Baan Laimai Beach Resort & Spa

Baan Laimai Beach Resort & Spa

66 Thaweewong Road, Patong, Kathu, Phuket 83150 Thailand
Traveller (3016)
Room & Suite (548)
Lai Mai Courtyard Restaurant and Bar at the Baan Laimai Beach Resort
Dining (446)

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About

4.5
#2 of 44 resorts in Patong
4.7 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Baan Laimai Beach Resort is located on the beach road of the most well-known “Patong” beach, right in the midst of entertainment and shopping area, with just crossing the road to the beach. Featuring in-house restaurants with Thai, Western cuisines and tasteful seafood from Andaman sea. Offering the lagoon-size swimming pool where you can take a break at the cozy pool bar. The fitness facilities will give you relaxation and relief from your everyday stresses. Experiencing beauty & recreation on Patong Beach or alternatively strolling for lively entertaining & shopping. You may have it all with us in making your perfect stay at Baan Laimai Beach Resort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Horseback riding
Kids stay free
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Saltwater pool
Shallow end in pool
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkelling
Entertainment staff
Evening entertainment
Indoor play area for children
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Sofa
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Value
Family
Languages Spoken
English, Hindi, Korean, Thai

Location

66 Thaweewong Road, Patong, Kathu, Phuket 83150 Thailand
Name/address in local language
6,168Reviews95Q+A100Room tips
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Detailed Reviews
Adventureswetake_euphoriasocial wrote a review Feb 2020
Brisbane, Australia550 contributions213 helpful votes
5.0 of 5 bubbles
Baan Laimai Beach Resort & Spa - Patong, Phuket, is a nice large hotel located opposite Patong beach.

There is:
Gym
Day Spa
Large Pool
Swim up bar
Restaurant
Room service
Free wifi
Kids play area

Rooms: we stayed in a ocean view room on the second level, great size room, large bathroom with separate bath and shower, two air conditioners, large balcony, limited views to the ocean, but still really enjoyed our room. We had the best housekeeper she was lovely and really took care of us. Thank you Lek.

Only real issues for us is the mattress being very hard and not supportive. Also as the room is on level 2 it sits above the stage for the live music so it can be quiet loud at night.

Other guest that stayed with us stayed on the trip had a pool view room, they didn’t have any issues either.

The pool access room balcony looks very small.

The pool bar staff were great and prices where hotel pricing, beers about 145 and cocktails about 300 for memory.

We didn’t eat at the restaurant except breakfast but went down and had some drinks there and listen to the band who were excellent. Thank you Suraj he gave us the best service at the front bar, fast and efficient.

Breakfast was okay, buffet with great views of the beach and good food options, egg station. No avocado or Vegemite for the Aussies reading this.
Thanks your Alex, great customer service.

They have a tour desk, but we used minerva irendar who has helped us for 7 years with all tours and cheaper transfers, you just need to contact her via socials. She will look after you.

Thank you Mac at reception for looking after us keeping our room longer before check out, great service.

If you need anything see Jay, he is awesome, always floating around reception, happy to have a chat and make sure your okay. Thanks Jay.

No guest allowed, unless you want to pay 1000 baht per person, we had a trip of 11 and we had no issues visiting there hotels for free.

Thank you Baan Laimai Beach Resort,
We have had a very nice stay.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperienceCrew, Public Relations Manager at Baan Laimai Beach Resort & Spa
Responded 18 Feb 2020
Dear Adventureswetake, We would like to thank you for your kind and extensive feedback regarding your recent stay at the Baan Laimai Beach Resort & Spa. Your comments about the resort as well as its facilities are very well detailed. I am sure it will help other travelers with their vacation plans. We are absolutely delighted to read that you were completely satisfied with most of the different aspects of your stay, including the service you received from our beloved staff members. Please be assured that your kind appreciation will be passed on to Lek, Suraj, Mac, Jay, and Alex. We are truly looking forward to welcoming you back on the occasion of your future trips to Patong. Sincerely, Sasicha Jutamontree Public Relations Manager
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Sivan M wrote a review Feb 2020
Phuket, Thailand2 contributions
5.0 of 5 bubbles
Great customer service when we arrived on 13th of February at reception, Jay bell boy did an awesome job with our bags!

