wifi in the rooms. Breakfast wasn't up to much.

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Helpful?
Thank L J
Management response:

Dear Valued guest, Greetings! First of all we would like to say thank you for taking your valuable time to comment. we shall take your comments to improve our hotel for the better. We thank you once again for the feedback. Best regards, Supatpong R. Hotel Management.

Cape Town, South Africa
Reviewed 25 August 2016

My husband I stayed there for 7 nights during May 2016. The hotel was comfortable and neat, which was sufficient for us. Our room wasn't ready on arrival (8pm the evening!) but were moved to a room with a view of the pool area. I would suggest they put a little more effort into maintaining the rooms. Our air conditioner...

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Helpful?
1Thank FatimaSamsodien
Kongkiat, Manager at Patong Lodge Hotel, responded to this review

Dear Ms. Fatima Samsodien, Greeting From Patong Lodge Hotel, Phuket! Thank you for choosing to stay with us during your recent trip to Phuket and for taking the time to share your experience. Your feedback is valuable and constructive. We are very sorry to hear that our room maintenance did not meet your expectations. We would like to assure you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our superb small hotel offers all the amenities of a full resort while retaining the ambience of a well-run home. We will fill your every need for a perfect holiday at an affordable price in our 150 air-conditioned guestrooms Superior and Standard. All the superior rooms are with either sea view, pool view, or garden view. While the standard rooms have the same ideal facilities and amenities as the superior rooms, but are on the opposite side of the corridor. Our rooms offer a private balcony and complete with IDD telephone, satellite TV channels, hot/cold water, mini bar and wireless internet access. ... more   less 

Additional Information about Patong Lodge Hotel

Address: 284/1 Prabaramee Road | Mu 5 Patong Beach, Kathu, Phuket, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: $24 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Patong Lodge Hotel 3*
Number of rooms: 150
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Also Known As:
Patong Hotel Patong
Patong Hotel Kathu
Patong Lodge Hotel Phuket
Hotel Style:
#50 On the Beach Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Patong Lodge Hotel staff and other travellers.
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Questions? Get answers from Patong Lodge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't help did not stay in the room much was out partying most of the time.”
, 13 Jul 2016 | Read review
“please stay far from pool, it's very noisy”
natsuki434, 3 Jun 2016 | Read review
“Higher floors have less A/C unit noise. Corner suites are large and sunny”
12dom34zur, 3 May 2016 | Read review
“any room overlooking the pool from the 5th floor down to the 2nd”
barrysharland, 3 May 2016 | Read review
“I had a room with a balcony overlooking the pool which was lovely.”
Suzy09220, 2 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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