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Sunset Beach Resort

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#52 of 308 Hotels in Patong
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Sunset Beach Resort
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851 Reviews from our TripAdvisor Community

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Showing 795: English reviews
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2013

We could not fault the service, very welcoming and friendly. The breakfast was lovely with everything you could think of. Beautiful cool and clean room. The pool was exquisite. The staff especially Soe who went out of her way to help my partner and I. Considering some of the other tourists were so arrogant and rude. I think the staff... More 

Helpful?
1 Thank Melb72
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 November 2013

I stayed at this hotel at the beginning of 2011. It was recommended to me by a travel agent at Flight Centre and as someone who has travelled to Thailand various times I can definitley reccomend not to stay here. Although the hotel has a free shuttle during the day to the centre of patong, it is positioned a very... More 

Helpful?
2 Thank Ng91
sunsetmanager, General Manager at Sunset Beach Resort, responded to this review

Dear Guest, Thank you for your feedback. Our beachfront location brings with it possible noise from beach road. Please inform us in advance before your next visit so that we can offer you one of our quiet rooms with pool view. Our free shuttle departs every 30 mins to the centre of patong with first come first serve. We recommend... More 

London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 November 2013 via mobile

Please avoid! Staying at a hotel nearby and walked past this place. It looked really nice and quite busy. Ordered Traditional Thai dishes and they tasted good. Unfortunately few hours later, my boyfriend and I felt extremely ill. Both of us have food poisoning. We know it was this restaurant as we hadn't really eaten much the whole day. Please... More 

Helpful?
2 Thank D88k
sunsetmanager, General Manager at Sunset Beach Resort, responded to this review

As the General Manager of the hotel, I would like to apologise for the incident described. Please be assured that our restaurant places high value on uncompromising cleaniness and hygiene. We get regular and unannounced inspections by the food inspector from Bangkok. I would like to contact you to arrange an investigation of the causes for your bad experience. Please... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 November 2013 via mobile

We loved every minute of our stay at The Sunset Beach Resort. The room was comfortable with a great view of the beach. The pool is amazing. Friendly staff made us feel welcome and the buffet breakfast was delicious. The free transfers to and from Bungla Road made our stay even better. We will return to this great resort in... More 

Helpful?
2 Thank Sian K
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 November 2013

Good little hotel and value for money, staff where a bit serious at times which came across as rudeness but we don't believe they where. Rooms ok can't complain. Breakfast wasn't extensive but was fresh and tasted nice. They have a shuttle service which always was late.wifi can be hit and miss but give it 8/10. The very best thing... More 

Helpful?
1 Thank Wiltond
Johannesburg, South Africa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 November 2013

The hotel is out of the hassle of town wich is nice. The pool is great. The rooms smell old, the bedding is not fresh and the towels had holes in them. Breakfast weren't great either as half of the food were always finished for long times and they were always short on cutlery and crockery. The pool towels were... More 

Helpful?
3 Thank 69Ria
sunsetmanager, General Manager at Sunset Beach Resort, responded to this review

Dear 69Ria, Thank you that you so honestly told us your perceptions. We are constantly working on the highest quality of service. The breakfast served is new and fresh. All of the bedding and towels have been changed to the new one already. Sincerely yours Worapol Ungtrakul More 

Cape Town, South Africa
1 review
Reviewed 2 November 2013 via mobile

Greeting on arrival not very friendly. Staff not very helpful and are very impatient when asked questions. Amenities and available facilities not explained. First time in Phuket and we hate it. Its not quiet as advertised. Busy road right in front. U cant see the sunset from the rooms balcony too much obstruction. Wifi doesn't work.

Helpful?
Thank Muze365
sunsetmanager, General Manager at Sunset Beach Resort, responded to this review

Dear Guest, Thank you that you so honestly told us your perceptions. We are constantly working on the highest quality of service. We apologise for the noise. Our beachfront location brings with it possible noise. Please inform us in advance before your next visit so that we can offer you one of our quiet rooms with pool view. The previous... More 

Strand, Western Cape, South Africa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 October 2013

Great hotel with spacious suites with a lovely view over the pool. Beautiful bar at the pool. Good service and delicious food! Free daily shuttle to central Patong. Good service! The highlight .....They gave us a anniversary treat by upgrading our room!

Helpful?
Thank stsnyman
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2013 via mobile

Stayed at hotel for 5 nights. Staff very friendly and helpful. Breakfast was ok, lunch club sandwich was fantastic. Hotel had bad sewerage problems, my toilet was blocked all the time. Shower drain was blocked. Bathroom drains (3) overflowed.. Not a good experience..

Helpful?
5 Thank ChandreBeukes
sunsetmanager, General Manager at Sunset Beach Resort, responded to this review

Dear ChandreBeukes, Thank you for your helpful feedback! Our team is taking your suggestions very seriously and is working hard on making improvement. Best Regards, Worapol Ungtrakul More 

Bangalore, Karnataka, India
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2013

We stayed at the Sunset Beach Resort for 2 nights, and it was very comfortable. The staff at the reception were extremely friendly, and our request for an extra bed was met super fast. The location to Bangla Road is not much; the hotel has a shuttle service, plus tuk tuks are available right outside the hotel. We spent a... More 

Helpful?
Thank PatClaudia

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
SUNSET BEACH RESORT - The best value hotel located at the Quiet Beach Front in Patong Area, Phuket. Sunset Beach Resort is for those wanting to be away from the hustle and bustle of Patongs main strip but close enough to visit it with a very short trip to the town center. Our hotel has many sea view rooms, a free form pool beach front restaurant and bar, FREE shuttle bus to Patong every 30 minutes and much more. ... more   less 

Additional Information about Sunset Beach Resort

Address: 316/2 Phrabaramee Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: $60 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Beach Resort 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Sunset Beach Hotel Patong
Hotel Sunset Beach
Sunset Beach Resort Phuket/Patong
Hotel Style:
#19 On the Beach Hotel in Patong
#19 Top resorts Hotel in Patong
#24 Romantic Hotel in Patong
#28 Family Hotel in Patong
#28 Spa Hotel in Patong
#36 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Beach Resort staff and other travellers.
27 questions
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Questions? Get answers from Sunset Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we liked the hotel poolveiw delux room”
 of 5 bubbles neil502016, 29 Nov 2016 | Read review
“book a room and that is all the rooms were clean but the staff unwelcome attitude”
 of 5 bubbles 963robertf, 5 Nov 2016 | Read review
“Ask for sea- or pool view.”
 of 5 bubbles PurpleFeather001, 1 Nov 2016 | Read review
“ask for a pool room.”
 of 5 bubbles hugod_13, 26 Oct 2016 | Read review
“Get rooms on the top floor at the building in the back”
  • Entrance into our room
  • We had a 3 sleeper room
  • can just see the sea
  • view from room 2402
 of 5 bubbles marynafromSA, 20 Oct 2016 | Read review
5 of 5
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