Pool with swim bar!
Great breakfast
Bed made daily as our son makes a mess in the room.
Clean & tidy rooms

Staff member, Mani's professional service at breakfast times has helped a lot going out of his way when our son is running around and gets him something to make him happy

Staff member Alex always smiling and welcoming us at breakfast or during the day when we are around. Very helpful with the service he has provided to us.

Great location if you have a family and everything on your door step etc pool at the resort, beach across the road, massages & restaurants.

Keep up the great service Baan Laimai!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperienceCrew, Public Relations Manager at Baan Laimai Beach Resort & Spa
Responded 23 Feb 2020
Dear Sivan M, It was a pleasure to host you and receive your positive feedback. We are glad you and your family enjoyed a pampering and fun vacation with us! Thank you for the special mention of our wonderful staff that works tirelessly to cater to all of our guests. We will pass along your compliments to Jay, Mani, and Alex. We hope you return for another unforgettable holiday at Baan Laimai! Best Regards, Sasicha Jutamontree, Public Relations Manager
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Desiree J wrote a review Mar 2020
South Australia, Australia45 contributions10 helpful votes
5.0 of 5 bubbles
The hotel is big and spacious. Pool area is so relaxing. Staff in breakfast area are good but mani was outstanding. He went out of his way to help my husband's requests. I was observing him and he is diligent with taking used plates and asking everyone including us if everything was okay. So far he was the best server in your breakfast area. Thank you mani and all the best!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperienceCrew, Public Relations Manager at Baan Laimai Beach Resort & Spa
Responded 12 Mar 2020
Dear 180desireej, We are so delighted to hear that you enjoyed the overall experience with us, particularly the excellent customer service from Mani. Your positive compliments pertaining to our array of 5-star quality Thai and international dishes have been passed to our kitchen team and we will be happy to welcome you back and can assure you about the same level of service. Sincerely, Sasicha Jutamontree Public Relations Manager
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Isra wrote a review Jan 2020
New York City, New York11 contributions8 helpful votes
3.0 of 5 bubbles
***Let me preface this review by saying that the staff and service at the pool, spa, and restaurants don’t apply to this review —they were all great and had really friendly staff! These three elements were the highlight of the stay.

The hotel itself is not as nice as it seems for the price. Rooms need updating. We got two rooms here and one of the rooms had constant maintenance issues: water wasn’t hot, electricity was being turned off, drains didn’t drain, and water was shut off abruptly one day. Understand that the hotel has to take care of the rooms, but they did it in an unfriendly manner. The staff at the front desk and concierge weren’t that nice. I can imagine they deal with many unhappy customers ...but that’s not our fault! Lastly, they made it a point to let us know as soon as we checked in that if we lose the key card or damage anything we will incur charges. What luxury hotel does this? Seems petty and a given.

I’ll sum up the experience with this: my mom was in the gift shop attached to the hotel and the lady said to her, “are you just going to look and not buy?” Rude, obnoxious, and unnecessary.

We booked Lamai because we wanted to stay somewhere different to support a local hotel and not a hotel chain.

Lesson learned: stay at a brand hotel that prides itself in the customer service.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperienceCrew, Public Relations Manager at Baan Laimai Beach Resort & Spa
Responded 26 Jan 2020
Dear ThaiFarangTraveler, Thank you for your detailed review. We are glad you received great service from the staff at the pool, spa and restaurant. However, we deeply apologize for the inconveniences you faced during your stay. It is totally unacceptable. We hope you will give us another shot at accommodating you in the future. Sincerely, Sasicha Jutamontree, Public Relations Manager
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jigsawmystery wrote a review Jan 2020
Sydney, Australia7 contributions17 helpful votes
3.0 of 5 bubbles
We stayed at Baan Laimai Beach Resort for 7 nights in December 2019. We were initially given a room that is dated and dirty. There were ants crawling near the sink and the shower had black mould which I had to rinse off before I stepped into the shower. This room was nowhere near the standard I would expect of a 4 star hotel.

After we spoke with reception, we were moved to a renovated room 3 nights later once a better room became available. This room was much better and was more in line with a 4 star hotel. However, this room was much closer to where the live music band played every night, so it was pretty noisy.

Some of the staff at reception were warm and helpful. We also came across some who were rude and were not customer friendly.

The breakfast was pretty average. It was fine but there are definitely better options. The hotel also has a decent cafe (called Hern) and it was lovely. The spa (called Moontree spa) was quite nice.

The location of the hotel is great. It’s right opposite Patong Beach and made NYE celebrations really convenient for us. It is also walkable to Bangla Road and Jungceylon and Central Patong shopping malls. Note, however, the road outside the hotel gets really congested every day, so you will need to factor in plenty of time to get around.

If you had to book at this hotel, try to book a room with a view to the pool. See if you could ask for the ground floor as the balcony is just poolside.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sasicha J, Public Relations Manager at Baan Laimai Beach Resort & Spa
Responded 3 Jan 2020
Dear jigsawmystery, We are sorry to hear about your unfortunate initial experience at our resort. We are glad to hear though, that the second room provided to you was to your liking. We agree that that the location of our hotel is great, and are happy you found it ideal for you. We hope you will be returning again soon and happy New Year 2020! Sincerely, Sasicha Jutamontree Public Relations Manager
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Brandon wrote a review Feb 2020
Ampang, Malaysia1 contribution1 helpful vote
1.0 of 5 bubbles
I have been visited thailand (both Bangkok and Phuket) for quite a few times.
And to be honest, this was my 1st time had such unpleasant experience with a 4/5 star hotel (Baan Laimai)
As me and my cousin were experiencing below issues / incidents during the stay in Baan Laimai:
1. Old and spoiled bathroom’s window blind is not functioning properly. (Could not open / close and lift up/down),which caused no privacy to the guest whom is having shower in the bathroom. Therefore, contacted technician to fix the issue and made the blind remain as “closed”, but miscommunication between front desk receptionist and housekeeper , the on duty housekeeper came next day, go in the bathroom and open the window blind again which was unable to fix it back to “close” mode again.
(I have to call receptionist again to get another technician come up to fix the issue , my cousin and I have to stay inside the room and wait until the technician arrived at our room and monitor until the issue was fixed before we could head out for our activities and this had jeopardised our pre-planned schedule on the 2nd day of our arrival at baan laimai)
2. As i am using color shampoo during this trip,that caused the stain left on the hotel towel while i towel dry my hair. The hotel staff immediately come up to our room after we return back from outside and show us a receipt written with 500 baht. She requests us to pay without clarify with us whether the stain on the towel is it washable or not?
At that point of time, i felt like extorted , and really disappointed with the behaviour of the staff.eventually, after explained to the staff, and she tried to bring it back and wash. The stain is gone!
3. Apart from above issues, they are few nitty gritty issues that we didn’t feedback to the front counter ,such as the toilet flush which is not functioning well . The water keep flowing inside the toilet bowl non stop . Air conditioner louver ,produce noise when it set as “swing” mode
4. The sliding door lock towards balcony, is not functioning well. Needs to try few times in order to lock it properly.
5. Lastly, to save ourselves from hassle , we decided to book a taxi from hotel to airport at the front counter instead of using Grab .The driver engaged by the hotel was a reckless driver who speeding and over take the car in front dangerously without consider the safety of the passengers in the car at all.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperienceCrew, Public Relations Manager at Baan Laimai Beach Resort & Spa
Responded 10 Feb 2020
Dear BrandonS3009, We would like to thank you for sharing your feedback with us, although we regret we did not meet your expectations during your stay. It is disappointing to hear that there were miscommunications with our staff as well as problems in the room. We extend our sincerest apologies for the inconveniences you faced and can assure you your comments will be used to reinforce training among our team. We hope you visit us again so we can show you our improvements and provide you with the relaxing vacation you deserve. Best Regards, Sasicha Jutamontree, Public Relations Manager
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jlamkk wrote a review Feb 2021
singapore816 contributions131 helpful votes
5.0 of 5 bubbles
Hotel is located in Patong central area and the beach is just a few meters away. the location cannot be any better but unfortunately during this covid-19 pandemic, all the shops, restaurants, bars and clubs are closed. Even the infamous, Bangla Walking Street, which is a walking distance away from the hotel, is so quiet that only a few are open for business.
Hotel room is spacious and the only setback I have is the water pressure in the bathroom is very low. Cannot really enjoy a good shower.
Staff are very helpful and accommodating. They even prepare my breakfast at 7am even though it is open at 8am.
The restaurant serve very good food.
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Date of stay: February 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Forget about choosing the corner units facing the sea. U not gonna get a good view after all.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bayleigh L wrote a review Mar 2020
1 contribution
5.0 of 5 bubbles
Helpful staff, very accommodating. Prompt service, all drinks and meals delivered within 15 minutes. Meals were very good and reasonably priced, we were also offered complimentary dessert. Overall impressed
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestExperienceCrew, Public Relations Manager at Baan Laimai Beach Resort & Spa
Responded 9 Mar 2020
Dear 383bayleighl, It was a delight to read your 5-star review regarding your recent visit to Laimai Courtyard Restaurant and Bar. We are very pleased that you found the food to be an excellent value for money and the quality met your standards. Your appreciation for the quality service you were provided will be shared with our team members and all the team truly hope to welcome you back in the near future. Sincerely, Sasicha Jutamontree Public Relations Manager
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Kaushik G wrote a review Dec 2020
Mumbai, India4,077 contributions653 helpful votes
4.0 of 5 bubbles
During my holidays in Phuket, we had stayed at Baan Laimai Beach Resort in Patong for 4 nights. We had booked pool view room located on the 5th floor through makemytrip. The Resort is located bang opposite Patong Beach and many India restaurants are located close by. The Resort is very spacious with host of amenities including spa. The room was very spacious with King size bed and attached bathroom had both shower cubicle and bathtub. Complimentary breakfast was very good too.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from F&B Manager B., Owner at Baan Laimai Beach Resort & Spa
Responded 29 Jan 2021
Dear 340kaushikg, Many thanks for sharing your experiences with us especially our specious room, location, the facilities around the resort such as Indian restaurant, Spa, bathtub and breakfast included in your package. We will be shared those reviews to our team to continue their great work to other especially your nearly future visiting for 5 bubbles rate. Look forward to seeing you soon. Sincerely, Kanisorn Tongsaen, Mr. fb@baanlaimai.com
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DavidC737 wrote a review Dec 2020
Gold Coast, Australia8 contributions8 helpful votes
5.0 of 5 bubbles
The personal care shown by the staff far exceeded my expectations.

They were so attentive to any requests or constructive comments. In particular I made a comment about the bar stools being inappropriate for seating at the bar.

To my complete surprise, the following day, 2 stools were replaced specifically with more appropriate stools showing a level of care which I rarely see.

In particular I must thank Mr. Kanisorn and Mr.Sompong for being so attentive.
Their foresight echoes the general staff attitude at the Baan Laimai and it made for a great stay there where it was so apparent that they care so much about your experience.

I have no hesitation in highly recommending the Baan Laimai based on the fact that the staff and the property maintain a very high standard of care.and presentation.
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Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Pool view is a mid price range but much better than cheapest rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from F&B Manager B., Owner at Baan Laimai Beach Resort & Spa
Responded 29 Jan 2021
Dear DavidC737, Many thanks for taken your time to shared your experiences especially this is one of our long letter who wrote the value of our team, however we will definitely continue our great job to other. Look forward to seeing you real soon. Sincerely, Kanisorn Tongsaen, Mr. fb@baanlaimai.com
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PRICE RANGE
S$116 - S$251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
baan laimai beach hotel patong, baan laimai beach patong
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
220
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BAAN LAIMAI BEACH RESORT & SPA (S̶$̶9̶8̶4̶) S$203: UPDATED 2024 Reviews, Price Comparison and 3,694 Photos (Phuket/Patong) - Tripadvisor

Frequently Asked Questions about Baan Laimai Beach Resort & Spa
Which popular attractions are close to Baan Laimai Beach Resort & Spa?
Nearby attractions include David Jone Fashion (0.4 km), The Boss Tailor (0.4 km), and Best Tailor Phuket Patong suit shop (0.4 km).
What are some of the property amenities at Baan Laimai Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Baan Laimai Beach Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Baan Laimai Beach Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Baan Laimai Beach Resort & Spa?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Baan Laimai Beach Resort & Spa?
Conveniently located restaurants include Big Boys' Burger Club - Patong Beach, Hern Coffee And Bistro, and Coco Copper Bistro and Beachbar.
Are there opportunities to exercise at Baan Laimai Beach Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Baan Laimai Beach Resort & Spa have airport transportation?
Yes, Baan Laimai Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Baan Laimai Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Baan Laimai Beach Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Baan Laimai Beach Resort & Spa?
The staff speaks multiple languages, including English, Hindi, Thai, and Korean.
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